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Phil

Phil

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Phil
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  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in My slider doest work Comment by Phil January 2024
  • Your heading has classes, roles, and other attributes that should not be there. https://forum.muffingroup.com/betheme/uploads/248/5IM2YDKJRAQ3.png Where did you get this text from? Did you copy it from another page source? When you remove everything…
    in Text boxes Comment by Phil January 2024
  • Hi, Please go to Betheme -> Theme options -> Shop -> General, disable the Custom Variation Swatches option, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/332/J1LUM6ESU803.png Best regards
    in Theme Hides Variation Dropdown in Bundles Comment by Phil January 2024
  • LiteSpeed Cache is the root cause. After I disabled it, the sticky wraps worked correctly. Best regards
    in Sticky wraps don't work on some of the template pages Comment by Phil January 2024
  • Hello, 1) Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what can be done with that. Notice! Please attach a …
    in Off Canvas Sidebar closing issues Comment by Phil January 2024
  • We modified the theme files. An update erased these changes. Anyway, this fix will be implemented in the next update, so please wait for it. As a workaround, please use classic view or open BeBuilder in a new window. Best regards
    in BeBuilder crashes on wordpress.com-site Comment by Phil January 2024
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Heading colors don't work Comment by Phil January 2024
  • Hi, I checked our changelog and noticed that I made a mistake. We recently introduced "Use as Related" for the Blog element, not the Portfolio. https://forum.muffingroup.com/betheme/uploads/559/EEQ8QIB8DGU1.png This option for Portfolio wa…
    in Bug: "Use as related projects" is set to enabled by default Comment by Phil January 2024
  • A person who manages the mailbox did not forward anything to me, which could mean the messages you sent were incomplete. Are you sure that you included all the required information? Did you check if you did not receive any response from us through m…
    in Sticky wraps don't work on some of the template pages Comment by Phil January 2024
  • Hi, Please see the following article: https://wpuserregistration.com/blog/create-wordpress-user-registration-form-without-plugin/ Best regards
    in How can i create a log-in page? Comment by Phil January 2024
  • Your server is slow, and you have low limits set on it. https://forum.muffingroup.com/betheme/uploads/604/YS8C3HE2IWSE.png Regarding this, you must contact your server administrator to correct it. Best regards
    in MegaMenu Theme - Pictures Updated But NOT Showing Comment by Phil January 2024
  • Hi, Sorry, but I do not know what you refer to. Please attach a screenshot showing that. Thanks
    in Text boxes Comment by Phil January 2024
  • Hi, There is no option to achieve that. With some file modification or custom JS probably, it could be done, but we do not provide help with such modification, and regarding this, you should contact your web developer. Best regards
    in Count Shop Elements, Count Categories Comment by Phil January 2024
  • Hi, Unfortunately, there is no option to achieve such a layout with a vertical header. Best regards
    in Vertical Mega Menu Not Displaying with Sidebar Menu Comment by Phil January 2024
  • It is limited because too much dynamic data loaded there slowed down the builder, especially on slower servers. Anyway, you can find the page ID ({permalink:ID}) when you hover over edit button in the Page tab. https://forum.muffingroup.com/betheme/…
    in Problem in loading time Comment by Phil January 2024
  • Hi, You can use the Duplicator plugin to create a copy of this website use for the second location and put it on a new domain. https://wordpress.org/plugins/duplicator/ Notice that you will need a second license key for a second domain. But if it wi…
    in two locations of store Comment by Phil January 2024
  • No problem. I am happy to see that you found the root cause. If there is anything else I can help you with, please let me know. Best regards
    in How to edit mobile site version Comment by Phil January 2024
  • Hi, This is a product content. If, in the product template, you placed a Product Content element in the section that is not Full Width, then it will limited to the website width. Edit your product template, and change the section with the product co…
    in BG image won't span full width on product page Comment by Phil January 2024
  • Are you sure that the script is correct? The browser console says otherwise: https://forum.muffingroup.com/betheme/uploads/094/AHMIHD2EIBR5.png https://forum.muffingroup.com/betheme/uploads/966/C42M2BLWUO9A.png Best regards
    in How to add <script> code to page Comment by Phil January 2024
  • Hi, I can see that you use Header Builder on your home page. Are you sure you assigned the display condition for that header template to display on the entire website? If this does not occur when you are logged, it might also mean that caching plugi…
    in Different, Older Menu displayed on subpages Comment by Phil January 2024
  • Hi, There is no setting to change the icon to another, but you can use the Icon animation, and change it to rotate when the submenu is open. https://forum.muffingroup.com/betheme/uploads/450/LET6G4THK9A7.png Best regards
    in Side menu change icon on click Comment by Phil January 2024
  • I mentioned it because I thought that you referred to that part of this section and that you could not handle changing it. The image on the left side can be changed here: https://forum.muffingroup.com/betheme/uploads/234/XPSJ7TRLPAAJ.png The backgro…
    in BeBuilder vs WPBakery Page Builder & Logo dimensions Comment by Phil January 2024
  • Hi, Sorry, I could not answer you as you wrote beyond my working time. Anyway, I am happy to see that you handled it. Is there anything else I can help you with? Best regards
    in How to attach different menu to only a handful of specific webpages? Comment by Phil January 2024
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
    in Missing Stylesheet Comment by Phil January 2024
  • Hi, Please go to Betheme -> Theme options -> Colors -> Menu, and change the Icon color. https://forum.muffingroup.com/betheme/uploads/557/T13RTUS7YRUT.png Best regards
    in Mobile Menu missing Comment by Phil January 2024
  • Hi, See the following video tutorial: https://youtu.be/BIbpa2IZfv0?si=ahmQ4qJHTYBfO-C4 Best regards
    in Change content from Rev Slider Architect Version Comment by Phil January 2024
  • Hi, If you drop a link to your website, I can help you write it. Best regards
    in CSS To Hide WooCommerce Category Descriptions Comment by Phil January 2024
  • Hi, You can use a Query loop to imitate menu items. In the wrap with Query loop enabled, put an element e.g. heading with title and permalink dynamic data. https://forum.muffingroup.com/betheme/uploads/506/3RJUVP9IC98R.png https://forum.muffingroup.…
    in Programatically Show Subcategories Comment by Phil January 2024
  • Hi, Please go to Betheme -> Theme options -> Addons & Plugins -> Addons, and change the Container Content Width option to Theme Options > Global > Site width. https://forum.muffingroup.com/betheme/uploads/868/NXSAF1ZZQCXM.png Best…
    in Creative Open Header problem Comment by Phil January 2024
  • Hi, It works like any other contact form made with Contact Form 7. If you want to change its fields, you need to edit this contact form: https://forum.muffingroup.com/betheme/uploads/385/4DVFRFHI4KUM.png If you want to adjust its appearance, you can…
    in Configure the fiels of contact form 7 Comment by Phil January 2024
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