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Phil

Phil

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Phil
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  • Hello, You can create a Clients Slider or Simple slider and set the transition time in the theme options. Please, check the following video tutorials about it: https://support.muffingroup.com/video-tutorials/how-to-create-a-clients-slider/ https://s…
    in help with the creation of a section Comment by Phil November 2021
  • Hello, Yes, it is possible. You can create two sections. In first, put a wrap to full-width with a title, and after it, a wrap set to 1/2 width. In the second section, put two wraps set to 1/2 width. At first wrap, a placeholder, and in second put a…
    in Displaced contact form over 2 sections Comment by Phil November 2021
  • 1) Edit your slider. https://forum.muffingroup.com/betheme/uploads/401/F2IWCU686K5U.png 2) Choose an element that should have an "on click" action. https://forum.muffingroup.com/betheme/uploads/961/MZS2UQP712DJ.png 3) Click on actions from…
    in Video does not start on the website Comment by Phil November 2021
  • Hello, Are you using your own custom template for your archive pages or a default one? Best regards
    in Have you removed the hook woocommerce_after_shop_loop_item? Comment by Phil November 2021
  • Hello, Please, turn off all of the plugins except WooCommerce, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
    in Templates for a product page Comment by Phil November 2021
  • Hello, Unfortunately, there are no options to achieve that display. If you would like to see such a feature in the future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-…
    in Is it possible to have titles on portfolio items before hover? Comment by Phil November 2021
  • It is a class you need to add to your play button so that the video will show in a lightbox. https://forum.muffingroup.com/betheme/uploads/611/RI684ZMR45MR.png You can add classes in Layer options -> Attributes like on the screenshot from my prev…
    in Video does not start on the website Comment by Phil November 2021
  • Hello, Does some additional WooCommerce plugin do it? If yes, can you tell me its name, please? Thanks
    in Woocommerce issues Comment by Phil November 2021
  • I just received your login credentials. Can you tell me what the problem is? I could only notice that the Revolution Slider is missing, so I re-imported it, and set it on your home page. https://forum.muffingroup.com/betheme/uploads/619/KXQFHSBSUMYG…
    in PLEASE HELP WITH NEW INSTALLATION Comment by Phil November 2021
  • Hello, When you create a simple link with a video URL, you need to add a prettyphoto class to this element. https://forum.muffingroup.com/betheme/uploads/096/GHDBAHO99TDY.png Thanks
    in Video does not start on the website Comment by Phil November 2021
  • There is no option to move the content from one builder to another. You will have to recreate the content manually. Best regards
    in All texts in Gutenberg after migration Comment by Phil November 2021
  • I have changed your logo to one with a higher resolution for your sticky mobile header, and now it is not blurry. So please, check it out. https://forum.muffingroup.com/betheme/uploads/763/A04FW902OFWL.png Thanks
    in Header Builder Sticky menu Comment by Phil November 2021
  • I have checked your issue, and I also contacted the dev team, and unfortunately, there is no option to activate the Post Options for your custom posts types. You will have to use the default WP editor. For testing, I also activated the Elementor to …
    in Conflict with Toolset Templates Creator Comment by Phil November 2021
  • Hello, It is a rather Visual Composer-related question, and you should contact their support. https://visualcomposer.com/support/ I also recommend checking their help center: https://visualcomposer.com/help/ Thanks
    in Displaced contact form over 2 sections Comment by Phil November 2021
  • Hello, Please, go to Betheme -> Theme options -> Shop -> Single product, and try to add some margin for your Main image. https://forum.muffingroup.com/betheme/uploads/909/5DHR6HDAVBUV.png Thanks
    in image size on single product Comment by Phil November 2021
  • It is just suggesting that you can put there the Google Analytics code, but in fact, you can put there the code you want to include in your pages <head> tag. Thanks
    in Where to place google tag manager script Comment by Phil November 2021
  • Hello, Can you tell me how did you migrate your website, please? Did you use the Duplicator plugin? If not, can you try to migrate your website again, but with this plugin, please? We never had problems with this tool. Thanks
    in All texts in Gutenberg after migration Comment by Phil November 2021
  • Hello, 1) I can see that you used the blog item in a Muffin builder, and the color comes from a wrap background. To change it, you need to open the wrap options. https://forum.muffingroup.com/betheme/uploads/288/FC8VYCGMQAYZ.png 2) You can put a spa…
    in Padding & Margin of blog homepage Comment by Phil November 2021
  • Did you activate some additional plugins or change anything else meanwhile? CSS code should not affect the form in such a way. You can check if the problem persists if you temporarily remove this CSS. If this will not help, then this could mean that…
    in Problem with county select input on checkout Comment by Phil November 2021
  • Hello, The words of your post's titles are too long. In that case, you should shorten them, or decrease their font size in Theme options. Thanks
    in Font is not correct positioned Comment by Phil November 2021
  • Hello, You can translate it through the theme options. Please, co to Betheme -> Theme options -> Translate -> Blog & Portfolio, and there you will find this text. https://forum.muffingroup.com/betheme/uploads/665/ZANPLC7DITT4.png Thanks
    in Translation Read More Button Comment by Phil November 2021
  • Hello, Please, open the Muffin Builder settings, and switch the Column text editor to Visual. https://forum.muffingroup.com/betheme/uploads/012/6RT0HWQHH2L0.png Thanks
    in Word text with format into text column Comment by Phil November 2021
  • Hello, Please, go to Betheme -> Theme options -> Global -> Navigation & Share and uncheck the Sticky arrows. https://forum.muffingroup.com/betheme/uploads/926/YUOHEMG6PDK4.png Thanks
    in Get rid of next post Comment by Phil November 2021
  • Hello, Do you not see the Excerpt field in the editor? https://forum.muffingroup.com/betheme/uploads/873/IKVBJ4ZSGWEZ.png If yes, please, click on the three dots (top right corner) -> Preferences -> Panels, and check if you have an Excerpt ena…
    in Excerpt section not visible in editor Comment by Phil November 2021
  • Hello, The title inherits the color from the tag you set. In your case, it is the <h5> tag. https://forum.muffingroup.com/betheme/uploads/098/M7HU0JWVXWG6.png So if you want to change its color, please, go to Betheme -> Theme options -> …
    in Font Colour on template Comment by Phil November 2021
  • Hi, Sorry, but we did not test this plugin with the theme. Unfortunately, our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones w…
    in The footer of my website not positioning below content when the content has a dynamic built element. Comment by Phil November 2021
  • We finally managed to fix this issue with your cart update. Please, check it out. Thanks
    in Woocommerce gift card pro Comment by Phil November 2021
  • https://forum.muffingroup.com/betheme/discussion/comment/206371#Comment_206371 But you can add padding for your sections. However, in the recent updates, we have added a Full-Width option for posts and portfolios, so you can enable it, and check if …
    in How to make blog fullwidth? Comment by Phil November 2021
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in PLEASE HELP WITH NEW INSTALLATION Comment by Phil November 2021
  • Hello, It is from the Theme Options. You will find options for it in Betheme -> Theme options -> GDPR & Cookies. https://forum.muffingroup.com/betheme/uploads/075/F2W9NRCDCFHR.png Thanks
    in Cookie banner Comment by Phil November 2021
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