Phil
Phil
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- Phil
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Hi, FYI, this is not Slider Revolution support, but Betheme support. 1) I believe the best will be using SVGs for that. 2) You must adjust the position of your elements inside the slider. The following article should be helpful: https://www.sliderre…
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I can see that you used the shop archive template incorrectly. Instead of creating 21 templates with the same layout, but with the Shop Products element that has a different category selected within it, you should create one template with the Shop P…
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WooCommerce has its standard ordering options: https://forum.muffingroup.com/betheme/uploads/494/J5M9IOXIQRPC.png For the custom ordering option selected, you must set the menu order in the product edition. https://forum.muffingroup.com/betheme/uplo…
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Please go to Betheme -> Theme options -> Responsive -> General, and use the Flexbox Container settings option. https://forum.muffingroup.com/betheme/uploads/936/8Z79DY0PNQEU.png Best regards
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I have copied the content of that page to the second testing page, translated it as follows: https://forum.muffingroup.com/betheme/uploads/409/FMU2C46GR4BJ.png And it works properly. https://forum.muffingroup.com/betheme/uploads/058/I4I44C7X6BLD.png…
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Hi, Please go to Betheme -> Theme options -> Global -> General, and change Style to Simple: https://forum.muffingroup.com/betheme/uploads/155/EEVI2FS9HMEM.png Best regards
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No, there is no option for that. Best regards
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I created a new page for testing purposes (BeSupport test page), and the translating link in the Icon Box worked correctly. Are there any particular steps I should take to replicate this issue? Best regards
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1) Sorry, but I do not know to which CTA you refer. Can you provide more detail, please? 2) You must edit these icons on mobile view, and set the image width for them. Additionally you can reduce the right margin to get the icon and text closer: htt…
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Sorry, but you did not attach a link to your website anywhere. Anyway, yesterday we released an update that should fix that, so please update Betheme to the newest version and check if the problem persists. If the update does not work, please attach…
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Hi, Are you using the Shop element on the WooCommerce archive template? If yes, please remove it and use Shop Products instead. https://forum.muffingroup.com/betheme/uploads/807/YYR59N9UW4XU.png Then check if the order is correct. Anyway, we do not …
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Hi, The problem with assigning pages in popup conditions is that it generates problems for websites that has many pages, so that is why popups can be assigned in the page options. https://forum.muffingroup.com/betheme/uploads/780/6UAEBYV67AIH.png Re…
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Hello, There is no option to display title, description, and caption at the same time in the standard lightbox. You can enable an option to display alt text as a caption, and you can find this option in Betheme -> Theme options -> Addons &…
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Hi, There is a newer version available. Please update Betheme and check if the problem persists. Thanks
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Hi, There is a newer version available. Please update Betheme and check if the problem persists. Thanks
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That is because Appearance -> Customize custom CSS is independent, just as custom CSS in a child theme. These are two different ways to implement custom CSS into your website, so if you edit one the other will not reflect these changes. You must …
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Now it works. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/building-mobile-headers/ Best regards
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I just checked your website with this tool: https://wave.webaim.org, and it does not show any problem related to what you showed on your screenshot. If you could ask the team that did the analysis for you for more details, I could take a closer look…
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There is no option for that because this image is assigned to the Header_wrapper div: https://forum.muffingroup.com/betheme/uploads/949/F4ZQKGXCPT32.png If you add aria-hidden to it, then nothing within this div will be visible for people with disab…
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The fix we made was in the theme files, so you can update this plugin freely. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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As I mentioned earlier, all images for the demo you installed are available in the WordPress media library. Please note that you should replace all media that comes with the demo, as it is licensed separately. If you would like to know the license i…
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Unfortunately, I could not log in because of this: https://forum.muffingroup.com/betheme/uploads/377/7MNC8PXZXI3H.png Can you disable it for a while, please? Thanks
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The login credentials you sent do not work: https://forum.muffingroup.com/betheme/uploads/031/CLQ42D6AKTK4.png Also you did not attach FTP access. Please send another message with complete and working data. Thanks
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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You can translate parts that come from the theme through Betheme -> Theme options -> Translate. https://forum.muffingroup.com/betheme/uploads/866/G5WRYDVUKJ7J.png Best regards
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Activate the One Page option for the page that has these anchor links, and check if it works as intended then. https://forum.muffingroup.com/betheme/uploads/990/RXEBOPQYKQ6O.png Best regards
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Hi, It will be fixed in the next update. Best regards
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As always, I am delighted that we could help, and thank you for your kind words. Best regards
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Hey, Indeed, this message means that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this…