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Phil

Phil

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Phil
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  • Hi, Do you mean version 28.1.3? Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Noti…
    in THIS URGENT!!!!! LIVE EVENT SITE LOADING 45 SECONDS AFTER UPDATING THEME Comment by Phil June 2025
  • Hi, Use the following CSS code: .post-footer .post-links{ float: left!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in Move Read More on Blog post to the left Comment by Phil June 2025
  • Hi, You have some cache enabled on your server, preventing us from checking and correcting that. Please disable it and let us know when it is done, so we can proceed with the next step. Best regards
    in Hello Comment by Phil June 2025
  • Maybe the redirection plugin you had left some files on your server that caused it. You can check files on your server. Also, see if you do not have any redirections set on your server. Best regards
    in Bebuilder stopped working!! Comment by Phil June 2025
  • Hi, The #Header_wrapper ID appears when you use the header style from the Theme options. If you provide more details of what you want to achieve and a link to your website, I can provide more details. Best regards
    in Scroll to - #Header_wrapper Comment by Phil June 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Tag page Comment by Phil June 2025
  • Neither the contact page loads, even when switching to another theme. https://forum.muffingroup.com/betheme/uploads/235/IK243MFXD475.png Please try to create a new page, and see if the same thing happens. Best regards
    in Bebuilder stopped working!! Comment by Phil June 2025
  • If you have access to the WP dashboard, there should be no problems. Best regards
    in Betheme not working after migration Comment by Phil June 2025
  • Please edit your color attribute, and ensure that you have the "Show in loop?" option enabled. https://forum.muffingroup.com/betheme/uploads/510/830IA9B3TSML.png Best regards
    in Icons on product image Comment by Phil June 2025
  • The database option appears while you install a pre-built website: https://forum.muffingroup.com/betheme/uploads/444/V4YZZBSUWZHL.png https://forum.muffingroup.com/betheme/uploads/924/TC3CC6F98AV1.png https://forum.muffingroup.com/betheme/uploads/89…
    in HelpMe! Problem with hotel6 prebuilt website Comment by Phil June 2025
  • Did you set any redirects or something similar? The page itself does not work: https://forum.muffingroup.com/betheme/uploads/038/KQUOLXPC2LES.png How did you create this new contact page? Best regards
    in Bebuilder stopped working!! Comment by Phil June 2025
  • Hi, We have not tested this tool with our theme, and we do not support it. I suggest migrating it again using the Duplicator plugin. We never had problems with this tool. https://wordpress.org/plugins/duplicator/ Best regards
    in Betheme not working after migration Comment by Phil June 2025
  • Hi, Please check the following article and try to follow steps mentioned there: https://support.muffingroup.com/faq/slider-revolution-does-not-work-properly/ Best regards
    in picture on the slider appears Comment by Phil June 2025
  • Do you use the Contact Form 7 element in BeBuilder? Please try to set the color for Label in the Style tab of this element: https://forum.muffingroup.com/betheme/uploads/386/R7KMKCNHYKZD.png If you want to send a link to your website privately, plea…
    in Success Message Comment by Phil June 2025
  • Hi, How about other plugins? Did you disable all plugins except Elementor to see if none of them cause it? If yes, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themef…
    in Before and After” Section Visible in Elementor but Not on Live Site Comment by Phil June 2025
  • I am checking that on Firefox and Chrome on Windows 11.
    in Hot spot problems Comment by Phil June 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Portfolio items from the same "sub-category" Comment by Phil June 2025
  • We did not touch this file, so you will not overwrite any changes we implemented by editing it. Best regards
    in Getting errors on ERROR LOG Comment by Phil June 2025
  • Hi, You did not add any elements with dynamic data to your Query Loop. See the following video tutorials: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
    in Query loops not showing posts Comment by Phil June 2025
  • Hi, While you installed this pre-built website, did you reset the database? Please import that demo again, and use the option to reset the database, and check if the problem persits. Best regards
    in HelpMe! Problem with hotel6 prebuilt website Comment by Phil June 2025
  • There was a condition that checked if the blog page was set. We removed this condition from Betheme. Best regards
    in Sidebar missing in blog pages Comment by Phil June 2025
  • Sorry, but the login credentials you sent do not work: https://forum.muffingroup.com/betheme/uploads/286/06YDT0HG0JTR.png Are you sure that they are correct? Best regards
    in Duplicating Popup Templates & Enabling Background Page Access Comment by Phil June 2025
  • Hi, Thanks for reporting. I have passed it on to the dev team. Also I suggest replacing your custom CSS with the following one: .gform-theme-datepicker .ui-datepicker-title select { -webkit-appearance: unset; } Best regards
    in Gravity Forms Datepicker Compatibility Comment by Phil June 2025
  • Hi, FYI, it was a database update to meet the new saving format, not a reset. Anyway, I can see that you have version 28.0.6, and the most current is 28.1.3, so please update Betheme to the newest version. After that, go to Betheme -> Tools, and …
    in Header disapear when working on Posts Comment by Phil June 2025
  • Hi, Please try the following CSS code: @media only screen and (max-width:767px){  .products .product .image_links a{   opacity: 1!important;  } } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in Icons on product image Comment by Phil June 2025
  • We have corrected it on your website, and it will be included in the upcoming update. Best regards
    in Sidebar missing in blog pages Comment by Phil June 2025
  • The outdated Betheme version was the culprit. After an update, it works correctly. Best regards
    in Slider appearing on Category pages, but not on Shop main page Comment by Phil June 2025
  • There are a couple of milestones happening simultaneously, so I suggest checking that from time to time. Best regards
    in Single Product Page Layout Issue with Variable Products Comment by Phil June 2025
  • Yes, the font file should be in the Media library. We will check that as soon as we receive accesses from you. Best regards
    in Custom Font Uploads not working Comment by Phil June 2025
  • It has been corrected and will be included in the upcoming update. Best regards
    in Global styles edit menu empty Comment by Phil June 2025
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