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Phil

Phil

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Phil
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  • Do you have any examples showing what you are willing to achieve? It would help me understand your request. Thanks
    in main menu font size Comment by Phil May 8
  • As I can see, that image is set as the section background in a template. Instead, you can try setting this image with the Image element. Best regards
    in invisible but persistent line Comment by Phil May 8
  • Hi, You must edit the shop template and change this text in the Query Loop. Best regards
    in changing the link title in All product page Comment by Phil May 8
  • Hey, Please send us the WordPress dashboard accesses to both domains privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact. We will then check what the reason might be. Notice! Please atta…
    in Testimonials List Comment by Phil May 8
  • I opened your WP dashboard and noticed that your popup was set to pending: https://forum.muffingroup.com/betheme/uploads/917/V4OORFH84TBY.png I opened it and published it to check it, and it seems to work properly: https://forum.muffingroup.com/beth…
    in pop up Comment by Phil May 8
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in how to change hover colour for mobile version Comment by Phil May 8
  • Hi, You can use the Woo shortcode to display products by selecting their IDs. https://woocommerce.com/document/woocommerce-shortcodes/products/ Best regards
    in how to display the chosen product catalogs on my home page? Comment by Phil May 8
  • Your website has coming soon enabled: https://forum.muffingroup.com/betheme/uploads/912/RSPIAN0PXUU4.png Can you disable it for a while? If you do not want to turn it off, please send us the WordPress dashboard access privately through the contact f…
    in how to create a acknowledge page like pop up feature but open in page instead? Comment by Phil May 8
  • If the issue is the same with another theme, it means that it is an Elementor-related issue. You should contact Elementor support instead. Best regards
    in Text doesn't sit within the accordion on mobile Comment by Phil May 8
  • Yes, what you showed on the screenshot is the Main Menu, and the theme options setting refers to that area. I found the login credentials you sent previously to your website and checked that. You have the static CSS option enabled, which generates a…
    in main menu font size Comment by Phil May 8
  • Hi, 1) Go to Betheme -> Theme options -> Global -> Advnaced, and uncheck Shadows option: https://forum.muffingroup.com/betheme/uploads/258/P1W0FOCRACZM.png 2) That is how cover works. https://forum.muffingroup.com/betheme/uploads/166/S52HD2…
    in invisible but persistent line Comment by Phil May 8
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Design Layout Mismatch After Database Update and Concern About Upcoming BeTheme Update Comment by Phil May 8
  • Hi, 1) You can adjust image sizes in Betheme -> Theme options -> Blog & Portfolio -> Featured image: https://forum.muffingroup.com/betheme/uploads/603/VQ0P3LYR2Z92.png Remember to regenerate thumbnails after you change sizes there. 2) I…
    in blog post image same size Comment by Phil May 8
  • Hi, 1, 3) You can remove these in Betheme -> Theme options -> Global -> Navigation & Share: https://forum.muffingroup.com/betheme/uploads/442/TRBG8R9FJY1N.png Also, the part "Published by..." can be removed in Betheme -> Th…
    in Blog padding Comment by Phil May 8
  • Hi, The message "The support period date from the provided license key is older than the one already stored in the database." refers only to the forum support period. The Betheme license key has no time limit, and you can access updates ev…
    in Multiple License Conflicts – All Purchase Codes Show Same Domains & Support Date Conflict Comment by Phil May 8
  • Hi, Indeed, there is a newer version of this plugin. You can download it from the following article: https://support.muffingroup.com/how-to/how-to-change-url-path-in-muffin-builder/ Best regards
    in Does Muffin Migrator still work? Comment by Phil May 8
  • We are not creators of this plugin. Did you try contacting the plugin author regarding this? Best regards
    in Space between add to cart button and GooglePay or ApplePay payment Comment by Phil May 8
  • Hi, You can try to add position absolute to your custom CSS: https://forum.muffingroup.com/betheme/uploads/168/2PWJLVUAHG4Z.png  position: absolute;  top: 0px;  right: -45px; https://forum.muffingroup.com/betheme/uploads/771/QB060FABK1H9.png Best re…
    in Looper Comment by Phil May 8
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in cant add socoal link in the action bar Comment by Phil May 8
  • Hey, This could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#lates…
    in I cant insert header template when i try to build a new header. Comment by Phil May 8
  • Hi, Which images are missing exactly? I can see that most images load besides a couple of ones. Did you try importing that demo again? Please note that all images from the pre-built website should be replaced with yours. Best regards
    in Websites data is missing Comment by Phil May 8
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access privat…
    in Cart Icon not showing Number of items in the cart Comment by Phil May 8
  • I did what you told me, but there is no difference from the screenshot I attached to my previous message. Best regards
    in Help with Mobile logo alignment & size recommendations Comment by Phil May 8
  • Slider did not load because of SR engine: https://forum.muffingroup.com/betheme/uploads/347/8M9Y5BXDUGC9.png https://forum.muffingroup.com/betheme/uploads/117/XBKDSE12VH58.png I changed it to SR6 on your website. But the logo loads correctly for me:…
    in about theme working Comment by Phil May 8
  • I just checked your website, and ACF fields work properly: https://forum.muffingroup.com/betheme/uploads/578/486N9IUVRS7M.png https://forum.muffingroup.com/betheme/uploads/874/267FW2PWD6GX.png Please check the BeSupport test page I created on your w…
    in Integration with Advanced Custom Fields Comment by Phil May 8
  • I have passed it on to the dev team, and I will let you know when I receive information back from them. Best regards
    in Accessibility - Keyboard support - Border on mouse click Comment by Phil May 8
  • Thanks for resending them. We have corrected it on your website, and it will also be fixed in the upcoming update. Best regards
    in Lightbox link not working Comment by Phil May 8
  • It displays like this for me: https://forum.muffingroup.com/betheme/uploads/970/RVCTLVT4ZSG5.png Are there any steps to reproduce that? Best regards
    in Help with Mobile logo alignment & size recommendations Comment by Phil May 7
  • 1) If you want it on the entire website, remove the class .single-product from the CSS code I sent. 2) Please do as I mentioned in my previous message in the second point. Thanks
    in Mobile Layout Adjustment for Image Gallery Block Comment by Phil May 7
  • Did you purge all the caches after this change? Best regards
    in main menu font size Comment by Phil May 7
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