Phil
Phil
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- Phil
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Hi, Did you migrate your website by using the Duplicator plugin? If not, can you try to migrate it again with it, please? If you used this plugin please send us WordPress dashboard access privately thru the contact form, which is on the right side a…
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You have low max input vars and max input time values on your server. https://forum.muffingroup.com/betheme/uploads/672/0FII6MBP4W4O.png Please, contact your hosting provider, and ask to increase these values: max input time to 180s max input vars t…
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Hi, There is no option to customize checkout, payment, and cart pages. They are created automatically. However, moving the steps down can be done by writing a custom CSS code. I can help you with writing it, but I will need a link to your website. …
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No, you should not encounter any problems. If you notice any, your website will be live, you can send a link to it, and I will check what might be wrong. Thanks
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Then for that, please, use the following code: @media only screen and (max-width: 767px){ .mobile-tr-header #Top_bar.is-sticky{ background-color: #213705!important; } } Thanks
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Hi, If the Betheme version on your website is below 20.0, you will have to download the theme installation package from the ThemeForest and upload it to your WP panel through Appearance -> Themes. If you have a version above 20.0, you can update …
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, Recently we improved the RankMath support. It is fully compatible with Betheme and BeBuilder. https://rankmath.com/compatible/themes/ When you install it, you do not need to do any adjustments except Disabling the built-in SEO fields in Theme op…
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Hi, The settings in Theme options for Image frame apply to images through your website. For example on the main blog page to featured images or in the shop list. It also affects the images you put in the builder, but you need to have the hover effec…
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Hey, Please send us WordPress dashboard access and your license key privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a li…
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Did you migrate your website or modify your database recently? Do you maybe have a backup of your website where this page https://redacteurs.ch/redaction-web/ had content? Best regards
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Please, send the login credentials again via the contact form: http://themeforest.net/user/muffingroup#contact. Remember to attach a link to this forum discussion, and check if the login credentials you send are working correctly in the incognito mo…
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Hi, Please, visit the following link: https://support.muffingroup.com/how-to/how-to-fix-the-link-you-followed-has-expired-error/ There you will find instructions on how to resolve this issue. Thanks
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Only templates have the option to set the product title as p tag or span. If you want to set them not to be bold, you need to modify the heading that you use for the product list in Betheme -> Theme options -> Fonts -> Size & Style. htt…
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Please, try this one: .woocommerce ul.products li.product, .woocommerce .products.related ul.products li.product{ width: 22%!important; } .woocommerce .products.related ul.products li.product:nth-child(3n+1){ clear: unset!import…
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Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can …
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Please, open the screen option, and check the CSS Classes checkbox. Then this field will appear. https://forum.muffingroup.com/betheme/uploads/015/P12FAQP9ULWM.png Thanks
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If you want to use your plugins, then there is no other way to have both. The side cart opens after product addition only with the AJAX option enabled. I do not know which plugin/plugins exactly cause it, but if it is the plugin responsible for the …
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I have contacted the dev team, and this functionality needs improvement. Right now, all your products (in all languages) take the same template, even when you translate them. We need to improve that. At the moment, the only option is to assign a tem…
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Sorry, but the login credentials you have sent are not working. Can you check or resend them, please? Thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Sorry, but the login credentials you have sent are not working. Can you check them, please? Thanks
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I am not fully sure that it will work, but you can try the following code: #Action_bar .menu-item-type-post_type a{ background: #bbb!important; color: #f00!important; } I have checked a couple of pages, and it seems to work, but pl…
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Hi, Good to hear you manage to solve it. If I can help you with anything else, please, let me know. Thanks
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Hi, Good to hear you manage to solve it. If I can help you with anything else, please, let me know. Thanks
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Hi, Good to hear you manage to solve it. If I can help you with anything else, please, let me know. Thanks
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Glad I could help. ? If you have any other questions or problems feel free to ask. Thanks
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Hi, Please, go to Betheme -> Theme options -> Responsive -> Header, and see if you do not have the Transparent option checked. https://forum.muffingroup.com/betheme/uploads/420/4EIZF64RN6NE.png Thanks
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Hi, Our Manual & Support tab is a little outdated, and it needs improvement. Instead, I suggest visiting the following link: https://support.muffingroup.com/video-tutorials/ There you will find all the video tutorials we created. Thanks
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks