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Phil

Phil

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Phil
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  • It is because your header has an absolute position with no body offset and background. You can change it to default, set Body offset to Yes, and/or add background to the header. https://forum.muffingroup.com/betheme/uploads/459/Q4RH0PK7D933.png http…
    in Header problem Comment by Phil April 15
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Wishlist Issue Comment by Phil April 15
  • We have corrected that. Please check it out. Best regards
    in PHP WARNINGs Comment by Phil April 15
  • Hi, It comes from a plugin or script which we do not support. Our policy states that we do not support third-party plugins or custom code, so we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can find the …
    in UI Issue with cart drawer Comment by Phil April 15
  • Hi, The part with index.php seems to be the culprit. Go to Settings -> Permalinks, and ensure that your permalinks are set correctly. Best regards
    in Error 404 on product page Comment by Phil April 15
  • Try the following CSS code: #mfn-popup-template-292{  width: initial!important;  height: initial!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in pop up Comment by Phil April 15
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Theme Support Comment by Phil April 15
  • You have some custom CSS code that overwrites that. https://forum.muffingroup.com/betheme/uploads/113/YCMOWW5H0T7E.png You can find it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in Make H1 font size smaller on mobile version Comment by Phil April 15
  • No, since my yesterday's message we have not done anything on your website. Did you try contacting WPML support regarding this? Best regards
    in Issue with new Version of Website Comment by Phil April 15
  • Hi, You can disable them in Betheme -> Theme options -> Global -> Navigation & Share: https://forum.muffingroup.com/betheme/uploads/726/PPQJQGGCCMM9.png Best regards
    in Hiding Blog Post Navigation in BeTheme Comment by Phil April 15
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in 404 on pages and articles Comment by Phil April 15
  • Hi, There is no option for that yet, but we have it on our to-do list, and will implement that in future updates. Best regards
    in User Option to Reopen Consent Window Comment by Phil April 15
  • Hi, In Betheme -> Theme options -> Fonts -> Size & Style, you can disable Auto font size, and adjust fonts for mobile display as you need: https://forum.muffingroup.com/betheme/uploads/116/YDJXBI5NEI86.png Best regards
    in Make H1 font size smaller on mobile version Comment by Phil April 15
  • Hi, Use this CSS code: .blog_wrapper .pager_load_more .button_icon{  display: none; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in Remove the 4 suqre from blog button Comment by Phil April 15
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in pop up Comment by Phil April 15
  • Hi, Did you use basic Slider Revolution or some extensions to create it? Best regards
    in Scroll video within Slider Revolution Comment by Phil April 15
  • Hi, Please use the following CSS code: .section.has-video .section_video .mask{  display: none; } Please put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in Background Video Display Issues Comment by Phil April 15
  • Hi, It displays like this for me on hover: https://forum.muffingroup.com/betheme/uploads/013/4R4D1MNN57H9.png Did you handle this in the meantime? Best regards
    in Unable to change hover color for buttons Comment by Phil April 15
  • Hi, 1) Please put the following CSS code into Betheme -> Theme options -> Custom CSS & JS -> CSS, and check if the problem persists: .single-product .mfn-woocommerce-tabs-nav-top .section_wrapper{  padding: 0; } 2) The payments tabs com…
    in Mobile Product Tabs not responsive Comment by Phil April 15
  • With CSS, it is not possible because on different pages, breadcrumbs have different structures, and it could break them. Also, we do not provide help with custom JS codes. Best regards
    in Breadcrumbs Comment by Phil April 15
  • Hi, You must increase the Depth value depending on how many submenu levels you have there: https://forum.muffingroup.com/betheme/uploads/824/2GX9R5GYUBAW.png So if every menu item has only one submenu, and submenus do not have more submenus under th…
    in be menu Comment by Phil April 15
  • Yes, you can activate the Static CSS option after an update. Best regards
    in Cannot hide menu on one specific page Comment by Phil April 15
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Be Builder not loading Comment by Phil April 15
  • Hi, Regarding plugins, we do not support you should contact the plugin author instead. Best regards
    in Learnpress Plugin (Not supported) Comment by Phil April 15
  • Hi, Please see the following video tutorial. https://support.muffingroup.com/video-tutorials/flexbox-positioning-with-bebuilder/ If something remains unclear, please let me know. Best regards
    in Align elements side by side Comment by Phil April 15
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Page won't Publish Comment by Phil April 15
  • Hi, Please go to Betheme -> Theme options -> Header & Subheader -> Subheader, and use an option to hide the Subheader. https://forum.muffingroup.com/betheme/uploads/284/O2OCI7PIRY3K.png Best regards
    in Header problem Comment by Phil April 15
  • Hi, Please check if you have them active in Betheme -> Theme options -> Shop -> Products list: https://forum.muffingroup.com/betheme/uploads/254/9V4TFYBVSSHN.png Or in the template, if you use the shop template: https://forum.muffingroup.co…
    in Filter Products is missing in my product page Comment by Phil April 15
  • 1) You disabled this option in the Slider Revolution: https://forum.muffingroup.com/betheme/uploads/270/4LY5AHQ0EOZC.png That is why the slider did not appear. 2) What colors did you want to change, but they did not work exactly? Best regards
    in Marketing2 prebuilt website missing home image Comment by Phil April 15
  • You have some cache that holds the changes. Please disable or purge it, and check if the problem persists. Best regards
    in Slow Website / Stick on Mobile and Tablet Comment by Phil April 15
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