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Phil

Phil

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Phil
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  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in Text is super small Comment by Phil February 11
  • Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-a-simple-slider/ Best regards
    in how i create in my web site the same content slider carousel present in your template Comment by Phil February 11
  • You have set to hide BeBuilder for everyone: https://forum.muffingroup.com/betheme/uploads/071/LDB3RF9ELOLA.png I have changed that, and the templates display correctly. https://forum.muffingroup.com/betheme/uploads/309/HZQB1RCGZKFI.png Best regards
    in Be "Templates" section disabled after updating to the latest theme version Comment by Phil February 11
  • Open the page options and see if you do not have Full width option enabled there: https://forum.muffingroup.com/betheme/uploads/718/Z7815G9Q6NCQ.png Best regards
    in Text is all the way on the left margin Comment by Phil February 10
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Mobile Menu for One page layouts Comment by Phil February 10
  • If you want to have videos, then you should do as I described here: https://forum.muffingroup.com/betheme/discussion/comment/276260#Comment_276260 I know that you said that you already use the Slides post type, but you can still separate videos from…
    in Video query loop Comment by Phil February 10
  • I can see that you set it up as a wrap background. Instead, you can place in the wrap an image element with the height you set. https://forum.muffingroup.com/betheme/uploads/467/WB78FDM8JBZ2.png Best regards
    in Sticky scroll how can I manage the height Comment by Phil February 10
  • Do you have a portfolio assigned to the page and set in the theme options? https://forum.muffingroup.com/betheme/uploads/276/8XESRU8HO7AL.png https://forum.muffingroup.com/betheme/uploads/746/95ZZSO8IFV94.png Best regards
    in Connecting custom Portfolio with Ajax Filter Comment by Phil February 10
  • Hi, During the installation process, just skip the database reset. I suggest checking first how it works by creating a copy of your website on the staging domain. https://support.muffingroup.com/how-to/how-to-set-up-betheme-staging-site/ https://wor…
    in Template installation without deleting the database. Comment by Phil February 10
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Header Builder save fails (Error 400 / 404) after domain change – BeTheme child active Comment by Phil February 10
  • Please enable the One Page option for that page, and check it then: https://forum.muffingroup.com/betheme/uploads/314/GA91G6S7MFUQ.png Best regards
    in Mobile Menu for One page layouts Comment by Phil February 10
  • I do not know how you want to use Hotspot element here, but if you want to display a video after clicking on the image, it should be done like this: https://forum.muffingroup.com/betheme/uploads/162/QZ0DOGR0TM1P.png https://forum.muffingroup.com/bet…
    in Video query loop Comment by Phil February 10
  • Hi, That is because Product Description and BeBuilder content are not technically the same thing. Indeed, they display in the same place, but BeBuilder does not base on the WP Editor, and the constructions are completely different. You can cut an en…
    in Product Page (woocommerce) Comment by Phil February 10
  • Hi, In the style tab, you set this font to be 1px: https://forum.muffingroup.com/betheme/uploads/805/V2C4FD1YR1NW.png Edit the mobile view and adjust it. https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ Best regards
    in Text is super small Comment by Phil February 10
  • Hi, Sidebar menu templates do not have conditions, so you cannot assign them to it. However, as a workaround, you can use conditional logic. In the sidebar template, create two sections and set conditional logic to display one on the homepage, and s…
    in Cannot set Display Conditions for Sidebar Menu Template (second menu not applying correctly) Comment by Phil February 10
  • I have sent you an answer in the second topic you created: https://forum.muffingroup.com/betheme/discussion/80151/update-28-2-2-bug#latest Best regards
    in Ajax error fixed Comment by Phil February 10
  • Hi, Other parts of this page have padding assigned: https://forum.muffingroup.com/betheme/uploads/627/HZSG88W815F1.png You can assign that to the part of your question as well. Best regards
    in Text is all the way on the left margin Comment by Phil February 10
  • Hey, This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-to…
    in Update 28.2.2 bug Comment by Phil February 10
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in Footer Template Width Change in Elementor Page Comment by Phil February 10
  • Hi, There is no option to do that. However, we will add this to our to-do list, and we will implement it in future updates. Best regards
    in Query loop carousels mouse pause on hover Comment by Phil February 10
  • Hi, You used Filters Active element. You should use Filter Froms instead. https://support.muffingroup.com/video-tutorials/ajax-advanced-filtering-live-product-filters-for-any-post-type/ Best regards
    in Connecting custom Portfolio with Ajax Filter Comment by Phil February 10
  • No, there is no option to achieve that with this shortcode. Best regards
    in fancy_link - SET active Comment by Phil February 10
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
    in Video query loop Comment by Phil February 10
  • Sorry, you should also go to Betheme -> Theme options -> Blog & Portfolio -> Blog, and uncheck these options: https://forum.muffingroup.com/betheme/uploads/917/TSFYM905OTL8.png Best regards PS. You wrote beyond my working time, so I co…
    in remove arrows and Posted by user/date Comment by Phil February 10
  • Hi, At the moment, there is no option to achieve that. If you would like to see such a feature in future updates, please let us know in the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#lat…
    in Hide elements with no ACF (advanced custom fields) content Comment by Phil February 10
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Sticky scroll how can I manage the height Comment by Phil February 10
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Mobile Menu for One page layouts Comment by Phil February 10
  • 1) Hierarchy has been added to the categories on your website, and it will be added in the next update. 2) Translations have been added as well. https://forum.muffingroup.com/betheme/uploads/892/BOUS7536O0O9.png 3) Variations are not appearing becau…
    in Mega Menu import Comment by Phil February 10
  • Hi, 1) I am sorry, but I do not understand. Where do you suppose to see them? Please explain that in more detail. 2) In Betheme -> Theme options -> Global -> Advnaced, you must have templates checked: https://forum.muffingroup.com/betheme/u…
    in Header Builder save fails (Error 400 / 404) after domain change – BeTheme child active Comment by Phil February 10
  • We received your private message, and we are checking this. Best regards
    in Mega Menu import Comment by Phil February 9
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