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Phil

Phil

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Phil
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  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in BeBuilder is not working, white screen with Be Loading showing since two hours! Comment by Phil April 2022
  • The Master Value is still unchanged (your PHPINFO file). https://forum.muffingroup.com/betheme/uploads/163/UMSLR5WXUCWH.png It means that only your hosting can change that. Best regards
    in Can't edit page. Comment by Phil April 2022
  • You can update the bundled plugin from Betheme -> Install plugins. If the newest version is not available yet, please wait for it. The plugins you buy with the theme are not premium plugins. If you want instant updates, you have to purchase the p…
    in Free Plugin not activated Comment by Phil April 2022
  • @ugn321 Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum …
    in Responsive menu not working Comment by Phil April 2022
  • You do not have to create another website. A testing page will be enough. In the WP Editor, put the structure you want to test and update the page when you create it. https://forum.muffingroup.com/betheme/uploads/259/8UNXVKJ29WON.png After that, you…
    in Shortcodes in Form INPUT tags Comment by Phil April 2022
  • Hi, I am glad that you found it. If you have any other questions or problems feel free to ask. Thanks
    in Changes doesn´t take effect Comment by Phil April 2022
  • There are some empty widgets in your footer. https://forum.muffingroup.com/betheme/uploads/109/VBU3WNDVGMPI.png Please, go to Appearance -> Widgets, and remove the widgets you have there. Thanks
    in Disable/hide footer widgets Comment by Phil April 2022
  • Hi, The content created with the BeBuilder is not easily readable by the SEO plugins, and you need to use the Builder -> SEO option. Please, check the following link showing how to do that: https://support.muffingroup.com/faq/builder-seo/ Thanks
    in Raven Tools and Betheme Muffin builder Comment by Phil April 2022
  • Hi, The search results are basic ones that WooCommerce uses, and we did not change them. If you would like to modify it you would have to use some external plugin, but we cannot recommend any plugins other than the ones we support. You can find the …
    in Search bar results Comment by Phil April 2022
  • Hi, Thanks for reporting. I have passed this issue to the dev team. For now please put the icon manually, or use the live builder where this issue does not appear. Thanks
    in Bug in shortcode - Icon block Comment by Phil April 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Portfolio Title - only show on hover Comment by Phil April 2022
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
    in An error of type E_ERROR was caused in line 209 of the file Comment by Phil April 2022
  • Hi, Ther Layer Slider is not our product. You should visit their official website. You can find the link below: https://layerslider.com/help/ Thanks
    in LayerSlider help Comment by Phil April 2022
  • Hi, You will have to set Full Width option for this section. https://forum.muffingroup.com/betheme/uploads/932/7UX96C1H26LU.png You can also set the stretch option for the image. https://forum.muffingroup.com/betheme/uploads/227/WN0ZLJZ7U8P4.png Tha…
    in Left-aligned photo on website Comment by Phil April 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in "Header Creative" does not scroll Comment by Phil April 2022
  • Sorry, but we did not test this plugin with the theme. Unfortunately, our policy states that we do not support third-party plugins or custom code, so we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can f…
    in Product filter Comment by Phil April 2022
  • Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS, and check if the problem persists. .column_sidebar_widget .woocommerce-widget-layered-nav .select2-selection{    height: 100%!important; } .column…
    in Dropdown Filter Style Issue on Products Page Comment by Phil April 2022
  • You used some deprecated option of the border-radius for the Hover color, but it is not present on the deprecated list, and after the page update, it changes from 30px to border-radius: ;. I have created a copy of your home page (Betheme support) an…
    in Hover color rounded edges Comment by Phil April 2022
  • Hi, If you want to send dashboard access, you can do that through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. When you send access, please attach a link to the forum discussion you are referring t…
    in Product filter Comment by Phil April 2022
  • Hi, Yes, it is possible to change that. Please, head to the following link where you will find an explanation of how to do that. https://support.muffingroup.com/documentation/woocommerce/how-to-set-sidebar/ Thanks
    in SIDEBAR LEFT Comment by Phil April 2022
  • Hi, It is an Action Bar, and it can be edited through the Betheme -> Theme options -> Menu & Action Bar -> Action Bar. https://forum.muffingroup.com/betheme/uploads/671/8UV1SA74BP3B.png Thanks
    in how to edit top bar contents with elementor? Comment by Phil April 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in "Header Creative" does not scroll Comment by Phil April 2022
  • I see an error in the browser console I mentioned in the second point in my previous message. https://forum.muffingroup.com/betheme/uploads/917/A216BI4MFXPB.png Please, fix that, and the color should appear. Thanks
    in Change background color and center text Comment by Phil April 2022
  • Hi, Do you want to limit the number of reviews viewed on the product page or set a limit, for example, ten, and customers will not be able to give the eleventh review? If you want to limit how many can be viewed at once, please, go to Settings ->…
    in Limit Number of Ratings on Product Page Comment by Phil April 2022
  • In the Style tab, you can set the center position for both text and the image. https://forum.muffingroup.com/betheme/uploads/352/CGLVV030575U.png https://forum.muffingroup.com/betheme/uploads/784/A93E130NO9IW.png However, before that, please, fix th…
    in Full-size practice photo right-aligned Comment by Phil April 2022
  • Please, go to Betheme -> Theme options -> Global -> Advanced, and check if you do not have BeBuilder Visibility set to HIDE for Everyone. https://forum.muffingroup.com/betheme/uploads/943/P6ZVJPM7PJPA.png Moreover, you can turn off all of t…
    in Can't locate bebuilder after update Comment by Phil April 2022
  • The Variations are visible on the templates too now. Can you check that, please? Thanks
    in Add to cart button and color switches Comment by Phil April 2022
  • Hi, Do you have Scrollable option enabled in Betheme -> Theme options -> Menu & Action Bar? https://forum.muffingroup.com/betheme/uploads/614/9LR4ZDQIURDG.png Best regards
    in "Header Creative" does not scroll Comment by Phil April 2022
  • Hi, We did not change the location of the BeBuilder edit. On the Pages list, you should see an option to edit with it on hover. https://forum.muffingroup.com/betheme/uploads/155/EVTRYCBFKDNF.png Also, in the page edit, there is a button at the top. …
    in Can't locate bebuilder after update Comment by Phil April 2022
  • Hi, Please, check the following website: https://www.rewrkz.com/ Thanks
    in Looking for BeTheme web designer Comment by Phil April 2022
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