Phil
Phil
About
- Username
- Phil
- Joined
- Visits
- 7,854
- Last Active
- Roles
- Moderator
Comments
-
I could have misunderstood you, so you can explain your question better. BTW how does it work when you switch to another theme like Twenty Twenty-Four? Best regards
-
I tried the credentials you sent, but they are not working: https://forum.muffingroup.com/betheme/uploads/078/5YTPQKK8PSBK.png Please send another message with the correct login credentials. Thanks
-
Hi, You have many HTML errors. See source of your website highlighted with red background: https://forum.muffingroup.com/betheme/uploads/893/LOXHZ3NCOCRS.png It means that you have some unclosed or misplaced HTML tags, and most probably it causes th…
-
Do not share login credentials here, as others can see them. As I mentioned in my previous message, you should send them privately through the provided contact form. 1) Anyway, I checked your website, and Elementor loads correctly: https://forum.muf…
-
Hi, 1) You can hide them in Betheme -> Theme options -> Blog & Portfolio -> Portfolio. Uncheck these fields: https://forum.muffingroup.com/betheme/uploads/053/I23NHIF2XERA.png When you do that, you can show date at the bottom with {date…
-
Hi, I am happy to see that you found the root cause. If I can help with anything else, please let me know. Best regards
-
Hi, Order refers to this setting in the product settings: https://forum.muffingroup.com/betheme/uploads/728/UIFB2ODP13XP.png Did you set it up? Best regards
-
Hello, 1) You must have transparent Content option enabled in Betheme -> Theme options -> Global -> General. https://forum.muffingroup.com/betheme/uploads/843/UHSCHNDA3ZKK.png 2) You can set a custom height in Advanced settings of the sect…
-
Hi, There is no option to export only one section. However, you can copy entire page, and remove sections you do not need. https://support.muffingroup.com/how-to/how-to-import-export-muffin-builder-content/ Best regards
-
Hi, The option for SVG support can be used in Betheme -> Theme options -> Global -> Advanced. https://forum.muffingroup.com/betheme/uploads/579/81AFJV22I8TJ.png WEBP should work despite any setting because WordPress added support for this t…
-
Hi, I am happy to see that you handled it. To open image after a click, edit your Slide, and put the image URL in Link field. Then activate Lightbox image option. https://forum.muffingroup.com/betheme/uploads/999/4OB1DBG4L5QM.png Best regards
-
Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
-
The side cart title has the same title as the cart page. If you set up the home page as a cart page, then it will display Home in the title. To have a different title there, you must assign another page or modify the home page title. Best regards
-
As I already mentioned in my first message, it will soon be possible with Conditional Logic and WooCommerce. Best regards
-
Hi, Yes, you can use both but do not mix them on one page, as it could cause unpredictable problems. Best regards
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
Hi, The number of pages in the dynamic data list is limited, so when there are many of them, slower servers can handle them. Anyway, you can still use dynamic data by providing the appropriate ID of the page. You can find an ID e.g. here: https://fo…
-
There is also a breadcrumbs element that you can use. https://forum.muffingroup.com/betheme/uploads/202/M4IIHWZPMCRM.png Best regards
-
Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
-
Hi, I am happy to see that you found the solution. If you have any other questions or problems, feel free to ask. Best regards
-
There is no setting to change this color. You must use a custom CSS code: .widget_product_categories .product-categories .cat-item, .widget_product_categories .product-categories .cat-item a{ color: #000!important; } Put it in Betheme -> Theme o…
-
Hello, Please see the following article: https://support.muffingroup.com/how-to/how-to-fix-the-link-you-followed-has-expired-error/ Best regards
-
Hi, I am not sure to which title you refer to. Can you attach a screenshot pointing to what you are talking about, please? I do not want to misunderstand you. Thanks
-
Thank you for providing the details. I thoroughly checked your site and started by enabling WordPress error logging through the wp-config file with WP_DEBUG and WP_DEBUG_LOG. During the tests, I did not encounter any issues with opening templates fo…
-
Hi, Go to templates and check if you do not have more than one header template. If you are using WPML disable it, if none header template shows up. A sticky header logo is set up in the header template as well. https://support.muffingroup.com/video-…
-
Hi, The search function search through title, WP content, and builder content. If this text is not included in any of these places, then it will be not found. It means that search with SKU will not work. Best regards
-
In our pre-built websites, we upload images that are already WEBP. I cannot recommend any plugins except the ones we support: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility But I am not quite sure if any of them have su…
-
With another theme is is the same as well? Best regards
-
The theme does not erase anything by itself. One of the unsupported plugins you are using could have caused this issue, and I would suspect the caching plugin. There is an option in the theme to reset theme options, but you must use it and write a c…
-
Hi, If you want to place a shortcode, you can use, for example, a Plain Text element with a shortcode parser enabled. https://forum.muffingroup.com/betheme/uploads/931/6ENUTEA46DSQ.png Anyway there is no need of using shortcode as in BeBuilder you c…