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Phil

Phil

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Phil
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  • Yes, it was corrected in the newest version (28.1.5). Best regards
    in Woocommerce store notice disapeared on 28.x.x update Comment by Phil August 8
  • Hi, You have <b> tag that is the culprit: https://forum.muffingroup.com/betheme/uploads/191/VSICIS5H2J6H.png Please check your menu in Appearance -> Menus, if you did not place it somewhere in your menu. If it is not there, check your heade…
    in Last item in Menu is displayed incorrectly Comment by Phil August 8
  • Roboto is loaded by one of your plugins. To find which one it is, disable your plugins one by one. Best regards
    in Cache Google Fonts local Comment by Phil August 8
  • Hi, Please check if you do not have a blog template created. https://support.muffingroup.com/video-tutorials/how-to-use-templates-a-step-by-step-guide/ If so, either adjust it according to your needs or remove it to inherit the layout from the theme…
    in Issue with Blog page Comment by Phil August 8
  • Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-customize-woocommerce-single-product-layout/ There you will find a detailed description of how to customize your single product template. Best regards
    in Can't figure out how to make a WooCommerce shop page with all of my products Comment by Phil August 8
  • Hi, This message appears only in our license tool, but it is not for registering, but to managing already registered licenses. Please see the following link on how to properly register the license: https://support.muffingroup.com/documentation/insta…
    in License Issue Comment by Phil August 8
  • Hi, Please uncheck this option and see if the line appears then: https://forum.muffingroup.com/betheme/uploads/717/8Y4XEVBJD22Q.png Best regards
    in Line below menu not showing Comment by Phil August 8
  • Hi, Please provide the steps you are following, so we can replicate them. Thanks
    in Bug in most recent theme update? Comment by Phil August 8
  • Hi, Did you try adjusting the size of your videos with the Width and Height options? https://forum.muffingroup.com/betheme/uploads/972/D0Y2JRRUVZOZ.png Best regards
    in Expand video to available space Comment by Phil August 8
  • I can see that you have many pending updates. Please proceed with all updates, especially the Betheme. Also, you did not attach FTP access. If the problem persists even after the update, please send another private message with complete data. Best …
    in Custom Header Not Displaying in Single Blog Post Comment by Phil August 8
  • Please check it out now. I disabled plugins we do not support, saved footer template, and it appeared. Best regards
    in Footer disappear Comment by Phil August 8
  • I have created a new page for testing purposes and everything works as it should. See the following screenshots: https://forum.muffingroup.com/betheme/uploads/982/VLNQNHQYZNCS.png https://forum.muffingroup.com/betheme/uploads/634/BEN9ETF127XC.png Mo…
    in my license is unregistered Comment by Phil August 8
  • I have corrected it on your website. Please check it out now. Best regards
    in The footer template is not working properly Comment by Phil August 7
  • The cache fonts local feature works correctly on your website, and all fonts from the theme are loaded from your server. https://forum.muffingroup.com/betheme/uploads/963/L9EF6086JBA3.png You use Slider Revolution on your website. Did you set it to …
    in Cache Google Fonts local Comment by Phil August 7
  • As I mentioned in my previous message, if you are editing the shop template, then the Query Loop will be limited to the products only, because you are editing the post archive. You can create multiple Query Loops on your website, but when making the…
    in Query Loop Options Greyed Out in WordPress Comment by Phil August 7
  • Hi, Please edit these wraps, and under Advanced -> Background, set the image there: https://forum.muffingroup.com/betheme/uploads/917/BNJB62WYKOUN.png Best regards
    in Images missing in Demo https://themes.muffingroup.com/be/architect6/ Comment by Phil August 7
  • Hi, I have passed it on to the dev team, and we are checking that. For now, just close this pop-up. Best regards
    in css message Comment by Phil August 7
  • Try the following CSS code: .mcb-item-sidebar_widget-inner .wc-block-product-filters .text input{  max-width: 100px; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in Price Filter Comment by Phil August 7
  • Screenshots and links have been removed. Best regards
    in WPML worked but doesn't work Comment by Phil August 7
  • Sorry, but we didn't get any private message from you yet. Please check your email inbox for our response. Look also inside the spam folder. If you haven't received a message from us, please resend your login credentials. Ensure that you have sent a…
    in The footer template is not working properly Comment by Phil August 7
  • Sorry, but we didn't get any private message from you yet. Please check your email inbox for our response. Look also inside the spam folder. If you haven't received a message from us, please resend your login credentials. Ensure that you have sent a…
    in my license is unregistered Comment by Phil August 7
  • I checked that and the fonts are downloaded and displays correctly on your website. Did you handle this in the meantime? https://forum.muffingroup.com/betheme/uploads/896/I5YJJKG7CYC8.png Best regards
    in Cache Google Fonts local Comment by Phil August 7
  • It is a section. It has margins set to move it further from the sides of the window: https://forum.muffingroup.com/betheme/uploads/824/272X527DCB4E.png The gradient there was done as an image background: https://forum.muffingroup.com/betheme/uploads…
    in Can't figure out how to make a WooCommerce shop page with all of my products Comment by Phil August 7
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in Product Filter Comment by Phil August 7
  • Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can …
    in Add to Cart button on Image Frame not working Comment by Phil August 7
  • The CSS I sent to you works. See the following screenshot: https://forum.muffingroup.com/betheme/uploads/409/CBY6D2KQDSHQ.png The text is justified. Best regards
    in How can I align justify accordion content Comment by Phil August 7
  • In templates (inclding shop) Query Loops are locked to that specific archive type. It means that if you create a Query Loop in the shop template, then it is automatically set to display products, and that is why some options are grayed out. Best re…
    in Query Loop Options Greyed Out in WordPress Comment by Phil August 7
  • Hi, There is no setting to add a fade-in-down animation to that menu. Best regards
    in Menu elements animation on mobile Comment by Phil August 7
  • Hi, Edit your Sidebar Menu template, and in the sidebar options, you can set any width you want: https://forum.muffingroup.com/betheme/uploads/503/OERIX1WEHLCU.png Best regards
    in Does a sidebar menu in mobile have to be full screen? Comment by Phil August 7
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Custom Header Not Displaying in Single Blog Post Comment by Phil August 7
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