tracym17
tracym17
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Comments
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Hi there - thank you for your support, it is kind of good to know its not betheme specific - funny though we have betheme on several websites with the google plugins and no error messages.... I wonder what all could be the problem.... I have not yet…
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Hi there - we had issues with 2 of the Google plugins - Site kit and google for woocommerce that were causing the builder or theme options to not show.... but we need the theme to be compatible with the google site kit and google for woocommerce plu…
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Hi there - this has been resolved for now...
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Hi there - sorry yes you are on my list of things to do on Thursday 16 April - have been busy with a product launch.... sorry, I am coming I promise 😛
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Hi there - thank you, I do appreciate the support. Do you need both wordpress admin access and FTP access? Or can it just be the wordpress admin access?
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Hi there - but we have used these same plugins with Betheme for many many many years with no issue at all. The reason we stick with Betheme is due to its great support, app, and compatibility with plugins.... why not give your customers what they…
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Hi there - we have isolated the problem, strangely it is 2 plugins owned by Google - Google Site Kit and Google for Woocommerce that are causing problems with Betheme..... we have these plugins on all our websites with no issue, including websites…
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But we have been using the same plugins for years and years with no problem.............. with Betheme. I always choose Betheme due to its stability and compatibility with many types of plugins. Please investigate, it happened only after a Bethem…
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We did deactivate plugins and it crashed the website........
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We do not use a child theme... we updated the betheme version and then the Google site kit plugin crashed the site after an update... will disable plugins to see whats happening...
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Hi there - you may ignore this licence code was not in my inventory, however, the licence code being deleted from the website itself is still a mystery and a concern as nobody did this on our side... Do you know what happened?
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It seems that when we reduced the PHP version back down to 2.8.2 the website continued to work normally. Would this not be something going wrong within the latest updated Betheme?
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Hi there - the problem did occur even after we purged all cache and checked while logged in admin, and also logged out in new browser etc... It seems like the buggy cache STICKS as the final edit ..... it is weird.
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UPDATE: Hi there - I recreated the header in a new template and its working fine.... weird.
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Hi there, we just deactivated all plugins and purged cache and deleted history in browser, viewed in new browser not signed into admin panel and nothing changed the header issue...
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Thank you... I believe I did try a negative margin, there has been something wrong with this website while we were working on the server 406 errors (ModSec) - work I saved or removed then saved, was not showing as it should on my device.... as I was…
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Hi there - I did check this and it was not like that when I checked.... so not sure if there is something happening with the cache while logged in???????? I definitely checked this option a few times to make sure. Also my saved versions for these …
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Hi there, will send logins now. Thank you.
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Hi there - Thank you. The gap is showing when signed into Admin panel... when signed out of admin in a new browser, the gap appears when I click and drag the screen wider or narrower then it shows.... the gap does not show upon landing on the page …
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dont you use css to add to remove this gap its showing all over.. see below line at top and bottom of section ... mfn.shape-divider top and bottom or svg ? https://forum.muffingroup.com/betheme/uploads/596/NBXO5YGLZEVI.png https://forum.muffingroup.…
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Hi there - the website sadly is in maintenance - I could give you login access to view... the url https://studiocha.co.za/
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Thank you. I will revert if needed, as I feel it might be the new server environment with too strict ModSec settings..... if this does not fix it I will contact you again here :)
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HI there - I managed to created my own marquee with custom code, we have just moved over websites to a new server environment and it might be the new server settings causing the 406 via modsec - I will revert if it does not get fixed in a couple of …
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Hi there, The Events Calendar is the creator of the events tickets plus and calendar pro plugins :) it works VERY WELL with Betheme... we have had several smooth and successful events using Betheme and these paid plugin versions of The Events Calen…
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I have contacted the plugin author also and await feedback. The plugin is the suggested Events Tickets Plus / Events Tickets Pro as per Betheme's suggestion.
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Thank you. Weirdly, the UI is not the same on page bebuilder... which is what is causing the confusion here.
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I am just wondering, the sticky menu that was there yesterday, just needed a logo added to it yes? So, when I edited the STICKY MENU FOR TABLET - this then removed all of my sticky menus for Desktop and Laptop ...... But Why? I lost hours of my lif…
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Hi, i went to edit as per above suggestion and it broke the whole sticky again. I just edited the TABLET sticky and then this happened :( See screenshot below... PLEASE NOTE I HAVE EDITED the header template from this point, as my site is live! Ho…
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Hi there - That is because I spent several hours trying to fix what was live on my website... and I managed to get it to look like that for the default header.... but in my previous post regarding the inherit layout for sticky - that was a different…
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Hi there - thank you. But when I first made this template header and chose inherit from default - the entire default header was present in sticky. It looked really nice. And then it kept breaking as per my previous post here. What is the differen…