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Phil

Phil

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Phil
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  • Hi, Please go to Betheme -> Theme options -> Performance, and see if you do not have srcset enabled there. If so, disable it, regenerate thumbnails, and check if the display is correct. https://forum.muffingroup.com/betheme/uploads/247/WLMEA8Y…
    in Image sizing Comment by Phil August 7
  • No, there is no option to make it private. If you want, I can remove things like links to your website or screenshots from it. Best regards
    in WPML worked but doesn't work Comment by Phil August 7
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in Footer disappear Comment by Phil August 7
  • Sorry, but you sent an incomplete message, as you did not attach the WP dashboard access. Moreover, FTP credentials do not work: https://forum.muffingroup.com/betheme/uploads/975/RE6TUK57P6ZH.png Best regards
    in Lost all PERMALINKs?? Comment by Phil August 7
  • The link you sent do not work: https://forum.muffingroup.com/betheme/uploads/190/1QPQEX2TH54B.png Are you sure that it is correct? Best regards
    in Footer disappear Comment by Phil August 6
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in my license is unregistered Comment by Phil August 6
  • Try the following CSS code: @media only screen and (max-width: 767px) and (min-width: 456px){  .mfn-banner-box .banner-image img{   width: 100%!important;  } } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS, and let me kno…
    in Image in Banner Box Comment by Phil August 6
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Cache Google Fonts local Comment by Phil August 6
  • I do not see the error from your screenshot: https://forum.muffingroup.com/betheme/uploads/105/RGOGNSXRZ9D4.png Anyway, it seems that the Footer widgets did not import for you. Did you have all plugins disabled while importing this demo? Did you re…
    in Website footer doesn't look like demo's Comment by Phil August 6
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Changed Logo - Betheme Logo still shows in social share...even after changing Rank SEO Comment by Phil August 6
  • Hi, Are you editing a regular page, or is it some template? Do you have the newest version of Betheme installed? Best regards
    in Query Loop Options Greyed Out in WordPress Comment by Phil August 6
  • Hi, No, this change is not intentional. I have passed it on to the dev team, and we will take a closer look at this. For now, please use the following CSS code as a temporary workaround: @media only screen and (max-width: 767px) {  .content_video.if…
    in embedding Youtube shorts Comment by Phil August 6
  • If you are performing changes on your website, I highly recommend keeping all cache disabled to prevent any problems with the delay of changes. When you finish working, you can activate it again, as it is not necessary Best regards
    in Styling Changes in BeBuilder Only Apply After 24 Hours (Despite Cache Clearing) Comment by Phil August 6
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Lost all PERMALINKs?? Comment by Phil August 6
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks
    in Add to Cart button on Image Frame not working Comment by Phil August 6
  • Hi, Please open your header template, switch to mobile view, and edit the burger menu element. Under Style -> Submenu adjust the menu item color: https://forum.muffingroup.com/betheme/uploads/157/9JJAEX86B8L1.png Best regards
    in Mobile Menu Color for BabyShop2 Theme Comment by Phil August 6
  • Hello! This forum is public, so do not share your license key here. If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without dereg…
    in my license is unregistered Comment by Phil August 6
  • Please go to the template settings: https://forum.muffingroup.com/betheme/uploads/976/F3WICWCFV5VA.png Check my screenshot closely as well. Thanks
    in Baby Shop 2 closed menu doesn't show Comment by Phil August 6
  • Hi, I am sorry, but I don't understand what you're referring to. Please explain that in more detail. Thanks
    in Top bar in Betheme Comment by Phil August 6
  • 1) Its background color is taken from Betheme -> Theme options -> Colors -> Header: Top Bar Left background. https://forum.muffingroup.com/betheme/uploads/005/P6SVLHWCGC6K.png 2) There is no Wishlist text there. Can you elaborate on that, p…
    in Assistance Needed – Unable to Edit Shop Menu Bar Color and Button Content Comment by Phil August 6
  • Hi, Set it in the Advanced tab of the section settings in the background area: https://forum.muffingroup.com/betheme/uploads/498/R8RN21XZ9CDV.png Best regards
    in Page header image Comment by Phil August 6
  • Hi, 1) Sorry, but your first question is quite confusing. Please explain it in more detail. Moreover it would be best if you attach screenshots showing what you refer to. 2) If you want to show products on the home page, use the Shop element for tha…
    in Can't figure out how to make a WooCommerce shop page with all of my products Comment by Phil August 6
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Image in Banner Box Comment by Phil August 6
  • Hi, If you want to have a Mega Menu, see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-use-mega-menu/ Best regards
    in Sub menu Comment by Phil August 6
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
    in The footer template is not working properly Comment by Phil August 6
  • Hey, Please send us your license key, the WordPress dashboard, and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Plea…
    in Error License Comment by Phil August 6
  • Hi, Colors can be adjusted in the colors tab, and font weight and size can be set in the fonts tab. https://forum.muffingroup.com/betheme/uploads/502/QKSJZ5JJBV70.png Best regards
    in Font and colors modification on menu Comment by Phil August 5
  • Hi, Try the following CSS code: @media only screen and (max-width: 767px){  .promo_box .photo_wrapper{   text-align: center;  } } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in Center alignment images in promo box in mobili visualization Comment by Phil August 5
  • Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance …
    in Footer disappear Comment by Phil August 5
  • Hi, Please attach screenshots showing what you refer to. I do not want to misunderstand what you are talking about exactly. Best regards
    in Assistance Needed – Unable to Edit Shop Menu Bar Color and Button Content Comment by Phil August 5
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