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Phil

Phil

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Phil
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  • This color is taken from Betheme -> Theme options -> Colors -> Cotent: Theme color. https://forum.muffingroup.com/betheme/uploads/419/68T1BAQ47MNU.png Best regards
    in Accessible website Comment by Phil June 2025
  • Hi, 1) Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maint…
    in Related Section Comment by Phil June 2025
  • Hi, So everything is fine now? Is there anything else I can help you with? Best regards
    in Display cookies Comment by Phil June 2025
  • Sorry, but you did not attach FTP credentials. Please send another message with complete information. Thanks
    in THIS URGENT!!!!! LIVE EVENT SITE LOADING 45 SECONDS AFTER UPDATING THEME Comment by Phil June 2025
  • Hi, It should work without any problems, and you can register it just like the regular license through Betheme -> Dashboard. Note that in this situation, as you will not have access to the internet, you will have to update the theme manually by d…
    in Local license activation Comment by Phil June 2025
  • Most likely, an update fixed that. Anyway, good to see that it works correctly now. Best regards
    in Tag page Comment by Phil June 2025
  • Are you sure that you do not have more footer templates and that you are editing the correct one? If yes, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net…
    in Editing section problem... Comment by Phil June 2025
  • Hi, Thanks for reporting. We will add an option to translate it in the upcoming update. https://forum.muffingroup.com/betheme/uploads/034/JORLP0OHRIEU.png Best regards
    in Translate "Hello" in modal login Comment by Phil June 2025
  • Hi, I logged into your website, and from what I see, you have no templates created for that CPT: https://forum.muffingroup.com/betheme/uploads/217/VJQM5POXCVLJ.png Can you explain in more detail to what you are referring to, please? Thanks
    in Template no longer applied by Category Comment by Phil June 2025
  • Hi, The errors from your first screenshot show that your entire website has been affected, and it might indicate that some kind of malware is the culprit. I suggest restoring a backup of your website from before it happened, and changing your passwo…
    in [URGENT] Site down - Template disappeared Comment by Phil June 2025
  • Hi, Do you have any plugins active while installing? If yes, please disable them and check if the problem persists. Additionally, navigate to Betheme -> System Status and verify that your server meets their requirements. Best regards
    in Model Be theme Comment by Phil June 2025
  • Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-and-manage-a-blog-page/ It is a bit old, but the basis of creation remained the same. Best regards
    in add a blog to my site Comment by Phil June 2025
  • Hi, I do not see any Footer on your website at all. Did you handle this in the meantime? Best regards
    in Footer content Comment by Phil June 2025
  • Hi, You can enable keyboard support in Betheme -> Theme options -> Accessibility: https://forum.muffingroup.com/betheme/uploads/099/DZFINU0WKSF0.png Best regards
    in Full keyboard usability by entering directly into the website code!? Comment by Phil June 2025
  • Hi, You can find the accessibility option in Betheme -> Theme options -> Accessibility: https://forum.muffingroup.com/betheme/uploads/099/DZFINU0WKSF0.png Best regards
    in Accessibility for many websites becomes mandatory Comment by Phil June 2025
  • I received a private message from you today, so I could not check it earlier. Moreover, if you sent your message on June 27th after 5 PM (CET), then it was on a weekend, so we were not able to answer you beyond our working time. Anyway, I checked th…
    in Variation "Add to Cart" Button Not Reappearing After Reset on Product Page Comment by Phil June 2025
  • Hi, I have passed it on to the dev team, and we will correct that in the upcoming updates. Thanks
    in Submenu not keyboard accessible when Screen Reader is running Comment by Phil June 2025
  • Please check it out now. I have installed it on your website. Best regards
    in install Slider Revolution Comment by Phil June 2025
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code; therefore, we cannot assist you. Additionally, we do not recommend any plugins other than the ones we officially …
    in slider Comment by Phil June 2025
  • Did you perform any actions that corrected that problem? I just rechecked the tag page, and content from home page does not appear there anymore: https://forum.muffingroup.com/betheme/uploads/573/14TPNOA3A25G.png Best regards
    in Tag page Comment by Phil June 2025
  • Can you tell me the exact model of that Lenovo, please? Also, do you know if any scaling was used while browsing your website? I mean browser scaling or OS settings. https://forum.muffingroup.com/betheme/uploads/910/AGO586TLTABM.png Best regards
    in Parallax issue - Microsoft Edge Comment by Phil June 2025
  • Now I was able to log in, but the user you sent credentials to does not have admin rights, and I could not check anything. Please change this user's privileges. Thanks
    in Duplicating Popup Templates & Enabling Background Page Access Comment by Phil June 2025
  • Thanks for letting us know. We are checking that now. Best regards
    in Hello Comment by Phil June 2025
  • We will have to look at this deeper. Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.…
    in Tag page Comment by Phil June 2025
  • I am glad to see that you managed to handle this. Best regards
    in Portfolio items from the same "sub-category" Comment by Phil June 2025
  • It requires writing a custom CSS code. I can help you with that, but I will need a link to your website first. Best regards
    in Installing demo units Comment by Phil June 2025
  • Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Best regards
    in Adding content to Creative slide out menu Comment by Phil June 2025
  • Great to see that it works properly for you now. If you have any other questions or problems, feel free to ask. Best regards
    in picture on the slider appears Comment by Phil June 2025
  • I am glad that my hint helped you locating the culprit. Best regards
    in Bebuilder stopped working!! Comment by Phil June 2025
  • Hi, Do you mean version 28.1.3? Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Noti…
    in THIS URGENT!!!!! LIVE EVENT SITE LOADING 45 SECONDS AFTER UPDATING THEME Comment by Phil June 2025
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