visionsys
visionsys
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License key verification
We do not store any license keys, it is for verification purpose only if support expired
Where can I find my purchase code?Comments
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Is it possible to let me know how to investigate the problem on my behalf? I can also give you access to my computer via Team Viewer if we get in a live chat/online meeting room.
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We are currently using the latest update on all tested machines. https://forum.muffingroup.com/betheme/uploads/018/4GC4BM6MYAJ0.png I don't think thats the case.
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Hello, The problem is not appearing on Firefox on my computer but on Chrome it is still active no matter if I disable all the extensions. Also, I tried on multiple computers - on some of them the header is working fine with Chrome, but on the other …
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Hello, Any updates on the compatibility with WPML?
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Hello, I've sent login information through the form. Please let me know when you check the problem.
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https://forum.muffingroup.com/betheme/uploads/309/QNN9K6D2FJOI.zip Hello, I have removed the Store Notice Message but the blinking problem remains for the sticky header. Please check the attached video, explaining the problem. Please don't tell me …
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It doesn't fix the sticky header and it hides the action bar under the message. This is not a working fix and probably CSS can't fix it because it has to work with the "if" logic. The margin should be 0 only when the user clicks "Dism…
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Hello, All of the problems are disappearing when I remove the Store Notice widget (Appearance-WooCommerce-Store Notice) I want to keep the option active, please let me know of a fix to have both functionalities working. The white bar should disappea…
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Is it possible to achieve the same effect of the current header button in the basic headers from BeTheme? To give you a little more context, the button is doing the following:1. On desktop you can mouse-over it and see a list of text+links that you …
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Is it possible to give me an estimate timeframe? (In weeks; months; years) Ending your actual target is very abstract to me.
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Hello Pablo, Any information regarding this thread? A month and a half have passed and most of the improvements to BeTheme are new templates. I get the point that you guys need more templates to get new clients, but why not fix issues with your curr…
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Hello Pablo, Can you explain a little bit more what do you mean about forge regeneration? I'm not familliar with it. Where can I find it?
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Hello Pablo, I have received a very descriptive answer from the WPML support regarding this issue. Please check the latest answer from Raja Mohammed in this thread - https://wpml.org/forums/topic/translating-tricky-fields/page/2/#post-6961513 Can th…
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It appears by default when the website is loaded and is bugged on every single page. Most of the browsers that I've used to test it are Chrome. The only different ones are for the:Samsung Galaxy Note 10 - Samsung InternetiPhone X - SafariAll other d…
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Probably I didn't explain it right. Excuse me about that. Please check the provided screenshot - https://prnt.sc/trnhvt The menu button is leaving the viewport when we add the CSS that centers the logo. (You can find the CSS a little bit higher in t…
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The code doesn't change anything about the menu on smartphone. It is still bugged on multiple mobile devices:- Samsung Galaxy S10- Samsung Glaxyy S9- iPhone X- Samsung Galaxy Note 10- Samsung Galaxy J5 2017And probably more.
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Hello, You can check the text on the bottom of this page - https://heraclinics.com/blog/uncategorized/website-na-medicinski-centar-hera/
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The layout for the blog is ok now, I've removed the info and square buttons and added the image from the builder The problem with the menu navigation button on mobile is still existent after removing the bracket. I've deleted the cache from the webs…
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Hello, 2) I'm not exactly sure how it got bugged. It was fine the first day after deploying the CSS, but on the next day it was bugged as in the screenshot. When I remove the code - the menu button goes down to normal, but when I use the code it goe…
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2) I added the code once again and the bug is appearing again. The browser I use on my mobile phone is Google Chrome - the device is Samsung Galaxy S10 Will leave the code running so you can check it out. Please check multiple pages as it doesn't ru…
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2) This CSS is centering the logo, but moving the menu button out of the screen. I tried removing the code but the centering and the new problem remains. Tried adding the menu button again but it's still out of the viewport. Please let me know how t…
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2) The logo is aligned in the center in the admin panel - https://prnt.sc/tl69au but it is not centering the logo in the website. One more thing: 3) The menu pages on the bottom are unclickable. When you try to click them the phone navigation button…
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1) Alright, will leave it as it is for now. 2) This menu is not active for me, since we are using the BeTheme Header Builder plugin. The bug is appearing exclusively on mobile. On desktop the logo is arranged to the left, but on mobile it should be …
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1) I'm pretty sure it can be done with css order (https://developer.mozilla.org/en-US/docs/Web/CSS/order) but I'm not sure on which element to set it and what is the main container so I can set display: flex; to it. 2) Can you please provide me with…
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Thank you for the solution! Everything is perfect! I have a couple more bugs that we need to fix: 1. Can the blogpost layout be different? I want the Published by, tags, categories and all posts elements to be under the post. 1st should be the imag…
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Thank you Pablo, I will contact them as soon as possible. Hopefully there will be no problems, but if some occur I will make sure to contact you for further assistation.
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Update: The Theme Update is pending once again. I'm scared to perform the update now. Please check the screenshot and tell me if there are any potential errors that can happen once again. https://snipboard.io/zMGrkS.jpg
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Hello Pablo, Thank you for the quick response. I've returned a back-up from yesterday and everything with the website seems to be good for now. Best Regards.