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Phil

Phil

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Phil
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  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Shop filter looking bad on the mobile device Comment by Phil June 30
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in menu space Comment by Phil June 30
  • Hi, Fancy Heading elements accept only some HTML tags. Instead of the <sub> tag, use span, with the following CSS code: .fancy_heading .title span{  font-size: 0.6em;  position: relative;  bottom: -6px; } Best regards
    in Fancy Header element does not support HTML tags? Comment by Phil June 30
  • I have updated Betheme on your website to the newest version, and it seems to work properly. https://forum.muffingroup.com/betheme/uploads/232/QONK1QT90Q3Y.png Please check it out now. Best regards
    in Problem after Theme-Update from Version: 1.6.1.1 to Version: 28.4.4 with BeBuilder Comment by Phil June 29
  • Hi, Please go to Betheme -> Theme options -> Performance, and ensure that you do not have Font Awesome disabled: https://forum.muffingroup.com/betheme/uploads/022/Y74YGKDWDFZ8.png Best regards
    in Icons not showing on frontend Comment by Phil June 29
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent theme and recheck it. Thanks
    in Shop filter looking bad on the mobile device Comment by Phil June 29
  • While 512 MB is indeed our standard recommended value, larger and more complex websites with a high number of active plugins—which is exactly the case with your setup—often require a significantly higher memory limit to run smoothly. Plugins like WP…
    in problem with polylang and betheme Comment by Phil June 29
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link to thi…
    in One page has a different footer Comment by Phil June 29
  • The "On click" trigger is to display popups only after clicking on a particular button on your page. If you want to display the popup on start, you must change the display trigger to "On start". https://forum.muffingroup.com/beth…
    in POP UP display on WooCommerce catgory Comment by Phil June 29
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in One page has a different footer Comment by Phil June 27
  • Hi @jcha33, So everything is fine now? Can I help with anything else? Best regards
    in Mailchimp embedded form not displaying correctly Comment by Phil June 27
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Problems. Comment by Phil June 27
  • Hi, What you are referring to is the action button. Please see the following article about it: https://support.muffingroup.com/faq/how-to-remove-buy-now-button/ Thanks
    in Hide BUY NOW default button Comment by Phil June 26
  • Hi, 1) Because of the Blog Slider element construction, it is not possible to achieve such a layout. But you can recreate it with the Query Loop: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf 2) Icons do not…
    in Equal height blog slider items and a little cosmetic modification of navigation arrows Comment by Phil June 26
  • The excerpt dynamic data does not work, because this field is empty in your posts: https://forum.muffingroup.com/betheme/uploads/220/L6FDT8NYQVJW.png I have added a test text in the excerpt field, and it works: https://forum.muffingroup.com/betheme/…
    in Loopbuilder adding column text with dynamic data? Comment by Phil June 26
  • We have corrected it on your website, and the limit is available: https://forum.muffingroup.com/betheme/uploads/431/XOD2M4K9AJMX.png It will also be added in the upcoming update. Best regards
    in ajax filter blog categories / remove see more Comment by Phil June 26
  • For some reason, credentials still do not work: https://forum.muffingroup.com/betheme/uploads/713/VQOHSWDK2YJA.png Do they work for you? Best regards
    in Loopbuilder adding column text with dynamic data? Comment by Phil June 26
  • I am glad we could help. If you have any other questions or problems, feel free to ask. Best regards
    in Theme Update Issues Comment by Phil June 26
  • Hi, Can you explain in more detail what you mean by "being removed", please? It would help if you attached an example of a subdomain. Thanks
    in BETHEME LICENCE USED ON SUB DOMAINS Comment by Phil June 26
  • Sure thing. Then I am waiting for an update from you. Best regards
    in Category images with ACF Comment by Phil June 26
  • Yes, there are options for that. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ Best regards
    in Change header spacing in Be Builder Comment by Phil June 26
  • You did not attach login credentials, and the ones I have from your previous private messages do not work. Could you please resend them, please? Thanks
    in Loopbuilder adding column text with dynamic data? Comment by Phil June 26
  • Hi, I think that you refer to sticky arrows. They can be disabled in Betheme -> Theme options -> Global -> Navigation & Share: https://forum.muffingroup.com/betheme/uploads/617/X1PIG6WNX2YQ.png Best regards
    in Disable/hide Post and Portfolio navigation Comment by Phil June 26
  • In the WPML settings, you had this option changed: https://forum.muffingroup.com/betheme/uploads/558/6CRATG6AGE5U.png It should be like this: https://forum.muffingroup.com/betheme/uploads/997/GLBZ8GR8X1O1.png We have corrected this for you. Best re…
    in "Sidemenu" template translation problem with WPML Comment by Phil June 26
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Errors after demo import Comment by Phil June 26
  • For some reason, these templates were in the Pages tab, and not in the dedicated tabs, such as Header or Footer. We have reassigned them: https://forum.muffingroup.com/betheme/uploads/468/E1395NWD19KI.png https://forum.muffingroup.com/betheme/upload…
    in "Sidemenu" template translation problem with WPML Comment by Phil June 25
  • I received your private message, but you did not attach FTP access. Please send another message with all the complete information. Thanks
    in ajax filter blog categories / remove see more Comment by Phil June 25
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be. Notice! Please attach a link to this forum d…
    in Loopbuilder adding column text with dynamic data? Comment by Phil June 25
  • There is no setting to change the height. Best regards
    in Error in the Shopping Cart Template Comment by Phil June 25
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in ajax filter blog categories / remove see more Comment by Phil June 25
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