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• Hi, That is because modern browsers block autoplay for unmuted videos. Only videos that has mute parameter can be set to autoplay. Best regards

  in My Videos are not able to be played as a loop with audio Comment by Phil February 9
• Hi, Please go to Betheme -> Theme options -> Global -> Navigation & Share, and uncheck these options: https://forum.muffingroup.com/betheme/uploads/105/A3R8ZCWSWQGT.png Best regards

  in remove arrows and Posted by user/date Comment by Phil February 9
• Hi, If you want to have a query loop with a video, use the Slides post type, add a video to your slides, and in the Query Loop use the video element. https://forum.muffingroup.com/betheme/uploads/764/H7RQBHIUOVZ8.png https://forum.muffingroup.com/be…

  in Video query loop Comment by Phil February 9
• Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…

  in Update added Padding to every section overnight? Comment by Phil February 9
• Hi, Please see the following video tutorials: https://support.muffingroup.com/video-tutorials/unlock-the-power-of-wordpress-with-custom-post-types-cpts/ https://support.muffingroup.com/video-tutorials/learn-how-to-use-custom-post-types-cpts-in-bebui…

  in ACF Relationship query loop in CPT Layout Comment by Phil February 9
• I am unable to replicate that, unfortunately. Anyway, please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check that it out. Not…

  in Width issue with slider plugin element in section wrap Comment by Phil February 9
• I am happy I could help, and thank you for your appreciation. Best regards

  in Update old url with new Comment by Phil February 9
• Hi, I am sorry, but I do not quite understand. Would you be so kind to explain your goal in more deatil, please? Best regards

  in fancy_link - SET active Comment by Phil February 9
• Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…

  in Theme deregistration Comment by Phil February 9
• Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…

  in betheme mobile menu anchor close Comment by Phil February 9
• Hi, Edit the sticky version of your header, go to the menu element, and adjust the Active color for the menu item: https://forum.muffingroup.com/betheme/uploads/752/EJPZS2V2P34P.png Best regards

  in How can I change the "Home" text to white when scrolling down? Comment by Phil February 9
• Hi, There is no need for custom CSS to achieve that. You can adjust the font size in the Style tab of the element. https://forum.muffingroup.com/betheme/uploads/077/SDZ2NWH2GZ4G.png Best regards

  in Need the CSS for the Accordion Element Comment by Phil February 9
• Thanks for the explanation. I have passed it on to the dev team, and we will correct that in the upcoming updates. Best regards

  in global elements difficult to manage Comment by Phil February 9
• I understand your frustration, but it’s important to distinguish between "blocking scripts" and "managing consent signals" in the context of modern GDPR requirements like Google Consent Mode v2. The theme’s role is to act as a br…

  in BeTheme GDPR Cookie Consent 2.0: Cookies still load after consent withdrawal and are not removed Comment by Phil February 9
• Do you mean this behavior that lasts for a second, which is shown in my video recording?: https://forum.muffingroup.com/betheme/uploads/079/54WC0NZ3BOEY.zip The script for the masonry layout triggers after entering the tab, and it must be loaded bec…

  in Portfolio Shortcode in Tabs Comment by Phil February 9
• Please check it out now. I have lowered the slide duration time in your slider, so it does not reach to out animations moment: https://forum.muffingroup.com/betheme/uploads/649/455UNQKH47J1.png Best regards

  in Slider (1 slide) disappears after 8 seconds Comment by Phil February 9
• Hi, To hide it, go to Betheme -> Theme options -> Header & Subheader -> Extras, and set Sliding Top to Hide: https://forum.muffingroup.com/betheme/uploads/681/01O02RPNLFHV.png If you want to adjust it, see the following article: https:/…

  in How to remove the triangle on the right top Comment by Phil February 9
• Hi, I have checked that on the Edge browser, and it worked properly for me: https://forum.muffingroup.com/betheme/uploads/681/BN59F6RQG2W5.png Ensure that none of the browser extensions is the culprit, as it might be the reason if it does not work o…

  in Error after form submission Comment by Phil February 9
• Hi, I am happy to see that you handled it. For future reference, please contact the plugin author support regarding such problems, as it does not rely on the theme. Best regards

  in Download link missing Comment by Phil February 9
• Hi, Thanks for your message and for the explanation. I have passed it on to the dev team, and we will take a closer look at this. Best regards

  in Archive Templates Query Loop ignores sort settings (orderby/order) due to $wp_query bypass Comment by Phil February 9
• Hi, Please do as described in the following article: https://support.muffingroup.com/how-to/how-to-change-url-path-in-muffin-builder/ Best regards

  in Update old url with new Comment by Phil February 7
• Hi, On what device and browser are you checking that? Best regards

  in Width issue with slider plugin element in section wrap Comment by Phil February 7
• Hi, Before deactivating WooCommerce, did you remove the products? Best regards

  in Search Results Showing WooCommerce Products Comment by Phil February 6
• My sincerest apologies I overlooked the "not" part. Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what mig…

  in HEADER AND FOOTER Issues since update Comment by Phil February 6
• There is a side padding assigned to this wrap: https://forum.muffingroup.com/betheme/uploads/676/RZI17Q8H2ZNL.png Most likely, it is set in the deprecated settings. Remove it from there, and set it up again in the advanced tab. https://support.muffi…

  in Logo Background on my iPhone Comment by Phil February 6
• Hello, The theme itself does not create these cookies, and as a result, it cannot technically "reach into" the browser to delete them once they are set by an external domain. The primary role of the theme’s GDPR/Consent 2.0 integration is …

  in BeTheme GDPR Cookie Consent 2.0: Cookies still load after consent withdrawal and are not removed Comment by Phil February 6
• Hi, I am happy to see that you handled it. If you have any other questions or problems, feel free to ask. Best regards

  in HEADER AND FOOTER Issues since update Comment by Phil February 6
• Please check my screenshots carefully. In your video, you did not expand toggle items: https://forum.muffingroup.com/betheme/uploads/035/8NTS6A876XNL.png Also, I did not say to remove the toggle icon, but the icons from the toggle items. Moreover, t…

  in Need 3 things concerning toggle Comment by Phil February 6
• I am happy I could help. If you have any other questions or problems, feel free to ask. Best regards

  in Product page scroll tabs/slider (View screenshot photo) Comment by Phil February 6
• I have edite width option here, and it worked: https://forum.muffingroup.com/betheme/uploads/048/YT89OX4EQL6C.png Did you set it up here before as I mentioned in my first message? https://forum.muffingroup.com/betheme/uploads/783/HQ7X9ARWZT08.png Be…

  in Can I enlarge the image on the right side of the Icon Box without breaking the layout? Comment by Phil February 5
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