Support Center Visit Demo License manager Get Betheme
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,822
Last Active
Roles
Moderator

Comments

  • Is the @C7AB your account too? If yes, please, do not create duplicate discussions. I will not continue on this topic: https://forum.muffingroup.com/betheme/discussion/63630/cant-install-pre-built-missing-invalid-wxr-version-number#latest Thanks
    in Can't install pre-built - missing/invalid WXR version number Comment by Phil May 2022
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
    in A top bar on mobile Comment by Phil May 2022
  • Hi, Sorry, but I quite do not understand. Can you explain in more detail what you want to achieve, please? Thanks
    in LINK TO GALLERY Comment by Phil May 2022
  • Does it happen with only this demo or all of them? Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be t…
    in Can't install pre-built - missing/invalid WXR version number Comment by Phil May 2022
  • We read the suggestions and consider including them especially when some of them appear more often than others. However, not all of the suggestions get the approval of the team or are possible to add to our theme. Best regards
    in Problem Hover Color Block Stretch Element Comment by Phil May 2022
  • Sorry, I forgot to ask about the FTP access. Can you send it like previously through the contact form, with the link to this forum discussion, please? Thanks
    in Not able to edit content in prebuild themes Comment by Phil May 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Changes to "home" show only in my own browser Comment by Phil May 2022
  • Hello, Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Thanks
    in Registration limit exceeded Comment by Phil May 2022
  • Hi, Is there any error message when you try to edit with the builder? If yes, please, attach a screenshot showing them. Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, s…
    in None of the page builders are working Comment by Phil May 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Slider only appear when I scroll Comment by Phil May 2022
  • 1) You need to assign your posts to categories and create a sidebar for the blog page. https://forum.muffingroup.com/betheme/uploads/265/ITSDGX6COH75.png https://forum.muffingroup.com/betheme/uploads/233/OD8UH0XSAZGS.png https://support.muffingroup.…
    in 2 problems in my website Comment by Phil May 2022
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
    in Live Bebuilder cannot work properly on archive templates Comment by Phil May 2022
  • Hi, 1) There is no option to add a Slider globally for all posts. You need to manually assign them when in the posts edit. https://forum.muffingroup.com/betheme/uploads/286/B8EIMLY9ROUX.png 2) Please check the following video tutorial: https://suppo…
    in Questions about slides, sidebar and sharing. Comment by Phil May 2022
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Update problem Comment by Phil May 2022
  • To achieve that, you can use the Mega Menu option. Please, check the following links where you will find how to set it: https://support.muffingroup.com/documentation/mega-menu/ https://support.muffingroup.com/video-tutorials/how-to-use-mega-menu/ Th…
    in 2 level menu? Comment by Phil May 2022
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in trouble updating the plugins Comment by Phil May 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in My logo is sometimes blurry Comment by Phil May 2022
  • Hi, The logo is placed in the Widgets area. Please, see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-manage-footer-widgets/ There you will find out how to manage that. Thanks
    in Change logo in footer Comment by Phil May 2022
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
    in Padding not working Comment by Phil May 2022
  • You need to change the Be Shop Attributes widget to Filter Products by Attribute, choose the attribute, and change the Display type to Dropdown. https://forum.muffingroup.com/betheme/uploads/860/Z298E107SN3W.png Thanks
    in Woocommerce brand Problem Comment by Phil May 2022
  • Hi, Please, go to Betheme -> Theme options -> Menu & Action Bar -> Action Bar, and check the option Show above the header. https://forum.muffingroup.com/betheme/uploads/565/TF3QHO5BDQSW.png After that go to Theme options -> Social, a…
    in social icon in header Comment by Phil May 2022
  • Thanks for the suggestion. Can you post it on the suggestions discussion too, please? https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
    in Problem Hover Color Block Stretch Element Comment by Phil May 2022
  • Please, edit the Blog element, in the Advanced -> Spacing set the margin to zero, and check if this space still appears. https://forum.muffingroup.com/betheme/uploads/715/WT7H4JATATJU.png Thanks
    in mfn-column-gap-left padding/margin Comment by Phil May 2022
  • I have received your message. In your Site Health, I noticed that you have a low max input time value. https://forum.muffingroup.com/betheme/uploads/572/4D7IBF3KQ4XW.png Please, contact your hosting provider, and ask to increase it to 180, and see i…
    in Live Site: Home Page will not allow any new edits, other pages are editable Comment by Phil May 2022
  • We do not support custom scripts, but I can suggest you put the script in Betheme -> Theme options -> SEO, in the Google Analytics field, and the <a> tag in the Column text element in the builder. https://forum.muffingroup.com/betheme/up…
    in Lightbox for form not working Comment by Phil May 2022
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Muffin Builder Not Updating Page Content Comment by Phil May 2022
  • I noticed that you do not have the newest version of Betheme. Please, update it, and check if the problem persists. If this will not help, please, let me know. Thanks
    in Problem with adding extra markers in the advanced map Comment by Phil May 2022
  • Hi, Can I test downloading this pre-built website? It means that the current content on your website will be erased, and I do not want to do it without your acceptance. Best regards
    in Error default Ecommerce Comment by Phil May 2022
  • I have activated the Twenty Twenty theme to check if the issue lies on the Betheme side. As you can see on the screenshot below with the default theme, this product is also visible on the product list. https://forum.muffingroup.com/betheme/uploads/2…
    in Cant Hide products without stock Comment by Phil May 2022
  • Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. @media only screen and (max-width: 767px){    #Intro{       display: none;    } } Thanks
    in Removing Intro Header from Mobile View Comment by Phil May 2022
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.