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Phil

Phil

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Phil
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  • I received your private message, but you did not attach your license key, so I cannot check the registration process. Please send another private message including your license key. Remember to attach a link to this forum discussion. Thanks
    in I can't register my Theme and use it Comment by Phil March 6
  • I completely understand your confusion regarding this setting. This option is designed to work exclusively with Header Templates. Since you are currently using a predefined header style from the Theme Options instead of a custom-built template, the …
    in left side menu Comment by Phil March 6
  • https://forum.muffingroup.com/betheme/discussion/comment/276869#Comment_276869 You cannot register because you do not have a domain name, but an IP address. Betheme must be registered on an existing domain name. https://forum.muffingroup.com/betheme…
    in left side menu Comment by Phil March 5
  • Hi, All these links you sent are archives. There is information that the single-page import imports archives. https://forum.muffingroup.com/betheme/uploads/087/K1AQTEY8Y9E3.png As all that you sent are portfolios, then you must either set it in the …
    in Single page import NOT working Comment by Phil March 5
  • Hi, You cannot register because you do not have a domain name, but an IP address. Betheme must be registered on an existing domain name. Best regards
    in I can't register my Theme and use it Comment by Phil March 5
  • Hi, This is a Masonry-style layout for a portfolio. When you create a portfolio, you can set this type of layout in Betheme -> Theme options -> Blog & Portfolio -> Portfolio: https://forum.muffingroup.com/betheme/uploads/997/NMUS5098UCL…
    in How to make this type of gallery Comment by Phil March 5
  • If some sections overlap another, making some parts unclickable, you must get rid of this displacement, just as you did before. As you can see on the screenshot I sent in my previous message, there is -650px assigned to the top value of the highligh…
    in Space problem in Homepage Comment by Phil March 5
  • In the video, Albert explains that you do not have to trigger the sidebar menu with the menu burger element. It is exactly in the timestamp I sent you. So when you create the vertical header as you need, go to the template settings, and set the visi…
    in left side menu Comment by Phil March 5
  • I can see that you changed the construction of this section. Anyway, I noticed that there is still some part that overlaps the section above: https://forum.muffingroup.com/betheme/uploads/710/1NI6SSV3D7OF.png Anyway, after all, it is not a Betheme-r…
    in Space problem in Homepage Comment by Phil March 5
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check that out. Notice! Please attach a link to this forum dis…
    in Fatal Error Conflict: BeBuilder vs WooCommerce Product Add-ons Comment by Phil March 5
  • Hi, Please attach screenshots showing how you set it up in WordPress. Thanks
    in Critical error when attempting to add a dynamic link to a button in custom post template Comment by Phil March 5
  • Please edit the checkout page, and in the Page options set Content top padding to Hide: https://forum.muffingroup.com/betheme/uploads/009/0DJRJ8VN3Y89.png Best regards
    in Product page Comment by Phil March 5
  • Hi, No, there is no option to migrate/transform posts made with the Gutenberg to BeBuilder. There are two different builders, and they have different construction, so unfortunately, it is not possible. Best regards
    in migration scenario ? Comment by Phil March 5
  • Do you use BeBuilder Blocks Classic? We currently maintain it as a Legacy Module primarily to ensure continuity for our long-term users who are deeply accustomed to this specific workflow. However, as web standards evolve, we have noticed that this …
    in Theme blocks me from editing the page Comment by Phil March 5
  • I believe that you did not watch the video I sent you carefully. From this timestamp, there is an explaination how to activate what you need: https://youtu.be/fgpUj7qleqI?si=MRkQKnNKAQ-1dc9g&t=285 https://forum.muffingroup.com/betheme/discussion…
    in left side menu Comment by Phil March 5
  • After activating the option I mentioned eariler it should be displayed like this: https://forum.muffingroup.com/betheme/uploads/557/VBWQPB9KZR8J.png Best regards
    in How to add wishlist icon on single product page? Comment by Phil March 5
  • We have made appropriate corrections, and the backend builder loads faster. Please check it out now. Best regards
    in Theme blocks me from editing the page Comment by Phil March 4
  • This part does not seem to come from our theme. Are you sure that you used the Betheme features for this area? What element/post type did you use there? Best regards
    in Space problem in Homepage Comment by Phil March 4
  • Please edit the Shop Products element, switch from span to p, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/496/2PBXYB6GA9IZ.png Best regards
    in Add a coupon Button and Field Comment by Phil March 4
  • Please use the following CSS code: @media only screen and (max-width: 767px) {  .single-product .content_wrapper .tab-description .section_wrapper {   padding-left: 0px;   padding-right: 0px;  } } Best regards
    in Product page Comment by Phil March 4
  • Please do not share your login credentials on the forum as others can see them. Anyway, as you already sent them, I have checked that, and it seems that the Slider Revolution rendering engine was the culprit. After I switched to SR6, the glitch seem…
    in Video in hero crashes Comment by Phil March 4
  • Please, check the following article, and follow the tips from there. https://webspeedtools.com/fix-the-response-is-not-a-valid-json-response-wordpress/ If none of them will help, please contact your hosting provider and ask to allow all the rules th…
    in Cannot edit pages Comment by Phil March 4
  • I am happy to see that you found the culprit. Please let me know if you need help with anything else. Best regards
    in theme option error Comment by Phil March 4
  • What shop problem do you refer to? I am sorry, but I got a little lost here. Thanks
    in Add a coupon Button and Field Comment by Phil March 4
  • https://forum.muffingroup.com/betheme/discussion/comment/276821#Comment_276821 You can use ACF for that. See the following vidoe tutorial: https://support.muffingroup.com/video-tutorials/advanced-custom-fields-in-action-with-bebuilder/ https://forum…
    in Product page Comment by Phil March 4
  • Hi, 1) I am checking your webstie on desktop and plus icons are visible: https://forum.muffingroup.com/betheme/uploads/856/Y7POJ8DA8G68.png Did you handle this in the meantime? Or should I check it on some specific browser? 2) Reviews are visible as…
    in elements show up differently on dektop vs ipad Comment by Phil March 4
  • Please let us know when the problems with the server will be resolved. Thanks
    in Theme blocks me from editing the page Comment by Phil March 4
  • We have made corrections in your theme files, and unassigned cart and checkout templates, please check it out now. This fix will be also included in the upcoming update. Best regards
    in Add a coupon Button and Field Comment by Phil March 3
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Also, go to Betheme -> System status, and check if your server meet theme requir…
    in theme option error Comment by Phil March 3
  • Now I do not see any slider in your shop page: https://forum.muffingroup.com/betheme/uploads/868/38L4FRMHKD6C.png Also, I see only one widget in your sidebar, and there is no spacer there: https://forum.muffingroup.com/betheme/uploads/332/WVKPIS6QSK…
    in Revolution Slide for WooCommerce Shop Comment by Phil March 3
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