Phil
Phil
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- Phil
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Glad to see that you found it. Please let me know if I can help with anything else. Best regards
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Please edit the popup template, and in the Popup options, set z-index to 9042: https://forum.muffingroup.com/betheme/uploads/147/NC8OWHKBSZBQ.png The image lightbox has a z-index of 9043, so when the popup's z-index is lower, the lightbox will appea…
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Use the following CSS code: .offer .slider_pagination{ display: none; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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Hi, Did you try to add <br> tag in the post title? https://forum.muffingroup.com/betheme/uploads/634/6Y93QIHNI2C2.png Best regards
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I entered your dashboard, opened blog template, updated it, and it correctly assign to the blog page: https://forum.muffingroup.com/betheme/uploads/236/XFIS0A99J2TR.png Are there any steps I should take to replicate your issue? Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, Head to Betheme -> Theme options -> Blog & Portfolio -> Blog, and set to hide the Author Box: https://forum.muffingroup.com/betheme/uploads/308/75U974W8XLA9.png Best regards
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It still does not work. I will try to replicate it in my environment. Best regards
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Hello! If you want to manage your license key head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest. There, you will find instructions and a link to our license to…
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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You must open your header template, and assign this menu in the Menu Burger element: https://forum.muffingroup.com/betheme/uploads/951/PV3B5I07LONP.png Best regards
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Hi, Query Loops were not prepared to handle The Events Calendar. Unfortunately, there is no workaround for that. Best regards
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Hi, Do you have the newest version of Betheme installed? Best regards
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Did you do as described in the following video tutorial?: https://support.muffingroup.com/video-tutorials/advanced-custom-fields-in-action-with-bebuilder/ Best regards
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Deactivate this option, and set header height in Betheme -> Theme options -> Header & Subheader -> Header: https://forum.muffingroup.com/betheme/uploads/756/NYB919JB2ES8.png
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We could not find anything that could trigger this. Please contact your hosting provider and ask to increase the memory limit on your server. Thanks
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Hi, I checked your website, and I see no out-of-stock products: https://forum.muffingroup.com/betheme/uploads/669/97Q2C0843HGP.png Did you handle this in the meantime? Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/wordpress-404-custom-post-type-error/ Best regards
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We received your private message, but we could not access WP admin: https://forum.muffingroup.com/betheme/uploads/448/W339XGE1U6Q5.png If this block works for regions, please whitelist Poland. Thanks
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Hi, I received your private message, but you have password-protected content, and the WP dashboard password you sent does not work: https://forum.muffingroup.com/betheme/uploads/049/JF4PJZYKAXM2.png Can you please send it as well? Thanks
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, Please go to Betheme -> Theme options -> Header & Subheader -> Extras, and set to Show Top bar right: https://forum.muffingroup.com/betheme/uploads/678/FGVML5HU330Z.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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You have 2FA active on your website: https://forum.muffingroup.com/betheme/uploads/850/VQCHVFKXNQ90.png Please disable it for a testing time. Thanks
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Still, you have only two Attributes, while only one have terms: https://forum.muffingroup.com/betheme/uploads/579/OBFFURABE6YY.png Moreover, the one that has terms created does not have these terms assigned to any products: https://forum.muffingroup…
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Can you send me a link to that plugin page, please? There are a couple of them, and I do not know which one you refer to. Best regards