tracym17
tracym17
About
- Username
- tracym17
- Joined
- Visits
- 378
- Last Active
- Roles
- Member
Comments
-
Hi there - We have finally moved the site to a new better server and hosting package that meets betheme requirments. However we still experience several functionality issues on the website. As per above, the REV SLIDER BACKGROUND PICTURE sometimes s…
-
Hi there - we are moving the website to a new host server, hopefully this will resolve the issue we have been having. Doing my head in with this back and forth. sorry... thanks for the support
-
Yes, I am waiting for assistance with the post 'rev slider not showing background image when signed out of admin' https://forum.muffingroup.com/betheme/discussion/comment/274513#Comment_274513
-
Hi there, yes it comes and goes....... so sometimes it shows (right after a sitewide cache purge it shows) and then after a while it stops showing, i just checked it now in a new browser https://4x4overlandsa.co.za/ https://forum.muffingroup.com/bet…
-
Hi there - I only have 2 days left of support, please could we resolve this matter today :) we are pressed against time with a website launch.
-
OK, i edited your css to -5px and it has hidden the border see below- https://forum.muffingroup.com/betheme/uploads/766/UOZ5D3XPG1FP.png
-
hi there, the border is still showing after adding css to theme options: https://forum.muffingroup.com/betheme/uploads/462/N3IY86DPY7C3.png
-
Hi there, after increasing the performance for betheme to work better, the rev slider is still not showing in browser, even after a site wide cache purge see below: https://forum.muffingroup.com/betheme/uploads/799/O6LN43QB8LIC.png
-
I fixed it on my own! ... Is the below ok: seems like I can edit betheme options now with css and other... thanks... https://forum.muffingroup.com/betheme/uploads/128/6PR2Z80XN05P.png
-
Thanks, I have responded above...
-
https://forum.muffingroup.com/betheme/uploads/965/W8RVO01RTFUW.jpeg https://forum.muffingroup.com/betheme/uploads/613/RPWK4ZU8B29M.jpeg Server manager changed the php info to above and then we lost access to the website as per picture 1... please …
-
I do seem to need help... it seems that the betheme options is no longer working... and the Rev Slider background image shows after a sitewide cache purge, but then a few minutes later, the image in Rev slider does not show again (WHEN LOGGED OUT IN…
-
Adding code adn saving https://forum.muffingroup.com/betheme/uploads/513/XI21IY67TO68.png After saving https://forum.muffingroup.com/betheme/uploads/783/263LTRCRSV2W.png
-
Hi there, when I update betheme settings -> add your css -> it will not save, I am unable to update betheme settings at all ... nothing is saving.
-
Hi, someone had on limit scrnset in betheme options - I have disabled this and the image is showing....
-
Hi there, please assist - we are having issues with this website and its an urgent GO LIVE and client cannot see all images in rev slider...
-
Hi there, I went to purge sitewide cache again and now LOGGED OUT this is showing, and it also shows the feint line (border) that should not be there... https://forum.muffingroup.com/betheme/uploads/813/CSLWCDAUZD7S.png
-
Hi there, it is only showing when signed into the admin panel... which is not how it should work :( see below: https://forum.muffingroup.com/betheme/uploads/979/YOHABHXI7RQP.png
-
Crisis!!!!!! I have resolved the issue for now - sorry, year-end burnout is so real right now!!! thanks for your help. The main header for some reason had not saved correctly so when I went through all of the default and sticky options I found the …
-
I don't see any active server cache in the Cpanel....
-
I will check the server - we did not set this up but we do have access.... the correct header and sticky should all look like this: sticky: https://forum.muffingroup.com/betheme/uploads/764/TGQSDPCK4J8R.png header: https://forum.muffingroup.com/be…
-
That is great news! It seems to trigger the maintenance issue only when multiple plugins are being updated so it takes a longer time ...1 plugin or 1 theme does not seem to trigger the .mainenance issue as per above. I will keep watching the webs…
-
Update - seems our modsecurity was too strict :( re the page post disappearing... We are not sure yet if the .maintenance issue has resolved we are waiting till its quiet to test updating plugins and themes again.
-
Hi there - 1 - The site crashes when it goes into maintenance mode (the wp-admin backend then shows a critical error on website contact webmaster etc) 2 - The website now is also losing its post content - when the client adds a new blog post and n…
-
HI, we are experiencing the maintenance mode crashing the wp-admin again.... sending you guys login info ...please help... we are not sure what is the issue at this time we have tried everything to resolve. It seems fine, then its not. Thank you.
-
Hi there, this does not resolve our issue that the website is unable to update any theme or plugin due to the .maintenance file... please would you urgently assist us it is specifically a theme issue and I am hoping you can help us. The client is lo…
-
Hi there, the dev used https://xneelo.co.za/help-centre/website/migrate-your-wordpress-website-using-duplicator/ to migrate the website... if that helps? We need to resolve this quite fast as the website keeps crashing each update it makes and we n…
-
Hi there, my dev says he tried to use all in one migration plugin but it failed, there were a bunch of error messages that came through and it was not possible to use. (But does not have those error messages saved anywhere.) He used another plug…
-
HI thanks that worked.
-
Done! I gave links to the test page and the test pop up so we don't interfere with the 2 x real pop ups on the home page.