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Phil

Phil

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Phil
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  • Hi, Instead of hiding the whole subheader, try to hide the title only: https://forum.muffingroup.com/betheme/uploads/880/2HDDBN840E22.png Best regards
    in Fancy heading offset by subheader "show". Comment by Phil April 23
  • Hi, Please go to Betheme -> Tools, use the CSS update option, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/623/IF8HWR6AJS5C.png Best regards
    in My site has changed after upgrade Comment by Phil April 23
  • Hi, Please provide more details and explain your issue further. Before that, please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks
    in I can't save any pages Comment by Phil April 23
  • We have corrected it on your website, and the fix for it will also be included in the upcoming update. Best regards
    in BeBuilder gets stuck on the "Loading builder..." screen Comment by Phil April 23
  • 1a) Coupon filed will disappear when you disable coupons in Woo settings. 1b) Use this: .mfn-cart-holder .mfn-chft-subtotal, .mfn-cart-holder .mfn-chft-vat{  display: none!important; } 2) You must put this text in the content of the previous CSS I h…
    in Help with Mobile logo alignment & size recommendations Comment by Phil April 23
  • Does it still happen for you? We made other corrections on your website. Best regards
    in PHP WARNINGs Comment by Phil April 23
  • No, there is no option for that. Best regards
    in Bottom margin for column shortcode Comment by Phil April 23
  • I received your private message, but FTP access is missing. Can you please send it as well? Thanks
    in Related products Comment by Phil April 23
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in theme Comment by Phil April 23
  • If this is what you wanted to achieve I am glad that you handled it. Best regards
    in Combining sticky menu and sticky wrapper Comment by Phil April 23
  • Hi, In such construction, you must select a popup image for each element individually. Best regards
    in Is it possible to activate lightbox on click for a single image? Comment by Phil April 23
  • As I said in my previous message, there was a problem with the slug in the template preview. There was nothing you could do by yourself as we had to correct theme files, and this fix will be also included in the upcoming update. Best regards
    in Template goes blank suddenly Comment by Phil April 23
  • https://forum.muffingroup.com/betheme/discussion/comment/268436#Comment_268436 Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page i…
    in Moving menu and WooCommerce shop icons Comment by Phil April 23
  • As I said, we are checking this, so we have not found root cause yet. As soon as we find the culprit, I will let you know. Best regards
    in Problems with Padding in Betheme 28.0.x Comment by Phil April 23
  • 1) One color skin is the root cause: https://forum.muffingroup.com/betheme/uploads/581/G2ZFSC5KCDXD.png Please switch it to Custom Skin. 2) You mean that you want to add this text, right? You can do it with the following CSS code: .mfn-cart-holder .…
    in Help with Mobile logo alignment & size recommendations Comment by Phil April 23
  • Hi, I can help you out only with BeCustom as it is our plugin, but the Instagram one is not and you should contact plugin author regarding it. Anyway, ensure that all plugins, themes, and WordPress are up-to-date. If everything is in the most curren…
    in problem with plugins Comment by Phil April 23
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Popup isn't working Comment by Phil April 23
  • Thanks for the video. I misunderstood you at the beginning. In Query Loop, there is only an option to display posts from the selected category. We are working on the feature that would allow to do that, but at the moment there is no such option. Be…
    in Blog Image Overflow Comment by Phil April 23
  • I am glad I could help. Is there anything else I can assist you with? Best regards
    in Product variants shown Comment by Phil April 23
  • Hi, We're sorry, but we don't support this plugin. Our policy states that we don't support third-party plugins or custom code, so we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can find the list on this…
    in Compatibility issues between bebuilder global templates and polylang Comment by Phil April 23
  • Just to be sure, I need to ask, everything is fine now, right? Best regards
    in BeBuilder suddenly stopped saving pages Comment by Phil April 23
  • Hi, Animations set in your header are the root cause. When you disable them, the mobile menu will be placed in the correct position. Best regards
    in Gap in the menu container (mobile and tablet) Comment by Phil April 23
  • Since this message, we have not opened your website at all: https://forum.muffingroup.com/betheme/discussion/comment/268046#Comment_268046 Is there a chance that changes made while resolving the issue in the Polish site could have unintentionally af…
    in Issue with new Version of Website Comment by Phil April 23
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Erorr Comment by Phil April 23
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in BeBuilder Data Updater not working and can't use Be Builder Comment by Phil April 23
  • We are checking this. Best regards
    in PHP WARNINGs Comment by Phil April 22
  • We have corrected it on your website. Please check it out. There was a problem with the permalink used in the single portfolio template preview. Best regards
    in Template goes blank suddenly Comment by Phil April 22
  • Sorry, but it is out of the scope of support. As I mentioned in my previous message, you should contact your web developer instead. Best regards
    in Custom Post Type uses single-format.php but layout is not the same as regular posts Comment by Phil April 22
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in BeBuilder suddenly stopped saving pages Comment by Phil April 22
  • Hi, I am happy to see that you handled it. In the future, please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also…
    in WooCommerce/BeBuilder - Price not updating for variations Comment by Phil April 22
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