Comments

• Let me clarify a few key points because it seems there’s some confusion here: 1) BeTheme does not support or guarantee compatibility with any translation plugin other than WPML. 2) BeTheme itself does not handle translations. The theme only passes a…

  in WPML worked but doesn't work Comment by Phil July 25
• I received your private message, but you did not send WP dashboard access. Please send another message with complete information. Moreover, you can additionally attach your license key. Thanks

  in Unable to register theme after migrating to new staging environment Comment by Phil July 25
• You wrote beyond our working time thus we could not answer you. Please go to Betheme -> Theme options -> Responsive -> Header, and uncheck the "Sticky menu button" option. https://forum.muffingroup.com/betheme/uploads/469/C8SN47OW…

  in for any reason in mobile version, menu is not aligned, how can I fix? Comment by Phil July 25
• Hi, 1) Go to Betheme -> Theme options -> Global -> Navigation & Share, and set to Hide the Share Box: https://forum.muffingroup.com/betheme/uploads/896/ABN7RSZ7LSU2.png 2) Please Quick Edit your post, and change the post slug: https://f…

  in My post has elements I didn't put Comment by Phil July 25
• It will be done in about a week or two. Best regards

  in GDPR 2.0 – Reopen cookie modal after consent? Comment by Phil July 25
• Hi, You have some HTML errors on your home page: https://forum.muffingroup.com/betheme/uploads/701/QMBGYCMTNAIU.png It means that some HTML tag is not closed or misplaced. Please check all places where you have HTML tags. Best regards

  in Home show all typo bold Comment by Phil July 25
• Hi, I am glad to see that you've found the culprit. If you have any further questions or concerns, please don't hesitate to ask. Best regards

  in All CSS compiled Comment by Phil July 25
• Hi, What documentation do you refer to? Here is an example from our official website: https://muffingroup.com/betheme/elements/feature-box/ Maybe you want to use Story Box instead: https://muffingroup.com/betheme/elements/story-box/ Best regards

  in Feature Box Image Alignment Issue in Betheme Comment by Phil July 25
• Hi, We do not have the feature as you showed in the video. As a workaround, you can use the Read More feature, but it is not the exact same thing. Anyway, see it on the following video tutorial: https://support.muffingroup.com/video-tutorials/read-m…

  in Assistance with Creating Custom Boxes in Betheme Mega Menu Comment by Phil July 25
• What you showed on your second screenshot is a pretty much Mega Menu, so I think that is related. Anyway, I am happy to see that you handled it. Best regards

  in Assistance Needed for Menu Styling Issues Comment by Phil July 25
• Hi, Please add the background color for your section in your header. Best regards

  in Trying to blur the background when opening mega menu Comment by Phil July 25
• You did not attach a link to the WP panel. Please send it. Thanks

  in Header background Placeholder won't go Comment by Phil July 25
• Hi, It will be fixed in the next update. We will release it today. Best regards

  in WooCommerce Product Code Search fails in Conditional logic Comment by Phil July 25
• You wrote beyond my working time thus I could not answer you. As I explained to you twice before, Betheme does not influence translations. Have you contacted WPML support as I previously suggested? Best regards

  in WPML worked but doesn't work Comment by Phil July 25
• We have corrected it on your website. Please check it out. Best regards

  in WPML blocking Global styles Comment by Phil July 24
• You do not have header template translated: [removed by moderator] You must translate it and assign these templates as I described in my previous message. Best regards

  in WPML worked but doesn't work Comment by Phil July 24
• Hi, Go to the Style tab of the Icon Box element, and in the Icon wrapper, you can adjust the image width: https://forum.muffingroup.com/betheme/uploads/966/JHS89QSZWXA8.png Best regards

  in SVG Image in Icon Box Renders Too Large - No Option to Resize Comment by Phil July 24
• First of all, you have section ID "lead" doubled: https://forum.muffingroup.com/betheme/uploads/829/TZJI8PXTJJ76.png You cannot have two sections with the same ID. https://support.muffingroup.com/video-tutorials/do-never-again-use-same-ids…

  in ACTION BUTTON doesn't work Comment by Phil July 24
• Please check it out now. I have done as described in this article: https://support.muffingroup.com/faq/slider-revolution-does-not-work-properly/ Best regards

  in Slider revolution error Comment by Phil July 24
• Can you check it now, please? Thanks

  in Issues after migration – Builder elements not rendering properly Comment by Phil July 24
• Hi, Please go to Betheme -> Theme options -> Header & Subheader -> Header, and change the height value to zero: https://forum.muffingroup.com/betheme/uploads/889/7862G0P67DEY.png Best regards

  in Header spacing and adjustment Comment by Phil July 24
• Hi, I suggest using the Mega Menu builder for that. See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-use-mega-menu/ Feel free if anything remains unclear after watching this video. Best regards

  in Assistance Needed for Menu Styling Issues Comment by Phil July 24
• Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…

  in Header background Placeholder won't go Comment by Phil July 24
• Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…

  in support code is not activate Comment by Phil July 24
• Recently, ThemeForest made some changes to the contact forms, and that might be the reason. However, you can use an image sharing service like https://prnt.sc/. Best regards

  in Slider category doesn't work Comment by Phil July 24
• Hi, You can translate it in Betheme -> Theme options -> Translate -> Blog & Portfolio: https://forum.muffingroup.com/betheme/uploads/474/BCGS9O9AZQWP.png Best regards

  in Translate Read more Comment by Phil July 24
• Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…

  in ACTION BUTTON doesn't work Comment by Phil July 24
• Hi, I have entered your website and it does not seem to be under construction: https://forum.muffingroup.com/betheme/uploads/642/9XTLK8ENL7AK.png Did you handle this in the meantime? Best regards

  in Under Construction Page it doesn't deactivate Comment by Phil July 24
• 1) Yes, I made the translation for the about page, completed it, and done. 2) Indeed it is unusual, but translations are done by WPML, so you must contact their support to know what is wrong. 3) In the WP top bar, switch the language to another in w…

  in WPML worked but doesn't work Comment by Phil July 24
• We have it on our to-do list and will be fixed in the upcoming updates. Best regards

  in Accessibility Comment by Phil July 24
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