Arrastia
Arrastia
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- Arrastia
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License key verification
We do not store any license keys, it is for verification purpose only if support expired
Where can I find my purchase code?Comments
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I’m good now. Thanks. I got it to work - but I do think a better explanation and screenshots would help your users. Thanks for checking back. You can close this ticket.
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Thanks! I don’t mean to be critical and hope comments like these are helpful to you (and ultimately your customers). I have 8 or 10 sites running on BeTheme at present, so it’s important for me to be able to understand and implement changes without …
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Thanks for your reply. The instructions are not clear at all - they are confusing. You may want to take a few minutes to re-write them or at least to include a screenshot of what the finished Menu setup page could look like when creating a mega menu…
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Hey Pablo. I'm following up on this inquiry, as I'm not sure if I received a reply. The page in question is https://animalmedicalcenterfrankfort.com/our-staff/, and here is an annotated screenshot of the border I'd like to remove from the "Our …
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Sure, here it is: http://copperhead.flywheelsites.com/aerial-surveys/ The site is in development so I have it password protected even to view: Username: flywheelPassword: MarksSite Please let me know if you need admin login credentials and where I c…
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Thank you, sir. Outstanding customer service, as usual. Have a great day.
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That did the trick Pablo. One other thing please: On mobile, the logo/menu header seems to have a large amount of black space beneath it (between the logo/hamburger and the subheader image). How can I reduce that space on mobile only? Here's a scree…
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Hi Pablo. Back to this if you don't mind. The subheader image is not showing up on iPhone/responsive. You can visit the site at www.animalmedicalcenterfrankfort.com. Any ideas? Thank you.
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Changing it to subheader background, increasing the subheader padding and making the header "minimalist without Header space" did the trick. Thanks Pablo.
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Thanks Pablo. I've been playing with the padding to see what works, and now have it set to where the bottom of the photo shows up. But the top of the photo is cut off by the menu bar. Any additional suggestions? Is there a max height allowable in th…
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Hi Pablo.Sorry, I figured it was just a simple and standard CSS that would be inserted to remove the border. The page is here: http://bevins.flywheelsites.com/our-staff/ and the subject images are below the first two profiles. Thanks for your assist…
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PS: When I go to the Revolution Slider and Layer Slider plugins, I see no sliders in either one.
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Thank you!
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Hi Bryan. So you're saying the text in the slider and the numbering in the main body are intended to be partially hidden behind the other elements? Here are screenshots of what I'm seeing: https://www.screencast.com/t/cHH73RtHwueDhttps://www.screenc…
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Hi Pablo. I did what you said, but changes made in that section are having no effect on my search field. Please see screenshots at: https://www.screencast.com/t/EhwYyuUlX https://www.screencast.com/t/cVEGAxz0T https://www.screencast.com/t/Ta34BcYo…
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Thank you - that worked.
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Thank you! It did not change the "love" icon though... Can you send that css as well? Thanks again!
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Hey again. I am running six websites with BeTheme, and I have six licenses. I have confirmed that the licenses are assigned to all six sites and that none of them are used on more than one site. Three of the sites will repeatedly NOT do the theme up…
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Thank you! I appreciate your help. Have a great day.
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Done. Sorry, I did not attach the link but I said "for Pablo" hope this is okay and will work. I do appreciate the prompt attention you are paying to this.
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I just did. Not solved. I also updated the parent theme to the latest version. Still not aligned correctly.
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Pablo, I just published it and it is still misaligned. Please let me know as soon as you can. If you need login credentials, I can provide them privately - just let me know how. Thanks.
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Okay. I'll do it but I don't want to leave it misaligned and live for very long. I'm sure you understand. Thanks Pablo.
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Further to this: If you go to the live site now, you'll see that I made it fit by reducing the five photo boxes to 1/5 each. But I'd like to go larger than that if the system will let me. Thanks again.
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Thanks. I was not finding that. So easy. Much appreciated.
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http://forum.muffingroup.com/betheme/discussion/comment/130747#Comment_130747 Is that what you need?
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I have sent the login link credentials via the form as requested. Thank you.
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That worked! Thank you! GREAT support as usual!
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Sure. Do you also want login credentials? Is this a secure form? Thanks. http://symptomatic-engine.flywheelsites.com/our-instructors/
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Sure! The page is temporarily at http://symptomatic-engine.flywheelsites.com/our-instructors/ Thank you.