DebsWebs
DebsWebs
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License key verification
We do not store any license keys, it is for verification purpose only if support expired
Where can I find my purchase code?Comments
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OK. Thank you.
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Update! I figured out that I had registered the theme when I created the site in a sandbox account. I never deregistered and then reregistered when I moved the site to it's actual, live url. So I deregistered the theme on the BeTheme Licenses page …
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Thanks for the help. I am trying to deregister my theme, but I get this message: "Referer domain is different than registered domain. Please contact us using contact form on our Themeforest profile page:" Why is that happening and what …
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Just a quick update. After leaving the site over night, I came back this morning and tried the image gallery again and it worked perfectly. This is after 2 hours of doing everything I could think of yesterday including clearing the cache, closing th…
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I am getting the same error on several of my sites that use BeTheme.
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Thank you so much! That worked.
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I haven't modified any files except for the functions.php and the 404.php. I don't see the lines of code you are referring to in the functions.php file. In the 404.php this is the code that I have. I don't see any instances of the 'mfn_opts_show()…
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Thanks for the update. Is the code above supposed to be in the functions.php file? I am not finding anything that looks like that in my functions.php file for my child theme or in the main Betheme functions file. Please let me know where I need to l…
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Yes!!! That was the problem. Now, how do I fix it?
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Hi Pablo, My server is using php version 7.1. WordPress and the BeTheme are both up-to-date. I have disabled all plugins and cleared the cache and the problem persists. Any other thoughts?It was working when I first set the 404 page up, but then a…
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OK. Thanks. I appreciate the help.
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Hi Pablo, I have duplicated BeTheme sites many times (all of them with Revolution Slider) and I have never had an issue with the process until now. I have made several pretty major edits to the site since duplicating it, so I'm really not sure I wan…
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OK. Thanks. I'll contact WooCommerce.
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Can you tell me which file needs to be edited? I have also tried adding a plugin that allows me to change the order of the products and it does change it for the products on the category pages, but not in the previous/next buttons.
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I just got the same error.
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OK. Thank you!!
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Thank you so much for the fabulous support! That solved the problem. I am embarrassed that I didn't think of checking that when I was troubleshooting... I have another general question about responsive layout. I have added padding to each of the se…
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I have cleared my cache in Safari on my iphone, and ipad and the double logo still remains. It is only in the sticky menu. On my phone it loads the logo twice vertically and on my iPad the two logos are next to each other horizonatally. Here are l…
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Thank you, that's pretty much what I thought, but just wanted to confirm.
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OK. Thanks. I was afraid that would be the answer... Debbie
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Thank you, I got my image to show up but I think I may need to use a different image than the one I was planning to use. It only shows the top portion of the image until I decrease the screen width, then the rest of the image shows. I'll continue t…
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Thanks for getting back to me. Minimalist header is turned off in the main settings. The slider is turned off, and the background image is set on the individual page....no image shows up. Like I said I've done this for other clients and it has worke…
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OK. Thank you for the update on the 0 value. There's no work around to that? Here is a link to my website: http://www.gottabeewriting.com/gottabeewritingsandbox2/. I'd like for the image to be in the header, like a slider would be on all of the pag…
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Thank you so much! Everything is perfect now!Awesome theme and the customer support is just as good.
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PERFECT!!! Thank you. I have one more question. I'm using the one-page format and my custom Ids for each section are landing the viewer about 60-100px into the section instead of right at the top of the section. I think it has something to do with …