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Phil

Phil

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Phil
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  • Hello, You can set the template of your page to "Blank Page", and this will hide the Header but the Footer too. https://prnt.sc/vm2c8c You can hide the header only using Custom CSS Code. I could help you with it, but I will need a link to…
    in Hide nav-bar menu Comment by Phil November 2020
  • Hello, The one option is to check "Wrap into H1 tag on Homepage" and "Wrap into H1 tag on all other pages" and set font family for Big Headings. https://prnt.sc/vm20bp https://prnt.sc/vm20qi But this will change fonts for your al…
    in Logo Font Help Comment by Phil November 2020
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
    in The Responsive Header Menu on Mobile can't be opened Comment by Phil November 2020
  • Hi, Sorry, but we did not test this script with the theme. Our policy states that we do not support custom code so unfortunately, we cannot be of any help to you. thanks
    in change mfn_wp_mobile_menu option via javascript? Comment by Phil November 2020
  • Hello, You should contact Envato/Themeforest support to restore your license key. If you only have invoice or any proof of the purchase they should be able to help you with your licence key. Best regards
    in Deregister Comment by Phil November 2020
  • Hello, Well, there is no option to set boxed layout for specific part of a page. You can set boxed layout for whole particular pages. Check the following link about creating layouts. https://support.muffingroup.com/documentation/layouts/ Or you can…
    in Boxed layout specific part of page Comment by Phil November 2020
  • Please, put the following Cutom CSS Code in: Betheme > Theme options > Custom CSS & JS > CSS#Top_bar .menu li ul li{ width: 300px!important; } Of course you can modify width by changing this "300px" value. Thanks
    in Changing Sub-menu width Comment by Phil November 2020
  • Please, send me a link to you PHPINFO file. If you do not know how to do it, check guide under the following link. https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Muffin Builder Not Updating/Saving Page Changes Comment by Phil November 2020
  • Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in update to Betheme 21.9.3 Comment by Phil November 2020
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
    in help with menu spacing and mobile view Comment by Phil November 2020
  • I see that you have very low 'max_input_time' and 'max_input_vars' values. Please, contact your hosting provider to change 'max_input_time' to at least 180, and 'max_input_vars' to 5000. https://prnt.sc/vlzjr6 Thanks
    in problem with home page Comment by Phil November 2020
  • Hello, The best option for you will be create your header using Header Builder plugin. Please, check the following video tutorial how to use it. https://support.muffingroup.com/video-tutorials/how-to-build-a-custom-header/ Thanks
    in ActionBar menu + 2 different main menus Comment by Phil November 2020
  • Ok, now your website is displaying like on your screenshot. Please, create new section, move there this wrap with these two columns, and check if this white space still appears. Thanks
    in Column height Comment by Phil November 2020
  • Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
    in Cannot de-register licence Comment by Phil November 2020
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
    in Bad responsivity on mobile Comment by Phil November 2020
  • Hello, The submenu is not displaying correctly because of the logo height. Please, try to upload a shorter logo, and check if this gap still appears. Thanks
    in Space between menu and submenu Comment by Phil November 2020
  • Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Bundled Plugins Failing Comment by Phil November 2020
  • Please, turn off all of the plugins, refresh your cache, and check if the issue still appears. Thanks
    in problem with updating Comment by Phil November 2020
  • Hello, Please, be sure that you made all steps correctly like in the following guide. https://support.muffingroup.com/faq/builder-seo/ Thanks
    in Builder > Seo does nothing Comment by Phil November 2020
  • Sorry, but there is no option to filter like you said. You would have to do modifications in Theme files, but we do not provide help with that. Thanks
    in Add tags to portfolio items or filters by subcategories Comment by Phil November 2020
  • Sorry, but I cannot see any columns and blank space, on your website. https://prnt.sc/vlirwf Can you specify where I could find them, please? Thanks
    in Column height Comment by Phil November 2020
  • Hello, Please, try to use the following Custom CSS Code instead the one you tried#Top_bar .menu li ul li{ width: auto!important; } Thanks
    in Sub Menu - width Comment by Phil November 2020
  • Hello, Well, there is no option to add tags, but can create subcategories. You just need to go to "Porfolio > Portfolio categories" and there you will be able to create them. https://prnt.sc/vlh13y Best regards
    in Add tags to portfolio items or filters by subcategories Comment by Phil November 2020
  • Hello, Please, go to the Section option and modify "Padding | Bottom" to some low value. https://prnt.sc/vlgu36 Also, you can change "Margin Bottom" in wrap option. https://prnt.sc/vlgv5v If these will not help, I will need a l…
    in Column height Comment by Phil November 2020
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
    in Portfolio Sticky arrows Comment by Phil November 2020
  • Then, please, send me a link to you PHPINFO file. If you do not know how to do it, check guide under the following link. https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in problem with home page Comment by Phil November 2020
  • That is because the Slider is used only in the Home page. If you want to change the background of the other pages, please, go to: Betheme > Theme options > Header & Subheader > Subheader, and change the Image in "Background" s…
    in How to change top banner image? Comment by Phil November 2020
  • Hello, Sorry, but the link to website you sent is not working. Can you send it again, please? https://prnt.sc/vlghqt Thanks
    in blue stripes when scrolling Comment by Phil November 2020
  • Hello, 1) If you want to remove this slider, please, scroll to the media section while editing your page, and from "Slider | Revolution Slider" dropdown menu select "--Select--". After that set featured image for your page form t…
    in problem with home page Comment by Phil November 2020
  • Hello, The only places where you can put your Hooks are in: Betheme > Theme Options > Global > Hooks, and Betheme > Theme options > SEO. https://prnt.sc/vlebhw https://prnt.sc/vlebvl But if you would like to do the modifications with…
    in Hook before Sub-Header Comment by Phil November 2020
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