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Phil

Phil

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Phil
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  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
    in the background blur not working Comment by Phil May 2
  • Shop products do not have a random sorting option, and they load in the order you set in Appearance -> Customize -> WooCommerce -> Product Catalog: https://forum.muffingroup.com/betheme/uploads/166/V2Q1GZOLEYD1.png Best regards
    in Load more button instead "pagination" Comment by Phil May 2
  • None of these three points worked for you? In the website source, I do not even see a slight modification indicating that you tried things I mentioned in my previous message? Are you sure that you tried everything? Best regards
    in Equal height and size Comment by Phil May 2
  • Hi, Your site has a coming soon enabled: https://forum.muffingroup.com/betheme/uploads/975/EZQVWV3FO0NK.png Can you disable it for a while, please? Thanks
    in Unable to hide border on mobile size Comment by Phil May 2
  • Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-a-simple-slider/ Best regards
    in Does the Betheme Builder have a carousel gallery? Comment by Phil May 2
  • Hi, You can create the class in Appearance -> Menus: https://forum.muffingroup.com/betheme/uploads/404/RI87BIE0O06Q.png Later, you can style this class through Betheme -> Theme options -> Custom CSS & JS -> CSS. https://forum.muffing…
    in Styling one menu item Comment by Phil May 2
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Some issues after theme update Comment by Phil May 2
  • Hi, Did you adjust the buttons' colors in Betheme -> Theme options -> Global -> Buttons? Best regards
    in to change button colors Comment by Phil May 2
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in I keep getting kicked out of the theme after saving Comment by Phil May 1
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Update Cart, go to Cart button colour issue Comment by Phil May 1
  • Hi, All of the themes on the Envato market are under the same license. Details: https://themeforest.net/licenses/standard You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme licen…
    in Can't register site on sub-domain Comment by Phil May 1
  • 1) There is no option to show the product image on the checkout page. 2) Use the following CSS code: .woocommerce-checkout-review-order-table .product-total, .woocommerce-checkout-review-order-table .order-total td{  text-align: right!important; } B…
    in Checkout issue Comment by Phil May 1
  • Please use the following CSS code: .woocommerce .column_shop_products ul.products.mfn-equal-heights li.product{  align-items: start!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS, and check if the problem pers…
    in Issue with Equal Heights for Add to Cart Button in Shop Template Comment by Phil May 1
  • Hi, There is no option to turn it to Load more. You can have either pagination or infinite load. https://forum.muffingroup.com/betheme/uploads/467/ZW21NDKRAYTH.png Best regards
    in Load more button instead "pagination" Comment by Phil May 1
  • One of your plugins is the root cause. After disabling them the lightbox works properly: https://forum.muffingroup.com/betheme/uploads/397/ZWIYKEEMOQSY.png https://forum.muffingroup.com/betheme/uploads/109/M12DL2S11WY7.png Best regards PS. Please d…
    in Lightbox link not working Comment by Phil May 1
  • We have corrected it. Please check it out now. Best regards
    in Issue with License Manager Comment by Phil May 1
  • It's 1210px width: https://forum.muffingroup.com/betheme/uploads/963/D54DRWLU6ER9.png But in theme options, you must set it to 1250px (40px more). Best regards
    in Need instructions for creating the expanding menu in demo Comment by Phil May 1
  • Hello, 1) There is no setting to make all posts equal height regardless of the content they have. As a workaround, you can use Query Loops, but they do not have filtering: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX…
    in Same height each post in grid, filter question Comment by Phil May 1
  • See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-customize-woocommerce-single-product-layout/ Maybe it will shed some light on that. Best regards
    in Single Product Page Layout Issue with Variable Products Comment by Phil May 1
  • Hi, Please go to Betheme -> System status and check if your server meet theme requirements Also please, turn off all of the plugins, refresh your cache, and check if the problem persists. If this will not help, please send us the WordPress dashbo…
    in An error occurred while processing, please check XHR in the JS console for more informations Comment by Phil May 1
  • Hello, 1, 2) Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Also, please go to Betheme -> Tools, and use CSS update option. 3) You c…
    in Some issues after theme update Comment by Phil May 1
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in about theme working Comment by Phil April 30
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Theme data is not showing in website Comment by Phil April 30
  • Product content displays only for the particular product, and the template is global for all products. If you edit the content of a product, e.g., "Product X," this content is visible only in the Product Content/Description area of this pr…
    in Single Product Page Layout Issue with Variable Products Comment by Phil April 30
  • The WordPress core is not yet fully optimized for PHP versions above 8.0, and many of its internal functions still rely on deprecated features, which is why these warnings appear. However, this is informational only and does not impact site function…
    in Successfully installed, but an error appears at the top of the front page. Comment by Phil April 30
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Update to version 28 has ruined most sites we have Comment by Phil April 30
  • What you edit here: https://forum.muffingroup.com/betheme/uploads/672/WFP5N5E0ZRAZ.png It is a product content. https://forum.muffingroup.com/betheme/uploads/662/NM5CKL1U7ESA.png It means that it will be displayed in there where you added the Produc…
    in Single Product Page Layout Issue with Variable Products Comment by Phil April 30
  • The entire section with menu is hidden for mobile view. https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ It is the Responsive Visibility option. Best regards
    in Hidden menu in smartphone cisualization Comment by Phil April 30
  • You can set both these buttons' widths to inline: https://forum.muffingroup.com/betheme/uploads/989/6IE34WSHE7SU.png Then in the wrap settings set the positioning where you want these elements to be placed: https://forum.muffingroup.com/betheme/uplo…
    in Align elements side by side Comment by Phil April 30
  • Please see the following screen recording: https://forum.muffingroup.com/betheme/uploads/438/KRGRCZ2ORV1F.zip Did you do as I showed there? Best regards
    in All settings are lost Comment by Phil April 30
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