Phil
Phil
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- Phil
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I did not deactivate SR, but it still displays like this for me: https://forum.muffingroup.com/betheme/uploads/045/7TLBNENC06AL.png Should I proceed with any extra steps? Best regards
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The ACF should not cause this problem. Please check if the same thing happens without the CPT you created with custom files. If yes, you should contact your web developer because we do not provide help with file customization. Best regards
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Thank you. The following CSS code was the root cause: https://forum.muffingroup.com/betheme/uploads/583/FKAZ59HL8JIZ.png After I commented it out, the problem is gone: https://forum.muffingroup.com/betheme/uploads/484/JVEPV4KMJ9RC.png Best regards
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Hi, Please install a fresh copy of the Betheme package from Themeforest and try the registration again. Best regards
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I have passed it on to the dev team, and we will consider your suggestion. Best regards
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Hi, I'm sorry, but I don't know what 'menü page' you are talking about, and I could not find it. https://forum.muffingroup.com/betheme/uploads/461/W4CTNN15GGFH.png Can you explain where I should look at it, please? Thanks
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You have some redirection set for non-logged users for the search page. The same thing happens on other themes. Please check all redirections you have set for your website. Best regards
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1) To check that, I would require access to your WP panel. 2) You can adjust the button styles in the Style tab of this element. https://forum.muffingroup.com/betheme/uploads/585/MX5EX4PLDK9J.png There, you can find all the settings available. Best…
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There are also other changes in your wp-config.php file. Please change your current wp-config file with a default one and recheck that. Thanks
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Hi, Unfortunately, we do not have such a feature. However we have it on our to-do list, but I cannot tell you the estimated time when it might be out. Best regards
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Hi, Dynamic data should work correctly, but not work in Query Loops. To make it work, you would have to adjust theme files, for which we do not provide help. With the file customization you should contact your web developer. Best regards
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Hi, Can you please tell me how you created these custom post types? Thanks
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Hi, I am happy to see that you found the root cause. If you want to use the SR7 engine, please follow their official update guide: https://www.sliderrevolution.com/sr7-velocity-frontend-engine-update/ Best regards
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Sorry for the misunderstanding. After your video finishes, it stops at the last frame, but your last frame is a black screen. https://forum.muffingroup.com/betheme/uploads/178/INSW9510RTNW.png This is how the last frame looks in one of my videos: ht…
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I am happy that you found the culprit and managed to solve that. Is there anything else I can help you with? Best regards
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It can be done with a custom CSS code. Please send a link to your website, and I can help you writing that. Thanks
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Hi, Did you regenerate thumbnails after importing? https://forum.muffingroup.com/betheme/uploads/265/HNPA7V5IDZ3U.png If not, you can still do it in Betheme -> Tools. https://forum.muffingroup.com/betheme/uploads/460/2XYN95MFXZZ5.png Please use i…
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This is due to CSS, which has always been in Betheme, even before the laptop breakpoint. https://forum.muffingroup.com/betheme/uploads/542/WB07PCSV6HHN.png As I mentioned in my previous message, there is no setting to modify this. Only by creating a…
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It seems that is just a Chrome bug. It does not happen on Firefox: https://forum.muffingroup.com/betheme/uploads/224/XYTF56Y1Z5EC.png Neither on a device: https://forum.muffingroup.com/betheme/uploads/950/X6CUMG3TNSBE.png (iPad Pro 11 2020 v16.3) I …
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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So, you handled it, right? Is there anything else I can help you with? Best regards
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If you want to do a modifications in theme files, and do not want to lose changes after an update, you must use a child theme: https://support.muffingroup.com/documentation/installation-updates/#child-theme Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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As I mentioned in my previous message, I cannot provide the IP address. Is there any other way to access your WP dashboard? Best regards
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We found the root cause, and it was because you had enabled the One Page option in the page settings. We initially did not think about it at first, and it removes a class from the menu that indicates the active menu. After disabling the One Page opt…
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The IP worked correctly, thank you. In your files, you have this declared: https://forum.muffingroup.com/betheme/uploads/062/4RPVQJZ7RBHX.png And it might cause the root cause. We commented it out. Please check if the problem still persists after t…
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I tried again but without luck. Maybe you have some regional restriction preventing to connect. We are located in Poland. Best regards
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I have checked everything that could be the root cause, and I have not found anything. It means that your hosting most probably causes it. Please contact your hosting provider regarding this problem. Best regards
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What steps did you take the last time you get logged out? I played on your website for a while, changed some theme options, created a new page, modified that page, and I was not kicked even once. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…