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Phil

Phil

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Phil
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  • As I mentioned already in this comment: https://forum.muffingroup.com/betheme/discussion/comment/268925#Comment_268925 I explained to you how to recreate the Intro Header style in the single post template in the following topic: https://forum.muffin…
    in subheader image for post Comment by Phil May 7
  • Hi, What version do you currently have? There were issues similar to yours, but they have all been fixed in recent updates. I suggest updating Betheme to the newest version using the CSS update option from Betheme -> Tools and checking if the pro…
    in Design Layout Mismatch After Database Update and Concern About Upcoming BeTheme Update Comment by Phil May 7
  • Hi, In theme options, when you choose blog layout, there is a style Masonry tiles: https://forum.muffingroup.com/betheme/uploads/095/1XZGO4P2CY5W.png If you do not set an image for a post, this color displays instead. The same applies to the intro h…
    in blog Layout: Masonry Tiles and Template: Intro Comment by Phil May 7
  • Where can I find it on your website? I could not locate it. Best regards
    in Help with Mobile logo alignment & size recommendations Comment by Phil May 7
  • I am happy to see that you handled it. Please let me know if we can help with anything else. Best regards
    in Logo on mobile view is disappearing Comment by Phil May 7
  • @tradeart, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to t…
    in Integration with Advanced Custom Fields Comment by Phil May 7
  • Hi, There is no option to import single section, but you can use single page import and remove sections you do not need. https://support.muffingroup.com/video-tutorials/how-to-import-single-page/ Best regards
    in How can i import a section from a pre-built website Comment by Phil May 7
  • Hi, I do not see that on your website. Did you handle it? Best regards
    in transferred blog has carry over items Comment by Phil May 7
  • It is not related to the logo but to the whole website overall. The logo shows in the message because it takes the longest to load, due to the entire website loading. 1) Most, if not all, images on your website are JPGs. Next-gen formats, such as WE…
    in Page speed. Mobile logo render delay Comment by Phil May 7
  • We have corrected it on your website. Please check it out. This fix will also be implemented in the upcoming update. Best regards
    in Be Shop Attributes widget Comment by Phil May 7
  • Hi, 1) It could mean that your global section contains some HTML errors, such as unclosed or misplaced HTML tags. Please double-check all elements in the global section to see if everything is correct within them. 2) Can you explain further what you…
    in Global section error Comment by Phil May 7
  • Hi, You will find all options for these parts in Betheme -> Theme options -> Global -> Navigation & Share: https://forum.muffingroup.com/betheme/uploads/124/C6DT09HZ97FE.png Thanks
    in Blog post Comment by Phil May 7
  • From your screenshot, it does not seem to be centered but aligned to the right. The menu can be set to be aligned to the right in Betheme -> Theme options -> Menu & Action Bar -> Menu: https://forum.muffingroup.com/betheme/uploads/022/I…
    in Header Comment by Phil May 7
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Portfolio show only latest 3. Comment by Phil May 7
  • I used the link you sent in a private message, but I got this after logging in: https://forum.muffingroup.com/betheme/uploads/393/2EH0X9PIAKFT.png Are you sure that the URL you sent is correct? Best regards
    in Logo on mobile view is disappearing Comment by Phil May 6
  • 1) Go to WooCommerce -> Settings -> Advanced, and remove content from the Downloads field: https://forum.muffingroup.com/betheme/uploads/683/1TNJ7XBQQW0D.png 2) Please try the following option from the Footer template settings: https://forum.m…
    in Help with Mobile logo alignment & size recommendations Comment by Phil May 6
  • Do you have WP dashboard URL modified? I tried to log in, but /wp-admin does not work: https://forum.muffingroup.com/betheme/uploads/682/PS8TUM310UZB.png Best regards
    in Logo on mobile view is disappearing Comment by Phil May 6
  • Hi, 1) It might be done with a custom CSS code. If you need help writing it, I will need a link to your website. 2) To check that I also need a link to your website. Best regards
    in Space between add to cart button and GooglePay or ApplePay payment Comment by Phil May 6
  • Hello, Can you explain your issue in more detail, please? Describe the steps you proceed. Thanks
    in Delete Section on Global Section Template Comment by Phil May 6
  • Hi, Please go to Betheme -> Theme options -> Blog & Portfolio -> Portfolio, and uncheck Meta checkboxes: https://forum.muffingroup.com/betheme/uploads/929/VEZ1F5OJ4R28.png Best regards
    in remove info on portfolio home page Comment by Phil May 6
  • The following option was unchecked and caused this issue: https://forum.muffingroup.com/betheme/uploads/082/OXROM6XCFX5H.png After activating this, the login box appears: https://forum.muffingroup.com/betheme/uploads/773/U4478BA8YN9W.png Please chec…
    in Help with Mobile logo alignment & size recommendations Comment by Phil May 6
  • Can you share the exact names of the subdomain and sub-subdomain? If you do not want to share them publicly here, please send this information privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#…
    in Can't register site on sub-domain Comment by Phil May 6
  • Hi @tradeart, By plain text, do you mean string-based values? Plain text is the name of a BeBuilder element, so I am not sure what you mean. Please check if you create it as described in the following video tutorial: https://support.muffingroup.com/…
    in Integration with Advanced Custom Fields Comment by Phil May 6
  • Hi, The sticky header logo is always limited to the header height. To have higher control over that, you should use the Header Builder instead: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ With it, you can customize your heade…
    in logo shifts right when menu shrinks Comment by Phil May 6
  • Please open Elementor settings, under Lightbox options, disable Image lightbox, and check if the issue persists. https://forum.muffingroup.com/betheme/uploads/059/33Z09DI1DKTZ.png Best regards
    in Lightbox link not working Comment by Phil May 6
  • Hi, You are using the header style from the Theme options and there is no option to put the menu to the center. To achieve such a layout, you should use the Header Builder. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best re…
    in Header Comment by Phil May 6
  • Hi, Sidebar Menu template and (Widget) Sidebars are different things. Here is a video about Sidebar Menu templates: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Here is a video about widget Sidebars: https://…
    in Fighting with sidebar menus Comment by Phil May 6
  • Did you purge the cache after changing your subheader image? It could be why you could not see it immediately after changing it in the post options. That is why we always recommend keeping all cache disabled on the website until you finish working o…
    in subheader image for post Comment by Phil May 6
  • Hi, Please do not share your license key publicly here, as others can see it. If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed wit…
    in unbind the theme in my old webiste Comment by Phil May 6
  • Glad I could help. Please let me know if you have any other questions or problems. Best regards
    in betheme with w3 total cache Comment by Phil May 6
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