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Phil

Phil

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Phil
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  • Hi, You can update the bundled plugin from Betheme -> install plugins. If the newest version is not available yet, please wait for it. The plugins you buy with the theme are not premium plugins. If you want instant updates, you have to purchase t…
    in cannot update Comment by Phil March 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Broken Menu Arrow after update Comment by Phil March 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in BeCoach Header Comment by Phil March 2022
  • Hi, This widget is called Product Categories List. https://forum.muffingroup.com/betheme/uploads/581/N8XCW6ALNA3D.png You can read more about the sidebar for Shop pages under the following link: https://support.muffingroup.com/documentation/woocomme…
    in Can't find the Product categories sidebar widget Comment by Phil March 2022
  • Hi, This could probably be achieved by writing a custom CSS code and placing it in Betheme -> Theme options -> Custom CSS & JS -> CSS. If you send a link to your website, I can check that. Thanks
    in Woo - Product Images Thumbnails Comment by Phil March 2022
  • I am glad that I could help. It is good to hear that you like our theme, we appreciate that. ? Best regards
    in SIngle product image is not showing Comment by Phil March 2022
  • Hi, That is great you found a solution. Please, let me know if I can help with anything else. Thanks
    in Different color for "Add to cart" button. Comment by Phil March 2022
  • When you open the slider, the desktop view is chosen by default. Drag and drop the layers to the right, or use the Size & Poz option from the right panel. https://forum.muffingroup.com/betheme/uploads/858/HN9BBT1JA2JC.png Thanks
    in want fix slider look when mobile rotated Comment by Phil March 2022
  • Hi, Please, go to Betheme -> Theme options -> Global ->Advanced, and check if you do not have Templates disabled. https://forum.muffingroup.com/betheme/uploads/715/BFC5L8D1T3L6.png Thanks
    in woo builder - build your own layout - invalid content type Comment by Phil March 2022
  • Please, edit this page in the BeBuilder, open the tablet view, and there you will be able to customize this display. https://forum.muffingroup.com/betheme/uploads/775/39HQCOWRKPNC.png Thanks
    in Same website content rendered differently with versions 22.0.3 and 26.0.2 Comment by Phil March 2022
  • Hi, Did you handle your issue? I have checked your website on Chrome, and it looks like it is on Safari. https://forum.muffingroup.com/betheme/uploads/620/P3MD5M37ULIC.png Thanks
    in Different views between Safari and Chrome Comment by Phil March 2022
  • You have a low max input time and vars set on your server. https://forum.muffingroup.com/betheme/uploads/058/XDK16B8RS57C.png Please, contact your hosting provider to increase them: max input time to at least 180 max input vars to at least 5000 Than…
    in Unable to upload and save a background image on my site using BeBuilder Comment by Phil March 2022
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in slider revolution Comment by Phil March 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in unsolicited pages scroll-up at each click on the page content Comment by Phil March 2022
  • No problem. Good to hear that you manage to fix this problem. Thanks
    in different display between languages Comment by Phil March 2022
  • Please, go to Betheme -> Theme options -> Global -> Buttons, and modify the Highlighted button. https://forum.muffingroup.com/betheme/uploads/750/TJBWF5FMFGRM.png If you do not see this, please, enable the Custom style. https://forum.muffin…
    in Issue on alignment Comment by Phil March 2022
  • Hi, Thanks for reporting. I have passed it to the dev team, and we will take a closer look at it. If the code you wrote is working for you, you can leave it until the update fixing it is out. Thanks
    in Color swatches issue Comment by Phil March 2022
  • The issue lies on the side of our theme. I have passed it to the dev team and it should be fixed until the next update. At the moment as a workaround, when you open the translated page, open the edit of it, and update it. https://forum.muffingroup.c…
    in WPML – Disappeared page elements after using Translation Management of WPML Comment by Phil March 2022
  • I have activated the Twenty Nineteen theme on your website, but the Apple Pay button did not appear with it either. Did you set up Apple Pay for your Stripe account? https://support.stripe.com/questions/enable-apple-pay-on-your-stripe-account Best …
    in Stripe Express Payment breaks layout on checkout Comment by Phil March 2022
  • Hi, The ID was moved to Advanced -> Custom. https://forum.muffingroup.com/betheme/uploads/099/GWOORXF61S7O.png Thanks
    in I can no longer enter a Section ID under Section Comment by Phil March 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Image load problem Comment by Phil March 2022
  • You can move the whole content to the right on the slider for desktop display, so it will not be overlapped by the menu. Thanks
    in want fix slider look when mobile rotated Comment by Phil March 2022
  • I have added an Accordion to your home page, and everything went without any issues. https://forum.muffingroup.com/betheme/uploads/710/2UK6GCQ9P4VW.png https://forum.muffingroup.com/betheme/uploads/448/BHV2HEKNVY88.png Are there any steps to reprodu…
    in Home page unable to save changes when I add accordion Comment by Phil March 2022
  • Anyway did you follow the steps from my previous message? If not, please, do that. If yes, and still got this message please send us WordPress dashboard access and license key privately thru the contact form, which is on the right side at http://the…
    in Error when updating the theme Comment by Phil March 2022
  • Hi, If this license belongs to you, you can use the API tool. http://api.muffingroup.com/licenses/ It does not matter what purchase code you put there because it will show all licenses that belong to you and to which website they are assigned. Best…
    in Find license Comment by Phil March 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in WPML – Disappeared page elements after using Translation Management of WPML Comment by Phil March 2022
  • Sorry, I forgot to ask to send FTP access as well. Please, send it just like you have sent dashboard access. Thanks
    in WordPress Critical Error Template Update Comment by Phil March 2022
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Error when updating the theme Comment by Phil March 2022
  • Hi, I can see that your logo is in the center. Did you handle it? Or do you mean the sticky logo? Best regards
    in Logo on Home Page Comment by Phil March 2022
  • Good to hear that. When your PHP will be updated, please, inform me about the results. Thanks
    in Pages can not be edited in BeTheme Comment by Phil March 2022
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