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Phil

Phil

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Phil
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  • Hi, Please go to Betheme -> Theme options -> Responsive -> General, and enable Content overflow for mobile: https://forum.muffingroup.com/betheme/uploads/441/R19DFS8A7B5S.png If this does not help, try the following CSS code: @media only sc…
    in Slow Website / Stick on Mobile and Tablet Comment by Phil April 11
  • Hi, Please switch to another theme like Twenty Twenty-Five, and check if the same thing happens. When you do that, let me know about the results. Thanks
    in Cannot access the Elementor widget sidebar Comment by Phil April 11
  • Did you use the CSS code from point 2 in my previous message? It is for the wishlist. Best regards
    in Product Page Issue & Add to Cart button without Wishlist Comment by Phil April 11
  • Hi, There is a message that this demo uses Header Template, so you must use it to edit your header: https://forum.muffingroup.com/betheme/uploads/376/2R78OWDNIPQS.png https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
    in I cant change the header, is blocked Comment by Phil April 11
  • We have corrected it on your website. Please check it out now. Best regards
    in Broken CSS after last update Comment by Phil April 11
  • Hi, Unfortunately, there is no option to do that because BeBuilder content is saved in JSON, in which entities do not exist and are changed into characters. Best regards
    in nbsp ndash Comment by Phil April 11
  • Here you can find contacts: https://www.envato.com/contact/ Best regards
    in discount Comment by Phil April 11
  • We tested your footer, and it seems that ModSecurity on your server is probably the root cause. Something in the first Icon Box is being detected by ModSecurity and breaks the whole Footer. When we copied your footer into our environment, everything…
    in BeBuilder issue with Footer Comment by Phil April 11
  • You had the same slug for the single post template and archive template, which caused this issue. After we changed the slug, the template works properly. Please check it out now. Best regards
    in The blog archive template in the backend is displayed incorrectly. Comment by Phil April 11
  • You built this page with Elementor. There is some information that it does not work for a custom 404 page: https://forum.muffingroup.com/betheme/uploads/180/ED6PKZIDGCSJ.png If you want to have a custom page use BeBuilder instead. Best regards
    in customized 404 Comment by Phil April 10
  • I could not enter your website: https://forum.muffingroup.com/betheme/uploads/310/8IEQPWG9Y8BA.png Can you whitelist Poland, please? Thanks
    in The blog archive template in the backend is displayed incorrectly. Comment by Phil April 10
  • I disabled plugins, imported the demo, and it went flawlessly. Please check it now. Also, I reactivated the plugins you had active. Best regards
    in I can't import the Architect 6 Pre-built website Comment by Phil April 10
  • 1) I checked that now and the display is correct: https://forum.muffingroup.com/betheme/uploads/554/SRUTK7IUKQZJ.png 2) Use the following CSS code: .woocommerce .products .product .mfn-li-product-row-button{  flex-direction: column;  margin-right: 0…
    in Product Page Issue & Add to Cart button without Wishlist Comment by Phil April 10
  • This CSS does not change the size of this box, only its position. If you want to make it smaller, you can replace the previous CSS with this one: @media only screen and (max-width: 960px) and (min-width:767px){  .google-map-wrapper .google-map-conta…
    in Map marker Comment by Phil April 10
  • Hi, It is a background for the first section. It is an older demo, and you should find this image in the Deprecated settings of this section: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ Best regards
    in How do I change Subheader Image? Comment by Phil April 10
  • It is a very beginning of the implementation process of this feature, and we still have other things to work on in the meantime. Because of that there is not much I can tell about this feature as many things might change during the whole process. B…
    in Query loop adding custom post type Comment by Phil April 10
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks
    in Template editor giving me a 403 Comment by Phil April 10
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Broken CSS after last update Comment by Phil April 10
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in The blog archive template in the backend is displayed incorrectly. Comment by Phil April 10
  • I logged into your website and made some corrections to the CSS. Please check it now. Best regards
    in Question about the category slide Comment by Phil April 10
  • Hi, Regarding purchase and such discounts, you should contact Envato support instead. Best regards
    in discount Comment by Phil April 10
  • The login credentials you sent are not working. https://forum.muffingroup.com/betheme/uploads/302/VCGE99U8AXEF.png Also, you did not attach FTP access. Please send another message with complete and working data. Thanks
    in Templates not working on multilingual Comment by Phil April 10
  • Hi, See the following video tutorial: https://support.muffingroup.com/video-tutorials/building-mega-menus/ Best regards
    in Mega menu customization Comment by Phil April 10
  • 1) Are you sure that you disabled this option from theme option and purged the cache? 2) Please enable the wishlist so I can take a closer look at this. Thanks
    in Product Page Issue & Add to Cart button without Wishlist Comment by Phil April 10
  • It took a while, but we corrected it on your website. Please check it out now. Best regards
    in Issue with Betheme Template Not Automatically Displaying New WooCommerce Product Publications Comment by Phil April 10
  • Hey, This could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#lates…
    in Issues with Pre-built sections Comment by Phil April 10
  • Change the number of columns to two here: https://forum.muffingroup.com/betheme/uploads/795/Z1HD5WF4LRSU.png And replace this part:  .shop_categories .products .product:nth-child(3n+1){ clear: unset!important; } With this: .shop_categories .produc…
    in Question about the category slide Comment by Phil April 10
  • Contact Form 7 is not our plugin. Please ensure that your contact form is set correctly: https://contactform7.com/setting-up-mail/ If you are sure that it is correct, you should contact Contact Form 7 support instead. Best regards
    in logo Comment by Phil April 10
  • Without a database reset, menus cannot be correctly assigned and that is why you might encounter this obstacle. The easiest and safetest way is to recreate them manually. https://support.muffingroup.com/documentation/menus/ Best regards
    in attributes that have disappeared Comment by Phil April 10
  • Thanks for letting us know. I passed it on to the dew team, and we will also correct this. Best regards
    in Accessibility Issues with Search Function Comment by Phil April 10
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