Comments

• The color picker palette is for setting the color picker palette, as the name suggests. As a result, you can quickly access assigned colors anywhere in Betheme and easily assign them. I still do not understand what you would like to do with that. B…

  in bug - Resizing the browser window - logo blurs (overlay) Comment by Phil February 3
• You mean the slider made with Slider Revolution, right? Please try to do as described in the following article, and check if the problem persists: https://support.muffingroup.com/faq/slider-revolution-does-not-work-properly/ Thanks

  in Slider (1 slide) disappears after 8 seconds Comment by Phil February 3
• Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…

  in Blog / News page - new blog excerpts are shorter than previous ? Comment by Phil February 3
• Hi, Please edit your sidebar and in menu options change Submenu visibility to Toggled: https://forum.muffingroup.com/betheme/uploads/352/556T1RI6QO3E.png Best regards

  in Submenu not usable in mobile view Comment by Phil February 3
• Please ensure that no cache is enabled on your server. Best regards

  in Mobile Header Templates - set up the same but not responding the same way Comment by Phil February 3
• Sorry for the late response, but this fix took us a little longer. Please check your website now. Thanks

  in TOC on shop page issue Comment by Phil February 3
• We have discussed possible approaches on that, and unfortunately, we did not find any suitable solution to implement such a feature in Betheme. Best regards

  in Menu is too jumpy for a cursor Comment by Phil February 3
• As always, I am happy that I could help. Best regards

  in 8 itmes all on one lign Comment by Phil February 3
• You set the Scroll visibility to Hide in the English header, but not to the Afrikaans one. https://forum.muffingroup.com/betheme/uploads/671/EUY6W7SZOV8Q.png https://forum.muffingroup.com/betheme/uploads/920/7W7FXM4PYLVQ.png Anyway, you set it to th…

  in Mobile Header Templates - set up the same but not responding the same way Comment by Phil February 2
• I do not see this gap in any case you described. https://forum.muffingroup.com/betheme/uploads/388/0AT1K4V21SXQ.png https://forum.muffingroup.com/betheme/uploads/854/RNLAKX65HECL.png Anyway, you can add a negative margin to the section. https://foru…

  in SPACING between Shape divider / Bottom / gradient Comment by Phil February 2
• I am happy to see that. Please let us know if you have any other questions or problems. Best regards

  in Problems - Mobile menu in custom header Comment by Phil February 2
• Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link to thi…

  in Can I enlarge the image on the right side of the Icon Box without breaking the layout? Comment by Phil February 2
• I am still not able to reproduce that. See my screen record: https://forum.muffingroup.com/betheme/uploads/077/3IXG4K7MEWRF.zip Am I doing something wrong? Best regards

  in Menu doesn't open Comment by Phil February 2
• Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…

  in The plus sign is not visible in all language versions. Comment by Phil February 2
• I received your private message, but you did not attach FTP credentials. Please send another message with all the complete information. Thanks

  in Mega Menu import Comment by Phil February 2
• Please attach a screenshot showing what you refer to. Thanks

  in Logo Background on my iPhone Comment by Phil February 2
• Hi, Go to Betheme -> Theme options -> Shop -> Single product, and enable Cart button extra options: https://forum.muffingroup.com/betheme/uploads/127/VMWA4XF2V14K.png Best regards

  in The payment button formatting Comment by Phil February 2
• You still have scalling set for the images: https://forum.muffingroup.com/betheme/uploads/147/2CEOMGXB6SWL.png Change it to 1. Also, reduce the margins on mobile view in the Query Loop. https://forum.muffingroup.com/betheme/uploads/715/Q3E711KJ2WNQ.…

  in The "Add to Cart" feature on my mobile device is overlapping and the product images are a bit small, Comment by Phil February 2
• Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this f…

  in Mobile Header Templates - set up the same but not responding the same way Comment by Phil February 2
• I just checked that font in Google Fonts website, and it seems that the Lato font does not contain these letters at all. https://forum.muffingroup.com/betheme/uploads/080/Z7132G2W6C2J.png https://fonts.google.com/specimen/Lato?preview.text=Formul%C3…

  in Lato font - latin extended - not shoving all special characters properly Comment by Phil February 2
• No, with this option, it does not load the content twice. It loads only content from the BeBuilder, while the content from the WP editor is visible only in the page edit. Best regards

  in Sitemap not registering images Comment by Phil February 2
• Hi, 1) Header and Footer builders in Elementor are available in Pro version only, so if you want to use them, you must purchase Elementor Pro. 2) Edit your header template, open settings, and set the position to Absolute or Fixed (according to your …

  in Header footer on elementor and overlap Comment by Phil February 2
• Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…

  in Slider (1 slide) disappears after 8 seconds Comment by Phil February 2
• Hi, Go to Betheme -> Theme options -> Colors -> Header, and change the Top Bar Left background: https://forum.muffingroup.com/betheme/uploads/698/QA6TG1KCWJS2.png Best regards

  in Logo Background on my iPhone Comment by Phil February 2
• Hi, I am afraid that it will not be possible, unfortunately. I do not know of any option that would allow such functionality, and I could not find anything online. Best regards

  in Portfolio dynamic video Comment by Phil February 2
• No, there is no option for that. If you would like to see such a feature in future updates, please let us know in the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks

  in Hero Images with Variable Hotspots in a Loop Comment by Phil February 2
• Please, turn off all of the plugins (except WooCommerce), refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks

  in Theme License Deactivation Due to Website Migration Comment by Phil February 2
• Go to Betheme -> Theme options -> Backup & Reset -> History, and try to restore it from the revisions. https://forum.muffingroup.com/betheme/uploads/282/SRO6JYX3OVDS.png Best regards

  in Custom CSS Is Being Deleted Comment by Phil February 2
• I am sorry, but I need to ask you to disable Cloudflare for a while again. Last time we are checked that with it disabled, this functionality worked properly, but if it does not work for you we must take a second look at this. Best regards

  in Problems - Mobile menu in custom header Comment by Phil February 2
• Hi, There is no such feature to automatically pull reviews from Google in Betheme. You would have to use a third-party plugin for that. Best regards

  in Google Reviews Slider Comment by Phil February 2
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