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Phil

Phil

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Phil
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  • I can see that I confused two topics. The following answer: https://forum.muffingroup.com/betheme/discussion/comment/269787#Comment_269787 This message was supposed to go to this topic: https://forum.muffingroup.com/betheme/discussion/78534/translat…
    in WPML templates Comment by Phil June 3
  • 1) We found the root cause for the problem with Query Loops and it will be fixed in the upcoming update, which we hope to release this week. 2) I commented out your CSS to hide the header part from this specific category, and it does not appear: htt…
  • Hi, There is a letter spacing set to this text: https://forum.muffingroup.com/betheme/uploads/533/CMFF1NI1TO7Z.png Try to increase it in Betheme -> Theme options -> Fonts -> Size & Style. https://forum.muffingroup.com/betheme/uploads/38…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Megamenu images Comment by Phil June 3
  • https://forum.muffingroup.com/betheme/discussion/comment/269943#Comment_269943 You have the mask option enabled for these images, and that is why the do not appear on the frontend: https://forum.muffingroup.com/betheme/uploads/614/SQZ0TWIFHJ7K.png A…
    in beparty 5 issues Comment by Phil June 3
  • Hi, Sorry, but we did not test these plugins with the theme. Our policy states that we do not support third-party plugins or custom code, so we unfortunately cannot assist with that. Additionally, we do not recommend any plugins other than the ones …
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you haven't received a message from us, please resend your login credentials. Ensure that you have sent all the re…
  • Please check it out now. We have updated the method for saving templates, and it appears to be working fine now. Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, The demo you installed is an older one, and it operates on widgets: https://support.muffingroup.com/video-tutorials/how-to-manage-footer-widgets/ If you want to edit it with BeBuilder, you would have to build it from scratch: https://support.muf…
  • Hi, Are you sure that you installed the Elementor version of this demo? https://forum.muffingroup.com/betheme/uploads/927/9H0AMMHQJP6P.png Best regards
  • Hi, You must have properly configured and registered a Google Tag ID, which can be placed in Theme options -> SEO: https://forum.muffingroup.com/betheme/uploads/730/THSJI7D7MTQX.png Best regards
  • Icon hover and active color can be set here: https://forum.muffingroup.com/betheme/uploads/853/DEUU0NTATWGO.png I could not check the images as you are editing the home page: https://forum.muffingroup.com/betheme/uploads/338/D69QF9CGJNAQ.png Best re…
    in beparty 5 issues Comment by Phil June 2
  • Hi, Unfortunately, there is no option to rearrange this. Best regards
  • https://forum.muffingroup.com/betheme/uploads/888/51UZVVX8TO7N.png Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check wh…
  • The user you sent does not have admin rights, and we could not check anything. Please change this user's privileges. Thanks
    in Mobile Site issue Comment by Phil June 2
  • You can set this page as an Under Construction page in Theme options. https://forum.muffingroup.com/betheme/uploads/154/2C4A2513GHHX.png Best regards
  • Hi, If this slider is still visible in the Slider Revolution tab in WP, then you can choose it in the Page Options of the home page. https://forum.muffingroup.com/betheme/uploads/728/RQ8RWXYQ1NIY.png Best regards
  • Hi, The link you sent does not work: https://forum.muffingroup.com/betheme/uploads/048/AXEBJ2O0ZJ7S.png However, if this is a post page from the blog, then you can disable this text in Betheme -> Theme options -> Blog & Portfolio -> Blo…
  • Hi, If your sticky header looks exactly like the default one, then you should use Fixed position instead. Go to header template settings, change the position to Fixed with the Body offset, and disable the sticky header: https://forum.muffingroup.com…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Please try the following CSS code: @media only screen and (max-width:767px){  .wpml-ls-item .sub-menu{   display: block!important;   align-self: center  } } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
  • Hi, I suggest creating a custom 404 page with BeBuilder so you can adjust it however you want. You can assign a custom 404 page in Betheme -> Theme options -> Pages -> Error 404. https://forum.muffingroup.com/betheme/uploads/213/1CLD921CCZB…
  • I am glad to see that you found it, and happy that my hint led you to find the culprit. If there is anything else I can help you with, please let me know.? Best regards
  • Actually, I see that there is a screenshot missing from my previous message, so you could not know how I did it, my apologies. I can see that I confused two topics and answered in the wrong one: https://forum.muffingroup.com/betheme/discussion/comme…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • I am glad to see that you handled the mobile version. Regarding the previous question, don't you see the changes I made? Did you purge your browser cache? Best regards
    in beparty 5 issues Comment by Phil June 2
  • Can you resend the FTP access, please? Thanks
  • The FTP you sent no longer works: https://forum.muffingroup.com/betheme/uploads/647/DHCG4ZHPF2SI.png Did you remove this user? Best regards
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