Phil
Phil
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- Phil
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Comments
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please check it out now. Best regards
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Please attach a link to your website so we can check it out. Also, please make sure that the page is not under maintenance before you provide us with the link. Thanks
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Hi, Did you have any plugins active during pre-built website installation? Please try to import that demo again but with all plugins disabled. Thanks
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I am happy to see that you sorted it out. If you have any other questions or problems, feel free to ask. Best regards
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Hi, You have no content on that page, so it would be best to add some, and the problem will be gone. Or go to Betheme -> Theme options -> Footer, and change the footer style to "Stick to bottom if content is too short": https://forum…
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Hi, Please go to Betheme -> Theme options -> Header & Subheader -> Subheader, and hide either the title or the entire subheader: https://forum.muffingroup.com/betheme/uploads/411/9LWLLDE46ENE.png Best regards
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Hi, Please contact your hosting provider regarding this. Probably too sensitive, ModSecurity is the culprit. If not, 500 errors are server-related anyway, so you should stay in touch with your hosting provider. Best regards
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Thanks for the suggestion, we will consider it. Best regards
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Sorry, I could not answer you as you wrote beyond my working time. Please attach a link (access to dashboard is not necessary now) to your website so we can check it out. Also, please make sure that the page is not under maintenance before you provi…
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Hi, If it is available through widget, you can create a sidebar, put this widget into it, and later display the sidebar in the single product template through sidebar widget element. https://support.muffingroup.com/video-tutorials/how-to-create-side…
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There was a bug in the theme files. This fix will also be included in the upcoming update. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Thanks, it works now. We have corrected it on your website. Please check it out. Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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I was able to get to the WP login panel. However, I tried the login credentials you sent twice, and they did not work. Also, after the second attempt, I received this: https://forum.muffingroup.com/betheme/uploads/466/CM62VK3MZJO5.png Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Right below the Layout option, you can find the Site width, so you can adjust the width to what you need. https://forum.muffingroup.com/betheme/uploads/606/5XIZDEYTBFRW.png Best regards
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Sorry, but we do not handle the server configuration, and the theme only pulls this information directly from the server. You should stay in touch with your hosting provider regarding this. Best regards
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Theme update erased our correction, anyway I added it again to your website. This feature will be included in the next update. Best regards
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Hi, There is no option to do that at the moment. However, it will be possible with the upcoming update, which we hope to release next Monday. Best regards
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Hi, BeBuilder and Elementor are two different builders, so there is no easy switch between them, and you must start over. So if you used a pre-built website, you must install it again, but choose the Elementor version. Anyway, can you tell me what i…
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Hi, If you want to display text in the lightbox, you can activate the option "Display image alt text as caption for lightbox image" in Betheme -> Theme options -> Addons & Plugins -> Addons: https://forum.muffingroup.com/bethe…
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As you might notice, your server does not meet the theme requirements. Contact your hosting provider, ask to correct that, and check if the problem persists. Thanks
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
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Hi, I cannot access your website: https://forum.muffingroup.com/betheme/uploads/354/4L9AH85TGW69.png Can you add Poland to the whitelist, please? Thanks
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If the attribute is created this way, there are no settings to control it, and it might be the reason why it displays in the shop element. Best regards
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Please leave your suggestion in the following topic so we do not miss it: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Best regards
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You can use Query Loop for that. https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards