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Phil

Phil

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Phil
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  • Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Best regards
    in Side Slide Menu (Header Template) Comment by Phil August 11
  • Hello, Please, check the following link. There you will find instructions about how to improve the loading time for your website. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Following the tips mentioned in this guide should make …
    in Slow Page Loading Comment by Phil August 11
  • Hi, You can try to use the Tag Cloud element for that. Best regards
    in Add a new Taxonomies on section loop Comment by Phil August 11
  • 1) Try the following CSS code: .single-product .mcb-item-product_meta-inner > .posted_in{  display: none; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. 2) Use also this CSS code: .clients .slick-list .slick-slide .c…
    in How to add the brand image to the product page? Comment by Phil August 11
  • Hi, Please explain in more detail what is happening. Do you have any error messages? If yes, please tell me what it says. If the problem occurs not only for Betheme but for WordPress as well, it might mean that the root cause is your server configur…
    in Neither WordPress nor BeThemes can be updated Comment by Phil August 11
  • Hi, Your website displays like this for me: https://forum.muffingroup.com/betheme/uploads/809/JTEVT5ELF01L.png Are there any steps to reproduce that? Does it happen on a particular browser? Best regards
    in Unexpected white space at top of page on desktop Comment by Phil August 11
  • I have passed it on to the dev team, and we will take a closer look at this. Best regards
    in Expand video to available space Comment by Phil August 11
  • Hi, No, there is no option to hide some of the dynamic data. However, I have passed it on to the dev team, and we will consider implementing such a feature. Best regards
    in Dynamic Data - Filter or Exclusion specific Data Elements Comment by Phil August 11
  • Hi, You can assign a page to a particular page in the Page options: https://forum.muffingroup.com/betheme/uploads/477/G7B43NSBQVAB.png Best regards
    in pop up only on one page Comment by Phil August 11
  • See the screenshots below. It is a state with plugins disabled and map hidden. https://forum.muffingroup.com/betheme/uploads/664/UDP7X37LHJQR.png https://forum.muffingroup.com/betheme/uploads/683/XNHQV1NQBA8V.png This is a state when I enable plugin…
    in Cache Google Fonts local Comment by Phil August 11
  • Hi, Please go to Betheme -> Theme options -> Responsive -> Header, change layout to Default, and check if the results suits you. https://forum.muffingroup.com/betheme/uploads/525/A8XF3FCF0CZB.png Thanks
    in Logo Height Automatically Reset on Mobile and Tablet Devices Comment by Phil August 11
  • Hi, In this situation, you would have to disable the catalogue mode and hide the add to cart button with a custom CSS code. Best regards
    in Variations are not showing Comment by Phil August 11
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Installed template does not look like the one I purchased Comment by Phil August 9
  • To take a closer look at this, I would need to have admin privileges on your website. Best regards
    in Website footer doesn't look like demo's Comment by Phil August 9
  • Please check if it remains if you remove google map. Thanks
    in Cache Google Fonts local Comment by Phil August 9
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Bug in most recent theme update? Comment by Phil August 9
  • That is why you should always ensure that you put HTML tags properly. 😉 I am glad I could help. Best regards
    in Last item in Menu is displayed incorrectly Comment by Phil August 9
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in Image sizing Comment by Phil August 8
  • Do you refer only to the option "Add Media" in the Column Text element, and uploading and choosing mov files? Please describe it as detailed as you can. Thanks
    in Bug in most recent theme update? Comment by Phil August 8
  • I was right, it is from plugin we do not support: https://forum.muffingroup.com/betheme/uploads/969/VKCK3CONYRPM.png We support Elementor/Elementor PRO, but not all available extensions plugins to it. https://support.muffingroup.com/documentation/bu…
    in Breadcrumb slug issue on "Feature" page Comment by Phil August 8
  • In the Mega Menu, you have unclosed <b> tag: https://forum.muffingroup.com/betheme/uploads/167/C0KPOSS26154.png Edit this mega menu and correct that. Best regards
    in Last item in Menu is displayed incorrectly Comment by Phil August 8
  • Hi, 1) There is no setting to show the brand image there unfortunately. Also, there is no workaround for that I can think of at the moment. 2) Brands can be hidden from this place with a custom CSS code. If you attach a link to your website, I can h…
    in How to add the brand image to the product page? Comment by Phil August 8
  • It is not related to the theme itself, because even though the standard plugin installation it does not work: https://forum.muffingroup.com/betheme/uploads/277/CQRR1H0J9R6I.png I suggest contacting your hosting provider regarding this, as it seems t…
    in Error License Comment by Phil August 8
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check that out. Notice! Please attach a link to this forum discussion. Sendi…
    in Last item in Menu is displayed incorrectly Comment by Phil August 8
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check that out. Notice! Please attach a link to this forum discussion. Sendi…
    in Breadcrumb slug issue on "Feature" page Comment by Phil August 8
  • Hi, It seems that these breadcrumbs come from a plugin that we do not support. So you should contact the plugin author regarding this. Best regards
    in Breadcrumb slug issue on "Feature" page Comment by Phil August 8
  • Hi, This color is used in various places. Please start from Betheme -> Theme options -> Colors. When you change this color in all places, and something remains with it, please attach a screenshot showing it, and a link to your website, so I ca…
    in How t ochange color Comment by Phil August 8
  • I said to disable it, not enable it. Disable it, regenerate thumbnails, and recheck that. Best regards
    in Image sizing Comment by Phil August 8
  • Yes, it was corrected in the newest version (28.1.5). Best regards
    in Woocommerce store notice disapeared on 28.x.x update Comment by Phil August 8
  • Hi, You have <b> tag that is the culprit: https://forum.muffingroup.com/betheme/uploads/191/VSICIS5H2J6H.png Please check your menu in Appearance -> Menus, if you did not place it somewhere in your menu. If it is not there, check your heade…
    in Last item in Menu is displayed incorrectly Comment by Phil August 8
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