Support Center Visit Demo License manager Buy @ envato
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
7,244
Last Active
Roles
Moderator

Comments

  • I am glad I could help. If you have any other questions or problems, feel free to ask. Best regards
    in Logo size and menu colour Comment by Phil April 29
  • Hi, If the staging domain name follows an appropriate pattern, then there is no need for a second license key, and you can use the same one as the one you have on the main domain. You can read more about it under the following link: https://support.…
    in Pre-built website import on staging shows empty – how can I redesign my site? Comment by Phil April 29
  • I am always happy to help. If you have any other questions or problems, feel free to ask. Bes tregards
    in New update is ruining custom css Comment by Phil April 29
  • Hi, Not all pages show in the dynamic data modal because some users have thousands of pages, significantly slowing down the whole builder. Anyway, you can still use dynamic data if you know the page ID, which can be easily found, for example, here: …
    in Dynamic Data - Page Links Comment by Phil April 29
  • Sorry, but we haven't received a message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you sent all the required…
    in Offer slider thumb height overlapping next section Comment by Phil April 29
  • Hi, Sorry, but I haven't received any private message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you sent all…
    in Padding and Background Disappear After Saving Pages in BeTheme 28 Comment by Phil April 29
  • Hi, Betheme supports only simple text based values. https://www.advancedcustomfields.com/resources/shortcode/#limitations So it means that groups cannot be used and they will not work. Best regards
    in Integration with Advanced Custom Fields Comment by Phil April 29
  • Hi, There is no option to add categories at the top of the Blog slider. Best regards
    in Blog categories Comment by Phil April 29
  • Hi, You can adjust the sizes in Betheme -> Theme options -> Blog & Portfolio -> Featured Image, and if you do not want your image to be cropped, change it to resize: https://forum.muffingroup.com/betheme/uploads/196/JMGTGB9BJTCY.png Bes…
    in Image Size on Blog Overview Comment by Phil April 29
  • Go to Betheme -> Theme options -> Shop -> General, and set to show Wishlist button in Image frame: https://forum.muffingroup.com/betheme/uploads/428/25FRGNFW48BI.png Translations can be found in Betheme -> Theme options -> Translate -…
    in Wishlist and cart icons on preview images of products. Comment by Phil April 29
  • We have corrected it, and now the appropriate license is registered to the correct domain. Best regards
    in Site apparently registered on 2 different purchase codes Comment by Phil April 29
  • One of the root causes is this plugin. When it's active, the map is not visible, and we cannot do anything about it. The second root cause is that in one of the markers, you puta comma: https://forum.muffingroup.com/betheme/uploads/577/X29CPQES08XK…
    in Map does not start Comment by Phil April 29
  • For some reason, the tag "becustom" was the culprit and displayed this notice on your website. We changed its name to "becstm": https://forum.muffingroup.com/betheme/uploads/829/WR1Y82AXFX62.png Regarding this Instagram feed plug…
    in problem with plugins Comment by Phil April 29
  • Hi, In the single post template there is no setting for that because templates are fully customizable and you should recreate this layout manually. https://forum.muffingroup.com/betheme/uploads/971/9ZRR3SFW2K3Q.png Best regards
    in intro header Comment by Phil April 29
  • Hi, 1) I can see that your logo is SVG. Did you increase SVG logo width in Betheme -> Theme options -> Global -> Logo? https://forum.muffingroup.com/betheme/uploads/577/B6LKPRARLNBX.png 2) Please go to Betheme -> Theme options -> Colo…
    in Logo size and menu colour Comment by Phil April 29
  • So everything works fine now, and no further assistance is needed, right? Best regards
    in BeBuilder Data Updater not working and can't use Be Builder Comment by Phil April 29
  • Sorry, I showed the wrong place on the screenshot. It is under the Container tab: https://forum.muffingroup.com/betheme/uploads/848/TEENT0997JAH.png Best regards
    in How do I centre product titles? Comment by Phil April 29
  • Hi, See the following Video tutorial: https://support.muffingroup.com/video-tutorials/how-to-use-templates-a-step-by-step-guide/ Best regards
    in Edit portfolio template Comment by Phil April 29
  • Please check screenshots from my first message. You must use the shortcode. Best regards
    in Builder and blockquote Comment by Phil April 29
  • Did you use the Shop element for that? If yes, you can change the image ratio in Appearance -> Customize -> WooCommerce -> Product images: https://forum.muffingroup.com/betheme/uploads/757/7F3FP5QYFWZ0.png Best regards
    in Moving menu and WooCommerce shop icons Comment by Phil April 29
  • Hi, These texts should be automatically translated by WooCommerce. If they are not, then you should contact Woo support regarding this problem. Best regards
    in Some checkout strings Comment by Phil April 29
  • 1) Please edit your loop and under the style tab, set the Min height equal to the highest box: https://forum.muffingroup.com/betheme/uploads/605/H6PORQQGTMD6.png 2) There is no option to make your categories equal as they are made with Icon Box elem…
    in Equal height and size Comment by Phil April 29
  • The dev team told me that it is hard to determine which update exactly could be the culprit, as we recently released many of them. So, unfortunately, I cannot tell you what exactly was the root cause, and you are the only one with such specific issu…
    in Problems with Padding in Betheme 28.0.x Comment by Phil April 29
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Lightbox link not working Comment by Phil April 29
  • Hello, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/building-mega-menus/ Best regards
    in Need instructions for creating the expanding menu in demo Comment by Phil April 29
  • 1) The desktop menu is not visible either: https://forum.muffingroup.com/betheme/uploads/659/K2D84CWAE975.png https://forum.muffingroup.com/betheme/uploads/681/2QJK9TGYLMG0.png If you do not remember adding "display:none" to your menu, I w…
    in Hidden menu in smartphone cisualization Comment by Phil April 29
  • You can edit this page, and change the template to Blank Page: https://forum.muffingroup.com/betheme/uploads/477/4PYFPMEG9KO1.png This option leaves only the content of the page visible and removes header and footer. Best regards
    in how to create a acknowledge page like pop up feature but open in page instead? Comment by Phil April 29
  • Neither of the links you sent in the newest private message works: https://forum.muffingroup.com/betheme/uploads/701/ILHF18C3COVW.png https://forum.muffingroup.com/betheme/uploads/175/KBRE3EM7MX1Y.png Do you not have any regional restrictions? Best…
    in Issue with License Manager Comment by Phil April 29
  • The login credentials you sent do not work. After inserting them, I am redirected to the home page, not to the WP dashboard. Does this user you created for us have admin rights? Also, you did not attach FTP credentials. Best regards
    in cache font Comment by Phil April 29
  • There is an issue with the following file loading by your server: https://upickepodivnosti.cz/wp-content/themes/betheme/visual-builder/assets/js/scripts.js?ver=1745849288 https://forum.muffingroup.com/betheme/uploads/369/TELYJJZZNOFK.png Please cont…
    in BeBuilder is not loading Comment by Phil April 28
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.