Phil
Phil
About
- Username
- Phil
- Joined
- Visits
- 7,866
- Last Active
- Roles
- Moderator
Comments
-
Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
-
Sorry, but I quite do not understand what you refer to. Please explain in more detail what you want to achieve. Thanks
-
Hi, Please go to Betheme -> theme options -> Shop -> Products list, and check if you have one of these two options selected: https://forum.muffingroup.com/betheme/uploads/243/ZPCTR2FB0X1R.png Best regards
-
So everything is fine now? Is there anything else I can help you with? Best regards
-
The following dynamic data should be used instead: https://forum.muffingroup.com/betheme/uploads/149/ASHCHZSVVJOE.png Best regards
-
Right now it depends on the image size that is pre-defined for styles in theme options. I have changed it to modern style and the display is better now: https://forum.muffingroup.com/betheme/uploads/316/O7CY2CWDQZWX.png I have passed it on to the de…
-
I have activated theme package with the newest version, registered the license key, saved theme options, and your website seems to work properly now. Please check it out now. Best regards
-
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
-
Hi, Please see the following video tutorial about this problem: https://support.muffingroup.com/video-tutorials/40x-error-on-bebuilder-update/ Best regards
-
We have corrected it on your website now. The fix will also be included in the upcoming update. Best regards
-
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
-
When I logged into your website, I can see that you have the style selected: https://forum.muffingroup.com/betheme/uploads/978/RJM3T6TDOYIR.png You must change that to Custom Skin. Please also note that some colors might be assigned in the BeBuilder…
-
Hi, 1) You must deregister the license from the subdomain, register it on a main domain, and then you can register it again on a subdomain. 2) Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if yo…
-
Please put it here ?: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Best regards
-
Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
-
Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
-
Hi, The demo you installed does not use a header style from theme options but a header builder. So, you must update your logo in the header template. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
-
I updated this page 7-8 times, and everything kept working. Can you please check if the same thing happens on other browsers? Thanks
-
1) If you want only the first letter to be uppercase, you must change text-transform to capitalize: text-transform: capitalize;. 2) Do you mean that you want this to be in a different font-weight?: https://forum.muffingroup.com/betheme/uploads/256/…
-
Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
-
Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
-
The video will autoplay only with the mute parameter: https://forum.muffingroup.com/betheme/uploads/263/LSGDOVT1OG7W.png It is a modern browser's limitation, and there is no other way to autoplay video. Best regards
-
This is because when you want to use a Parallax effect, the image must be big enough, and your current one is not. Please use an image with dimensions at least 1920x1080px. Best regards
-
Hi, Please go to Betheme -> Theme options -> Shop -> Products list, change the Image width, regenerate thumbnails, and check if the display is correct. https://forum.muffingroup.com/betheme/uploads/820/CIVWY8RZJCY4.png Best regards
-
I am happy to see that you found the root cause. Is there anything else I can help you with? Best regards
-
Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Also, ensure that Betheme and WordPress are up-to-date. Thanks
-
Hi, Did you add this part to the mobile version of your header? https://support.muffingroup.com/video-tutorials/building-mobile-headers/ Best regards
-
How did you migrate your website? We always suggest using the Duplicator plugin as we have never had problems with it. https://wordpress.org/plugins/duplicator/ Best regards
-
Hi, Your conditional logic should look like this: https://forum.muffingroup.com/betheme/uploads/622/6SHQBAESQI2R.png When you start typing the page name, it should load a dropdown menu, and when the page loads, select it. Best regards
-
Please go to Betheme -> Theme options -> Custom CSS & JS -> CSS, and remove the following CSS code: https://forum.muffingroup.com/betheme/uploads/504/A4FCNAKZ6EQL.png And add this CSS code: .mfn-header-tmpl .mfn-header-menu .mfn-submenu…