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Phil

Phil

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Phil
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  • Hi, Do you mean these three?: https://forum.muffingroup.com/betheme/uploads/322/FTHE3FTFT7LF.png Are you sure that they have a featured image assigned? Best regards
    in Portfolio Issue Comment by Phil July 2025
  • If it does not work properly, then yes, please enable cart as well. Best regards
    in My Account Icon Not Working Comment by Phil July 2025
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check that out. Notice! Please attach a link to this forum discussion. Sendi…
    in WPML language selector + single product page template Comment by Phil July 2025
  • Hi, Please edit your header template and in the wrap settings ensure that you have Elements vertical align set to center: https://forum.muffingroup.com/betheme/uploads/525/LTNT2JWCTTQ2.png Moreover, check if your elements do not have assigned some t…
    in header builder template - items not aligned vertically Comment by Phil July 2025
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
    in the menu does not remain selected Comment by Phil July 2025
  • There is an error related to the memory limit. It means that the 256MB you currently have is not enough for your website. https://forum.muffingroup.com/betheme/uploads/152/CC4CFY58GCCR.png Please contact your hosting provider to increase this value …
    in WPML worked but doesn't work Comment by Phil July 2025
  • I am glad to see that you handled it. If this happens again, please let me know. Thanks
    in Contents disapeared on Website / boxed display in BeBuilder Comment by Phil July 2025
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in custom mobile menu Comment by Phil July 2025
  • 1) It is not a lazy load, but an animation. Lazy load is a different feature. You can add animations in the Advanced tab of elements or wraps: https://forum.muffingroup.com/betheme/uploads/821/6QL1Z50OCI95.png 2) Edit your template and open the Add …
    in Shop page and Product template Comment by Phil July 2025
  • I checked the footer from your first video, and it loads correctly right away (I did not perform any actions before that). https://forum.muffingroup.com/betheme/uploads/984/31C2QV8N3EMO.png It was in draft, so I published and reloaded it, but it sti…
    in Contents disapeared on Website / boxed display in BeBuilder Comment by Phil July 2025
  • Instead of {permalink}, dynamic data use {featured_image}. Additionally, there is no need to write almost the entire message in all caps. Regular text is more pleasant to read. 😉 Best regards
    in lightbox Comment by Phil July 2025
  • Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/advanced-custom-fields-in-action-with-bebuilder/ Best regards
    in category image Comment by Phil July 2025
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Look and feel in Edit mode is messed up Comment by Phil July 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in WPML language selector + single product page template Comment by Phil July 2025
  • Hi, Go to Betheme -> Theme options -> Global -> General, and change the style there: https://forum.muffingroup.com/betheme/uploads/153/1E6MY45H41RB.png Best regards
    in How do I get the 'Simple' style for the Timeline widget? Comment by Phil July 2025
  • Please provide the steps describing how to reproduce this issue. Thanks
    in custom mobile menu Comment by Phil July 2025
  • Here you go: https://forum.muffingroup.com/betheme/uploads/615/TTISPSXLC60R.png https://forum.muffingroup.com/betheme/uploads/675/3GC1EJ8DMI6R.png Best regards
    in Link domain Comment by Phil July 2025
  • In your template, you have set an option for the section to be full-width except mobile: https://forum.muffingroup.com/betheme/uploads/430/5GLZPWKQM5B3.png You should uncheck this option and set Full width in the Advanced settings: https://forum.muf…
    in Single Post Template and Full Width Background Comment by Phil July 2025
  • You had User icon option unchecked in the theme options. https://forum.muffingroup.com/betheme/uploads/653/QBKY3XMJU99N.png After checking this, it works correctly again. Best regards
    in My Account Icon Not Working Comment by Phil July 2025
  • Not yet, but we have it done, and we plan to release another update (which includes that) tomorrow. Best regards
    in Accessibility Comment by Phil July 2025
  • We have your access, and we are checking the reason. Best regards
    in My Account Icon Not Working Comment by Phil July 2025
  • Hi, 1) Regarding the missing content: First of all, you had an HTML error (I removed and corrected it on that page): https://forum.muffingroup.com/betheme/uploads/529/FL8HJCEP0S78.png As you can see, you had an HTML tag opened but did not close it a…
    in Contents disapeared on Website / boxed display in BeBuilder Comment by Phil July 2025
  • Hi, You must create two login icons and assign conditional logic to them to differ if the user is logged in or not: https://forum.muffingroup.com/betheme/uploads/146/940H8NSEBVU1.png https://forum.muffingroup.com/betheme/uploads/086/6LZ13D5QTZXE.png…
    in Support Ticket – Login Icon Not Updating Based on User Session Comment by Phil July 2025
  • Please use the tool I sent im my previous message. Thanks
    in Link domain Comment by Phil July 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in lightbox Comment by Phil July 2025
  • Hi, Please go Betheme -> Tools, and use the CSS update option: https://forum.muffingroup.com/betheme/uploads/237/PDQ1X0TWXHDC.png After that, check if the problem persists. Thanks
    in Look and feel in Edit mode is messed up Comment by Phil July 2025
  • Hi, No, such a feature is not available. Best regards
    in Individual DIV ID to each elements Accordion. Comment by Phil July 2025
  • Hi, We do not provide help with file customization, so I am unable to help you with that. Also, there is no list of functions. Anyway, please explain in more detail what you want to achieve, as I believe there could no need of using PHP. Best regar…
    in category image Comment by Phil July 2025
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Also, did you try purging the cache on your website? You might have some caching plugin in WP or caching tool on the server. Moreover, did you reset …
    in Pre-built theme doesn't entirely show Comment by Phil July 2025
  • Hi, I am glad to see that you handled it, and thank you for the appreciation. If you have any further questions or concerns, please don't hesitate to ask. Best regards
    in It doesnt work BeBuilder in real time (WYSIWYG) Comment by Phil July 2025
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