Phil
Phil
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- Phil
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It is surely supported. We have been using WebP for our pre-built websites for a couple of years. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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I have corrected it for you. Please check it out. Thanks
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We need to investigate it further, and we will need FTP access to your website. Please send it as you did with the WP dashboard access, and remember to attach a link to this forum discussion. Thanks
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There is no option for that for the standard header from the theme options. You would have to create your header with the header builder and use the sidebar menu template as well. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ h…
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It looks similar to your screenshot from BeBuilder for me: https://forum.muffingroup.com/betheme/uploads/713/X9R4WXRLULR6.png Anyway, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right sid…
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Hi, See the following article and try the tips mentioned there: https://support.muffingroup.com/faq/troubleshoot-guide/ Especially the part about the cache. Best regards
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Hi, Please go to Betheme -> Theme options -> Global -> Logo, and change the logo there: https://forum.muffingroup.com/betheme/uploads/410/36ATU1OX52Y3.png Regarding the first menu item, I can see "Accueil" not "home": ht…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, There is no option to do that with a map. However, if you would like to open something like that with a button, you can use the pop-up template. https://support.muffingroup.com/video-tutorials/popup-builder-introduction/ Best regards
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It was done with a single post template. See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-use-templates-a-step-by-step-guide/ Best regards
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Hi, To move a website from one server to another, I suggest using the Duplicator plugin: https://wordpress.org/plugins/duplicator/ We use this plugin constantly and have never had problems with it. Best regards
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https://forum.muffingroup.com/betheme/discussion/comment/274542#Comment_274542 Hi, This fix is ready, but it has not been released yet. I will be released in the upcoming updates. Best regards
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Try the following CSS code: #Top_bar.is-sticky{ background-color: transparent!important; box-shadow: none; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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Sorry, but we didn't get any message from you yet. Please check your email inbox for our response. Look also inside the spam folder. If you haven't received any message from us, please resend your login credentials. Be sure that you sent all of the …
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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FYI, there was a delay on the update, and it will be released today. Also note that if you encounter a bug you can always report it through the contact form: http://themeforest.net/user/muffingroup#contact Best regards
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Hi, To which elements did you assign global styles? Best regards
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Please do a test and temporarily disable this plugin. Then check if the zoom effect works correctly. If so, you should contact the plugin author regarding this. Best regards
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Hi, The second section is set to Full width, and has paddings on sides set to 10%: https://forum.muffingroup.com/betheme/uploads/091/2N27QKV0Z8BV.png Do the same for the first section. Best regards
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Hi, 1) Please note that none of our pre-built websites was done with WPBakery. For demos, you can choose between BeBuilder or Elementor. If you want to use WPBakery, you must create your pages from scratch, as it is not possible to edit content made…
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I am happy to see that the problem has been resolved. Can I help with anything else? Best regards
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You can try to do as described here: https://support.muffingroup.com/faq/slider-revolution-does-not-work-properly/ The cache you refer to is from a plugin or from the server? Best regards
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Is the slug for your attributes in Cyrillic? If yes, please change it to Latin, and see if the problem persists. https://forum.muffingroup.com/betheme/uploads/709/8A024K93XMS2.png https://forum.muffingroup.com/betheme/uploads/128/K1EIBJPYQJ95.png Be…
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Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks
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Thanks for the screenshot. However, I am not able to tell much without taking a look at the website source. Screenshots should always be an addition to the link to the page with your problem. Please send us the WordPress dashboard access privately t…
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Hi, 1) Go to Bethem -> Tools, use an option to regenerate Local CSS, and check if the problem persists: https://forum.muffingroup.com/betheme/uploads/380/IMLOVNCVY0IS.png 2) Try the following CSS code: #menu-item-79 .sub-menu .menu-item a{ flex-…
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Hi, I am sorry, but I do not understand. Please explain that in more detail. Thanks
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It displays like this for me now: https://forum.muffingroup.com/betheme/uploads/893/EEV484W0AU4X.png Did you handle this in the meantime? Best regards
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Hi, The Header Builder plugin is a deprecated feature, so you probably watched some older videos. Now, Header Builder is a part of Betheme, and no plugin installation is needed. You can find it in the Tempaltes tab. See the following video tutorial:…