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Phil

Phil

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Phil
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  • Hi, Please go to Betheme -> Theme options -> Shop -> Products list, and ensure that under Images options you have selected one of two first options. https://forum.muffingroup.com/betheme/uploads/111/97W1BZ7LF423.png Best regards
    in Woocommerce images missing Comment by Phil August 2023
  • Hi, It might be because of mixed content error. Please see the following link about it: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Best regards
    in Link hover Comment by Phil August 2023
  • Hi, If the problem occurs with the child theme only, unfortunately, I cannot help you with that. You should contact your web developer instead. In our documentation, you can read: https://forum.muffingroup.com/betheme/uploads/221/4HA7AXZQEICJ.png Be…
    in Fatal error on Child Theme when Update the Theme Comment by Phil August 2023
  • Hi, You must create a separate menu for mobile view and assign it in the header template. Options for the standard sidebar of the hamburger menu can be found under the style tab, but you can also create a customized one with Sidebar Menu Builder. ht…
    in How to set my sub menu in mobile version Comment by Phil August 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in Single Product Template Translation Issue Comment by Phil August 2023
  • Hi, The basic portfolio element does not have such an option. You can use the Query Loop instead. Please see the following video tutorial: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
    in Portfolio Slider - how to change the number of portfolios displayed Comment by Phil August 2023
  • Great to see that. Is there anything else I can help you with? Best regards
    in Error while setting up the demo website Comment by Phil August 2023
  • If you use Header Builder, open the header template options, and for the mobile header set the Body offset to Yes. https://forum.muffingroup.com/betheme/uploads/638/QUMJD8PIOKU6.png Best regards
    in Extra and missing space around Revolution Slider Comment by Phil August 2023
  • Hi, It works correctly for me. https://forum.muffingroup.com/betheme/uploads/294/S76JPCDDORD8.png Are there any steps to reproduce this issue, or did you handle this in the meantime? Best regards
    in After theme update shopping basket not working Comment by Phil August 2023
  • Hi, Both methods are correct but autoplay on iOS requires playsinline attribute. https://codepen.io/hay/pen/xERaVB I will pass to add it to the dev team. Best regards
    in Video in IOS Comment by Phil August 2023
  • Hi, Did you try reducing the height value in Betheme -> Theme options -> Header & Subheader -> Header? https://forum.muffingroup.com/betheme/uploads/554/P5KVGXUON3G3.png If you already tried this, please attach a link to your website so…
    in Header issue Comment by Phil August 2023
  • The WordPress functions overwrite width and height values. Try to use inline CSS styles. https://www.w3schools.com/css/css_howto.asp Best regards
    in Footer image too biger Comment by Phil August 2023
  • Hi, Making anchor links (in the menu or not) is simple as creating regular links. Please head to the documentation, where you will find all the required steps to do that: https://support.muffingroup.com/faq/how-do-i-link-an-anchor-on-the-same-page/ …
    in link to a specific point in page Comment by Phil August 2023
  • https://forum.muffingroup.com/betheme/discussion/comment/239367#Comment_239367 I responded to you here. Do you not see it? Best regards
    in template Comment by Phil August 2023
  • Maybe you did not save the widget or your internet connection was interrupted. It is hard to predict. If this will happen again, try to memorize the steps you did, and let me know, so I will try to reproduce it, and correct this problem. Best regar…
    in I can see a botton in one of the sidebar, but not in the other Comment by Phil August 2023
  • Hi @bmfurkanarslan, Do you have the same issue as OP or with something else? Can you describe in more detail what you refer to? Can you attach a screenshot showing that? Best regards
    in Google PageSpeed - Accessibility Failure - [aria-*] for Side_slide Icons Comment by Phil August 2023
  • You did not correct the URLs in the WP settings. https://forum.muffingroup.com/betheme/uploads/973/VOUOXU2RE548.png I have corrected it, and now it works properly. Best regards
    in BeSki Template - Header & Footer not displaying as in template Comment by Phil August 2023
  • You can style it with custom CSS, and you can stretch the section that will contain this iFrame. So you can make this iFrame any size you want, and you can put other elements like headings before or after Plain text/HTML elements. Best regards
    in iFrame in the header Comment by Phil August 2023
  • I still see mixed content errors in the browser console. https://forum.muffingroup.com/betheme/uploads/253/C6G9ZVKB8YJA.png Are you sure that you made changes in WP settings properly?/ If yes, please send us WordPress dashboard access privately thr…
    in BeSki Template - Header & Footer not displaying as in template Comment by Phil August 2023
  • Hi, I used the login credentials you sent previously, and the button shortcode was added correctly (I copied it from your message). Can you check that? Best regards
    in I can see a botton in one of the sidebar, but not in the other Comment by Phil August 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in There isn't any styling on translated attribute pages Comment by Phil August 2023
  • Always happy to help. If you have any other problems or questions, feel free to ask. Best regards
    in Header Builder error Comment by Phil August 2023
  • You can still use the Plan text/HTML element, but instead of in the header template, put it in the BeBuilder content. Best regards
    in iFrame in the header Comment by Phil August 2023
  • We send answers three times a day, at 12 PM, 2 PM, and 4 PM. Please see the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to handle this problem. Best regar…
    in BeSki Template - Header & Footer not displaying as in template Comment by Phil August 2023
  • 1, 3) Please see the following video tutorials: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffingroup.com/video-tutorials/footer-builder/ Basically, you need to remove templates or switch them from Published…
    in Couple of issues with a template Comment by Phil August 2023
  • This section has deprecated options set up. Please see the following link: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ There you will find out where to find deprecated options and how to remove/edit them. Best regards
    in Background color doesn't change on the front end Comment by Phil August 2023
  • Thanks. A person who manages the mailbox should answer you so that you can reply with the key file. Best regards
    in pre-built site images Comment by Phil August 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Logo Comment by Phil August 2023
  • Hi, Pages, posts, products, etc., are stored in the database. DreamHost restored your website without the database? Betheme does not remove anything by itself, so some plugin might have caused it or your files were (or still are) infected. The only …
    in BeTheme Issue Comment by Phil August 2023
  • Hi, You can use the Header Builder and put Plain text/HTML element into it. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffingroup.com/video-tutorials/5-things-youre-doing-wrong/ Best regards
    in iFrame in the header Comment by Phil August 2023
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