Muffin Builder items or Page Options can not be saved [max_input_vars]?

Albert · August 2015

If you are unable to save Muffin Builder items or Page options anymore, it means the problem is max_input_vars variable on server side. By default, on many servers, the value of this variable is set to 1000. This is enough for users who do not build pages with large amount of content. But if you are planning to create larger pages, we recommend to increase this variable to 10000. This variable can be increased under .htaccess file with additonal line:

php_value max_input_vars 10000

There is also another solution you can try as it works in some cases as well. Under public_html/ folder on FTP, create .user.ini file with below content:

max_input_vars = 10000;

However, if any of above solutions won't help, then you must contact with server administrator because it means that only admin is able to increase this variable.

navi21 · August 2015

Ahahaha again. Thank you for your support!

Albert · August 2015

You're welcome

hoyinli · September 2015

Hi, I got this problem, and asked the hosting admin to change the max_input_vars to 10000 (the php.ini), and we checked the phpinfo.php, it showed already is 10000 now:

max_input_vars

10000

However, I still have the same problem, when I add more items in the Page Option, it won't save or update.

Is there any way to fix that?

Thank you!

Albert · September 2015

@hoyinli If it does not work, then we have no idea what else could be the reason. Your provider must increase probably all variables responsible for saving posts into database.

shineinternet · December 2015

I am getting this also and as the site is on a shared box the server hosts say they will not do this. Any other options?

Albert · December 2015

@shineinternet Yes, the option is to change the hosting provider because current one is really poor if are unable to increase such variable.

bizcrave · December 2015

I have tried both .htaccess and .user.ini and didn't work, I am with godaddy

Albert · December 2015

@bizcrave You supposed to contact with your admin then.

QualityMead · January 2016

I did the .htaccess with php_value max_input_vars 10000 and it worked! Thanks

sheikhbros · February 2016

How to i do this on Hostgator? I am on the Cpanel and have accessed the FileManager, But i cannot find my WP installation ROOT? CONFUSED.COM HERE! HEEEELLPPP!!!

muffinvernichtungswaffel · February 2016

i have the same problem here. i added this line in my .htaccess file on the very bottom. uploadet it and uploadet also a php testfile.php
<html>
<head>
<title>PHP-Test</title>
</head>
<body>
<?php phpinfo(); ?>
</body>
</html>
but the testfile.php still shows the wrong value. so did i something wrong? do i have to restart any webservices or so?

Albert · February 2016

@sheikhbros Because we are not server experts, we don't know where but for sure can not be done from cPanel. This must be changed deeper (on linux side). To sort it, you need to contact with your admin.

@muffinvernichtungswaffel You need to contact with your admin then because limits are on server side and changing files won't change anything.

eenable · March 2016

I did this fix when the problem occurred and it worked great. Recently we moved to a new server machine and the variables were reset to default, so my page was missing half the content with the move. I increased the setting to 10000 and it has no effect. I understand the code may be lost, but I am unable to create new content and save still with the variables increased. Any suggestions?

Albert · March 2016

@eenable The content does not lost. Please check Appearance > System Status if max_input_vars has been increased for sure.

eenable · March 2016

System Status tells me its 10000 highlighted in green. Yet when I try add something to the page (I duplicate a section) and save, it saves only part of the cloned content like it's maxed out. How is this possible?

Albert · March 2016

Please create php file with phpinfo() inside and send us link to this file so we can check your server settings.

andrei-ideahead · March 2016

Dear muffingroup,

I have the same problem, I've changed the max_input_vars to 10000, here is the link: http://wp12169063.server-he.de/bergetappe/test.php

and I still can not add new items on a page.

Please help!

Albert · March 2016

@andrei-ideahead No, you didn't what you can see on http://snag.gy/lTLIM.jpg

andrei-ideahead · April 2016

@muffingroup ;

the local value which is 10000 overrides the master value which is 1000

http://stackoverflow.com/questions/19520744/what-is-the-difference-between-local-value-and-master-value

are you sure, I have to change the master value? That is not possible with .htaccess

andrei-ideahead · April 2016

@muffingroup ;

the local value which is 10000 overrides the master value which is 1000

http://stackoverflow.com/questions/19520744/what-is-the-difference-between-local-value-and-master-value

are you sure that I have to change the master value? .htaccess does not have any influence on the master value.

I've also installed the simple system status plugin, it also shows that max input vars is 10000

-- PHP Configuration

PHP Version:              5.6.18-1~he.0
PHP Post Max Size:        32M
PHP Time Limit:           30
PHP Max Input Vars:       10000
PHP Safe Mode:            No
PHP Memory Limit:         256M
PHP Upload Max Size:      32M
PHP Upload Max Filesize: 32M
PHP Arg Separator:        &
PHP Allow URL File Open: No

Albert · April 2016

@andrei-ideahead Yes, we are sure about that!

eenable · April 2016

We figured it out, and for your records here's how we fixed it. Our new
host machine ran a newer version of PHP which contains a module called suhosin.

I had to add three lines to the end of the php.ini file and I can now save again.

[suhosin]

suhosin.post.max_vars = 10000

suhosin.request.max_vars = 10000

Albert · April 2016

@eenable So you are saying that options didn't save because of the suhosin extension? Thanks for this information then. We are glad to hear that you sorted it out and hope this information will be useful for those who use suhosin as well.

andrei-ideahead · April 2016

@muffingroup

Yes, we are sure about that!

then you have to edit your guide, the htaccess file overrides only the local value and it does not help

andrei-ideahead · April 2016

thanks a lot @eeanable,

I have put this in htaccess and it worked

php_value max_input_vars 10000
php_value suhosin.post.max_vars 10000
php_value suhosin.request.max_vars 10000

@muffingroup

You have provided wrong information, that is not good support

Albert · April 2016

@andrei-ideahead If you would like to know what is included into support, we suggest to read Item Support Policy because server configurations are definitely not included. Howe can we know if you have suhosin extension installed? Please understand that we are not server experts and we had no idea about this extension which exists on maybe 1% of hosting services.

eenable · April 2016

Glad you got it fixed andrei-ideahead, it certainly was frustrating.
You're welcome muffingroup, thanks for your product.

Flegme · April 2016

Ahhhh, i had this problem too, thanks

Hk096j · April 2016

Even After adding lines to .htaccess and adding .user.ini file i am still unable to save. What is wrong.

Albert · April 2016

@Hk096j You need to contact with your admin then because the limits must be deeper and need be increased by your admin only.

Muffin Builder items or Page Options can not be saved [max_input_vars]?

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