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Phil

Phil

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Phil
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  • Products by standard does not have this module: https://forum.muffingroup.com/betheme/uploads/145/QZDEOO2XQ35X.png And I do not know how you created it. Anyway, it seems to be some WP Editor module, not the Betheme one. Unfortunately, I have no know…
    in Edit text Comment by Phil April 18
  • Hi, You can find all discussions you created by clicking on the user avatar -> View Profile -> Discussions: https://forum.muffingroup.com/betheme/uploads/404/YYS83FJK9VJS.png https://forum.muffingroup.com/betheme/uploads/752/WVPVR0S2AOL0.png B…
    in Better System for tracking discussions you create Comment by Phil April 18
  • 1) Sorry but I quite do not understand. Do you mean that you want to move it a bit from the side? If yes, you can add some right margin to it: https://forum.muffingroup.com/betheme/uploads/187/ZQCH7NCX31QI.png 2) We are working on it now. 3) You can…
    in Help with Mobile logo alignment & size recommendations Comment by Phil April 18
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks
    in BeBuilder not working Comment by Phil April 18
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks
    in Broken BeBuilder Comment by Phil April 18
  • Hi, No, the older version of Export/Import will not work for the most current one. The same version should be installed on both the content you export and the domain you want to import, or the Betheme version you export from should be at least 26.6.…
    in Import does not apply Comment by Phil April 18
  • Then, if everything should be global, including text within it you can use global sections/wraps to which I sent a video tutorial in my second message: https://forum.muffingroup.com/betheme/discussion/comment/268081#Comment_268081 https://support.mu…
    in How to add Wordpress Patterns Comment by Phil April 18
  • Hi, Please temporarily switch to some other theme like Twenty Twenty-Five, and check if the same thing happens. When you do that, let me know about the results. Best regards
    in Orders come through but stuck on processing Comment by Phil April 18
  • I disabled them in bulk. To find the culprit, turn them off one by one. Best regards
    in Single product template error Comment by Phil April 18
  • You had a Betheme version installed without one fix. We updated theme on your website, updated CSS again, and it work properly now. Please check it out. Best regards
    in BeBuilder problem with design after BeBuilder Database update Comment by Phil April 18
  • I received your private message tested it and again bookmarks works correctly: https://forum.muffingroup.com/betheme/uploads/910/W3J71T9YBD84.png https://forum.muffingroup.com/betheme/uploads/991/XUA4YGBMO4ML.png https://forum.muffingroup.com/bethem…
    in Can no longer bookmark discussions Comment by Phil April 18
  • You can import two demos on your website, but the pages and some stuff will be mixed. If you want to test it, I suggest creating a staging domain where you will see how it behaves after importing the second demo. https://support.muffingroup.com/how-…
    in Filters Comment by Phil April 18
  • Hi, All of the themes on the Envato market are under the same license, details: https://themeforest.net/licenses/standard You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme licen…
    in Can I use my licence for same English copy Comment by Phil April 18
  • In the Portfolio single project slug you put %category% which was the culprit: https://forum.muffingroup.com/betheme/uploads/613/OJVQ4OI7V6IN.png I changed it to the default "portfolio-item", and your website works correctly again. Best r…
    in 404 on pages and articles Comment by Phil April 18
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in BeBuilder gets stuck on the "Loading builder..." screen Comment by Phil April 18
  • Hi, I have not received your private message yet. However, I passed what you wrote here to the dev team, and we will implement this fix in future updates. Best regards
    in Google Analytics problem with added_to_cart event trigger Comment by Phil April 18
  • One of your plugins is the root cause. I disabled the plugins we do not support, and the preview works properly: https://forum.muffingroup.com/betheme/uploads/792/YHKPLV2BJHHU.png Best regards
    in Single product template error Comment by Phil April 17
  • We have corrected it on your website. Please check it out. A fix for that will also be included in the upcoming update. Best regards
    in pop up Comment by Phil April 17
  • Done. Please check it out. Best regards
    in Single page import Comment by Phil April 17
  • Anyway, if you decide that you need help with the custom CSS, please let me know and I will gladly assist you. Best regards
    in Number of columns Comment by Phil April 17
  • Glad to see that you handled it. Can I help you with anything else? Best regards
    in Suddenly i've encouter cracked images in my site www.lalogo.ae Comment by Phil April 17
  • Hi, Edit your products, and set up Sale prices: https://forum.muffingroup.com/betheme/uploads/358/4D4L1VRRA3SL.png Best regards
    in promotion Comment by Phil April 17
  • Hi, It is because the padding set in the Subheader. https://forum.muffingroup.com/betheme/uploads/368/U0GUR83TNDX0.png Go to Betheme -> Theme options -> Responsive -> Header, and adjust the Subheader padding: https://forum.muffingroup.com/b…
    in Subheader Comment by Phil April 17
  • 1) The px should be used when you are sure that you want to have the same size no matter the browser width. Mobile view starts below 767px width, so it is better to use % so it will automatically adjust to the device. If all elements fit in 20% with…
    in Help with Mobile logo alignment & size recommendations Comment by Phil April 17
  • Hi, Please ensure that you do not have them disabled in Betheme -> Theme options -> Global -> Advanced: https://forum.muffingroup.com/betheme/uploads/705/67CUECL73FVT.png Best regards
    in pre-built websites Comment by Phil April 17
  • Hi, Sorry, but I do not know what you refer to. Please explain it in more detail. It would also help if you attach screenshots showing that. Thanks
    in Search Console Problem Comment by Phil April 17
  • I can see that you do not have Betheme registered. Please register it first so we can check it out. Thanks
    in 404 on pages and articles Comment by Phil April 17
  • 1) You set a custom height to the Column Text element, which pushes buttons below it to the part with the slider: https://forum.muffingroup.com/betheme/uploads/995/8EASUZ24XCHC.png Switch height to Default, and the display will be correct: https://f…
    in BeBuilder problem with design after BeBuilder Database update Comment by Phil April 17
  • According to the consent mode guidelines, only the first four are required. https://support.google.com/tagmanager/answer/14218557 https://storage.googleapis.com/support-kms-prod/FZKyvTL9yTmaSCdNr1e67VCeeNP4RtYqavwk https://developers.google.com/tag-…
    in Consent Mode and Deny option Comment by Phil April 17
  • Hi, You need to edit sticky header. See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-activate-sticky-header/ Best regards
    in Cannot change responsive logo Comment by Phil April 17
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