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Phil

Phil

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Phil
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  • Hi, Have you applied the recommended performance settings from Betheme -> Performance? https://forum.muffingroup.com/betheme/uploads/102/42RMGDSDH69T.png Animations also have an impact on the score, so you might want to disable them as well: http…
    in Mobile PageSpeed Optimization – High Duration for 1st Party HTML Comment by Phil July 29
  • We have corrected it on the website you sent access to. It will also be corrected in the upcoming update. Best regards
    in Client logo columns Comment by Phil July 29
  • Please write about the IP address shared in a private message, and the person who manages the mailbox will share it with you. Thanks
    in Category images with ACF Comment by Phil July 29
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
    in deregister non existing website Comment by Phil July 29
  • Hi, There is no option to do that, as this breakpoint is hard-coded in the theme files. Best regards
    in How to globally change the 1440px Laptop breakpoint in BeBuilder / Betheme? Comment by Phil July 29
  • Hi, The root cause is these green images. They are too small and break the Masonry feature: https://forum.muffingroup.com/betheme/uploads/309/NMASVNBQPPX5.png When you replace them with a bigger version (higher resolution than the one set in the The…
    in Portfolio - Masonry Hover Comment by Phil July 28
  • Hi, The easiest and fastest way is to change the post style to "Builder". Edit the Post, and in the Page options set this style: https://forum.muffingroup.com/betheme/uploads/553/FLHUR1G88LP3.png Best regards
    in How to remove comments and preview image on articles. Comment by Phil July 28
  • I received your private message, but the link you sent does not work: https://forum.muffingroup.com/betheme/uploads/872/QLSBK8EF05LB.png Do not you have any regional limitations set? We are located in Poland. Also, you did not attach FTP access in y…
    in Category images with ACF Comment by Phil July 28
  • I am happy I could help, and that we finally managed to handle this. Best regards
    in New theme won't install Comment by Phil July 28
  • You are right, before we have checked that on the homepage. Now it is corrected when entering from other pages as well. Best regards
    in My ID isn't scrolling to the right spot. Comment by Phil July 28
  • In the General WordPress settings you had URLs misconfigured: https://forum.muffingroup.com/betheme/uploads/628/OB3WRVDOD6DX.png I have corrected that: https://forum.muffingroup.com/betheme/uploads/820/XPP0IKFZELZS.png And the theme update went flaw…
    in New theme won't install Comment by Phil July 28
  • Hi, 1) No, there is no such feature for the slider. 2) If you would like to do it by editing the files, you would have to overwrite the entire function with the image sizes in your child theme. Anyway, as a workaround, you can do the following: go t…
    in Slider Comment by Phil July 27
  • On that page there is a form for the newsletter with styles assigned to it: https://forum.muffingroup.com/betheme/uploads/905/U278PORHU78X.png Because the form in your footer is the same one and shares the same ID, styles are assigned to the footer …
    in One page has a different footer Comment by Phil July 27
  • This is a seciton: https://forum.muffingroup.com/betheme/uploads/706/I9838G08EM9P.png Here you have advanced options: https://forum.muffingroup.com/betheme/uploads/821/GFG49OMM0NK1.png Best regards
    in Responsive Editing in BeBuilder Comment by Phil July 27
  • Hi, Do not confuse Share Box with socials. Instagram does not have a sharing feature, and that is why it is not present. Best regards
    in SHARE element - how to add more social icons? Comment by Phil July 27
  • I am sorry, but we receive many accesses every week, and we do not remember which access is whose. That is why we always ask to send an access along with a link to the forum discussion, so we know where to answer. Thanks
    in Questions about translating theme elements and missing CSS in WPML Comment by Phil July 27
  • Please try again. If you are available now, please send a code. Thanks PS. I do not handle refunds, and regarding this, you should send such a request through the contact form
    in New theme won't install Comment by Phil July 27
  • This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#la…
    in One page has a different footer Comment by Phil July 24
  • Hi, Did you try the CSS update option from Betheme -> Tools? https://forum.muffingroup.com/betheme/uploads/122/1TQGM2DSAU42.png If yes, and it did not work, please send us the WordPress dashboard and FTP access privately through the contact form,…
    in BeBuilder Won't load at all. Comment by Phil July 24
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Questions about translating theme elements and missing CSS in WPML Comment by Phil July 24
  • Hi, Can you provide details, please? What exactly is happening? What steps do you take? Is there any error message? Best regards
    in I am not able to install plugins Comment by Phil July 24
  • We have corrected it on your website, and this fix will be also included in the upcoming update. Best regards
    in My ID isn't scrolling to the right spot. Comment by Phil July 24
  • Hi, Edit the element you want to adjust the font size for, go to the Style tab and click on the Typography option: https://forum.muffingroup.com/betheme/uploads/924/01RQTSAVNJAP.png Best regards
    in Font size in footer template and in dropdowns Comment by Phil July 24
  • Hi, Please try the following CSS code: #mfn-popup-template-543 .mfn-popup-tmpl-content{  margin-left: 40px; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in pop-up margin Comment by Phil July 24
  • I went to the place where you told in bluehost panel, but all I see after clicking on "Manage site" is this: https://forum.muffingroup.com/betheme/uploads/259/TQM0YZGCKRUD.png Also, this domain does not work at all: https://forum.muffingro…
    in New theme won't install Comment by Phil July 24
  • Yes, it worked, I'm in. Thanks
    in New theme won't install Comment by Phil July 24
  • Have you received the code? Best regards
    in New theme won't install Comment by Phil July 24
  • I can see that you have a lot of pending updates. Please create a backup of your website and do all updates. Then check if the problem persists, and let me know about the results. Thanks
    in One page has a different footer Comment by Phil July 23
  • We can try tomorrow around 9:30 AM CET. Please share the code here so we will not have to wait until the person who manages the mailbox forwards your message to me. Thanks
    in New theme won't install Comment by Phil July 23
  • Hi, You can use the first method and order elements on mobile with the order option. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/order-on-mobile/ Best regards
    in Align elements Comment by Phil July 23
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