Phil
Phil
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- Phil
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Comments
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Hello, Please, turn off all of the plugins except WPBakery, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks
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Hi, If you imported the Elementor version of the demo, you must use this builder to edit it. BeBuilder and Elementor are two different builders, and you cannot use one to edit content made with the other. Best regards
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As I showed on the screenshots in my previous message, these styles do not come from Betheme. Did you disable your plugins as I suggested? Best regards
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Screenshots will not do the job, so there is no need to send them. We will check that in our environment. Best regards
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Please go to Betheme -> Theme options -> Global -> Navigation & Share, and set to hide the date: https://forum.muffingroup.com/betheme/uploads/411/K0JM7BNSBFZ2.png Best regards
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Thanks for letting us know. We are waiting for your update. Thanks
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The construction of the header indicates that your header was not made with a template, but it is a layout from theme options. So if you want to hide the language switcher, go to Betheme -> Theme options -> Header & Subheader -> Extras,…
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Hi, Please explain in more detail what you refer to and what you need to do. Thanks
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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Hi, Please explain in more detail what you want to achieve. Thanks
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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I am glad I could help. If you have any other questions or problems, feel free to ask. Best regards
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I am glad I could help. Can you tell me which steps you proceeded with? Thanks
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Hi, Firstly, go to Betheme -> System Status, and ensure that your server meets the theme requirements. Moreover, if you have any plugins active except the ones required for that demo, disable them. Best regards
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Hi, We have in our to-do list an option to add fetchpriority to any element, wrap, or section you desire. We plan to do it in the next big update, but we do not know when exactly it will be released. Best regards
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The following option was the culprit: https://forum.muffingroup.com/betheme/uploads/808/J55L90H26FUX.png It should be set to default. Best regards
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Hi, Can you attach a screenshot showing what you refer to, please? Thanks
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Thanks for being alert. I have informed the dev team about that. Best regards
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Hi, If you mean that you would like to use a video as a product image or in a product gallery it is not possible without external plugins. If this is not what you mean, please explain that in more detail, and attach some examples showing what you wa…
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Hi, No worries, I am glad that you found that. Best regards
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We have made a correction in your Betheme files but it seems that you have some cache active on your website (server? cloudflare?). Please purge the cache and check if the problem persists. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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1) Did you set the color directly for the list items or in the style tab? https://forum.muffingroup.com/betheme/uploads/130/VYH9YNYFUEI5.png https://forum.muffingroup.com/betheme/uploads/772/74PP27W7HZ7M.png 2) You have a negative margin set: https:…
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Where should I share it? The license key should be shared through private message as well. Can you try again the website, It might works now. Also, I still have the same page with the robot holding a shield when I try to access your WP dashboard. B…
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Hi, What you ask for requires file customization, which, in reference to Item Support Policy, is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web developer. I…
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Hi, Styles that are applied for this table does not come from Betheme. These are not theme styles: https://forum.muffingroup.com/betheme/uploads/431/OMWZOYXWHZRA.png https://forum.muffingroup.com/betheme/uploads/826/CCFNRLQAFFST.png Please, turn off…
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Hi, So everything is fine now? Can I help with anything else? Best regards
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Hi, It is a Subheader. You can find its options in Betheme -> Theme options -> Header & Subheader -> Subheader: https://forum.muffingroup.com/betheme/uploads/800/I8H6V7X1S9HQ.png The colors can be adjusted in Betheme -> Theme options…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, To change the font size, open the Typography: https://forum.muffingroup.com/betheme/uploads/412/C0RZ6R5640GF.png Best regards