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Phil

Phil

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Phil
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  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Issue with Product Widget Display Comment by Phil December 12
  • Right below the Layout option, you can find the Site width, so you can adjust the width to what you need. https://forum.muffingroup.com/betheme/uploads/606/5XIZDEYTBFRW.png Best regards
    in How to change the BeBuilder to Elementor Comment by Phil December 12
  • Sorry, but we do not handle the server configuration, and the theme only pulls this information directly from the server. You should stay in touch with your hosting provider regarding this. Best regards
    in Disable Google Fonts "Load from Google" not working Comment by Phil December 12
  • Theme update erased our correction, anyway I added it again to your website. This feature will be included in the next update. Best regards
    in Events Query Listing is not showing Event Date or Time Comment by Phil December 12
  • Hi, There is no option to do that at the moment. However, it will be possible with the upcoming update, which we hope to release next Monday. Best regards
    in 'normal' menu with icon Comment by Phil December 12
  • Hi, BeBuilder and Elementor are two different builders, so there is no easy switch between them, and you must start over. So if you used a pre-built website, you must install it again, but choose the Elementor version. Anyway, can you tell me what i…
    in How to change the BeBuilder to Elementor Comment by Phil December 12
  • Hi, If you want to display text in the lightbox, you can activate the option "Display image alt text as caption for lightbox image" in Betheme -> Theme options -> Addons & Plugins -> Addons: https://forum.muffingroup.com/bethe…
    in lightbox style Comment by Phil December 12
  • As you might notice, your server does not meet the theme requirements. Contact your hosting provider, ask to correct that, and check if the problem persists. Thanks
    in Disable Google Fonts "Load from Google" not working Comment by Phil December 12
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Issue with betheme Comment by Phil December 12
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
    in Images instead of videos on mobile Comment by Phil December 12
  • Hi, I cannot access your website: https://forum.muffingroup.com/betheme/uploads/354/4L9AH85TGW69.png Can you add Poland to the whitelist, please? Thanks
    in Related products with options; options cannot be selected Comment by Phil December 12
  • If the attribute is created this way, there are no settings to control it, and it might be the reason why it displays in the shop element. Best regards
    in Issue with Product Widget Display Comment by Phil December 12
  • Please leave your suggestion in the following topic so we do not miss it: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Best regards
    in Dynamic atributes contect to the template Comment by Phil December 11
  • You can use Query Loop for that. https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
    in Portfolio as Menu in footer Comment by Phil December 11
  • Please send the icons package you tried to upload so we can take a closer look at them. Thanks
    in custom icons not showing Comment by Phil December 11
  • Hi, Please go to Betheme -> System status, and check if your server meets theme requirements. Thanks
    in Disable Google Fonts "Load from Google" not working Comment by Phil December 11
  • Edit image and text elements in that loop and add {permalink} dynamic data in the link field: https://forum.muffingroup.com/betheme/uploads/157/IXZBZJGEOGA9.png Best regards
    in Problems with menu and slider at post page. Comment by Phil December 11
  • Hi, 1) Please go to Betheme -> Theme options -> Header & Subheader, and change the height value to zero: https://forum.muffingroup.com/betheme/uploads/515/WUP1HCYAN2RD.png 2) All elements in BeBuilder have default margins: https://forum.mu…
    in Issue with blue line Comment by Phil December 11
  • Hi, Please create an appropriate menu through Appearance -> Menus, and assign it to your footer. Thanks
    in Portfolio as Menu in footer Comment by Phil December 11
  • Hi, There is no option to put that inside the text. However, as a workaround, you can use the Tag Cloud element with the appropriate taxonomy selected: https://forum.muffingroup.com/betheme/uploads/108/SQ5M80EXFLE1.png Best regards
    in Dynamic atributes contect to the template Comment by Phil December 11
  • Please see the following screen recording: https://forum.muffingroup.com/betheme/uploads/159/N6R0A1N62ITV.zip Should I take any other steps to reproduce your issue? Best regards
    in Cannot Add Elements or See "Add Section" Button in BeBuilder Single Post Template Comment by Phil December 11
  • Hi, Try to use the Sidebar menu template: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Best regards
    in vertical menue laying over the content Comment by Phil December 11
  • Hi, You can recreate the layout with Query Loop and use the Banner Box element, for example. https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
    in Blog Grid whole image clickable Comment by Phil December 11
  • 1) Try the following CSS code: .mfn-menu-wrapper .menu-item .outer-menu-sub{  top: 22px; } 2) The sliding footer is a problem here. Try to change the footer style to default, and use the following CSS code: #Content{  background: linear-gradient(174…
    in Trigger link for search button Comment by Phil December 11
  • Hi, Indeed, there is a limit, and there is no option to change it. A higher amount of available pages slows down BeBuilder or even crashes on slower/weaker servers. Anyway, you can manually check the page ID. https://forum.muffingroup.com/betheme/up…
    in Dynamic Data Comment by Phil December 11
  • Can you explain what you mean by "attribute from product data" please? Thanks
    in Issue with Product Widget Display Comment by Phil December 11
  • Hi, You can use responsive visibility options to hide videos on mobile and show images instead. https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ Best regards
    in Images instead of videos on mobile Comment by Phil December 11
  • I am sorry, I do not know how I overlooked that. 1) You can use the sidebar menu template, and add the search icon to it: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ https://forum.muffingroup.com/betheme/upl…
    in Trigger link for search button Comment by Phil December 10
  • Hi, Please edit this variation and ensure that it does not have the following option checked: https://forum.muffingroup.com/betheme/uploads/719/21RQBBFC6Q2C.png https://forum.muffingroup.com/betheme/uploads/472/DRVDJPGCBNQJ.png If it is checked, unc…
    in Issue with Product Widget Display Comment by Phil December 10
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Trigger link for search button Comment by Phil December 10
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