Hello, I can't install the new WordPress update or the current BeTheme update on the customer site "https://www.dl-computer.de/." Can you help me?

After the page loads on desktop, the main content is displayed lower than it should be, leaving a large white space at the top. On mobile, everything works correctly. If I open the page in browser de…

Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might b…

Help - I followed the install and it does not look the same -

I am just editing text - nothing else.

Hello,

Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the re…

I was right, it is from plugin we do not support:

In the Mega Menu, you have unclosed <b> tag:

(Image)

It is not related to the theme itself, because even though the standard plugin installation it does not work:

Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check that out.

Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check that out.

Hi.

Hi,

Hi,

Please see the following video tutorial:

Hi,

Hi,

Hi,