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Phil

Phil

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Phil
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  • Hi, I have passed it on to the dev team, and I was informed that we will introduce your suggestions in upcoming updates. Best regards
    in GDPR 2.0 - Extend GTM Support Comment by Phil June 25
  • Hi, You can set a custom order for testimonials. Either through quick edit: https://forum.muffingroup.com/betheme/uploads/879/OT2HONQYALIS.png Or directly in the testimonial edit: https://forum.muffingroup.com/betheme/uploads/611/9F9OCGO0P7VG.png Th…
    in Order on the testimonials Comment by Phil June 25
  • Hi, Please ensure that you have the newest version of Betheme installed, edit your filters, and set the limit you need: https://forum.muffingroup.com/betheme/uploads/374/JV6DHORX79RD.png Best regards
    in ajax filter blog categories / remove see more Comment by Phil June 25
  • Please be assured that Betheme version 28.5 is fully optimized and completely secure. Automated third-party scanners frequently trigger false positives or rely on cached database results that fail to register immediate software updates. Since there …
    in Security checkup Wordpress Comment by Phil June 25
  • Your server ran out of memory. After I disabled other plugins except WPML (freeing up some memory), the English version loaded correctly. https://forum.muffingroup.com/betheme/uploads/943/RX86BJ56NZAV.png https://forum.muffingroup.com/betheme/upload…
    in problem with polylang and betheme Comment by Phil June 25
  • Hi, Please go to Betheme -> System status, and check if your server meets the theme requirements, especially Max Input Vars: https://forum.muffingroup.com/betheme/uploads/521/3NTC2RSLEEUZ.png If it does not, please contact your hosting provider t…
    in Can't save any settings in the performance setting page! Comment by Phil June 25
  • Hi, Please check if the same thing happens on a different browser or in incognito mode. One of your extensions might block popups loading. Best regards
    in Unable to purchase on new purchase system Comment by Phil June 25
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link t…
    in We cannot find popup with inserted ID Comment by Phil June 25
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link to thi…
    in Category images with ACF Comment by Phil June 25
  • Hi, Instead of using custom classes, you can use global styles. https://support.muffingroup.com/video-tutorials/design-once-use-everywhere-global-styles-in-bebuilder-explained/ Once assigned, you can use them everywhere on your website. So if you ne…
    in css classes in shortcode button Comment by Phil June 25
  • Hi, There is top and bottom padding set for that section. Go to the Advanced tab, and adjust the paddings. https://forum.muffingroup.com/betheme/uploads/985/O9YUBL4YXMOV.png Best regards
    in Change header spacing in Be Builder Comment by Phil June 25
  • Hi, I can see that it displays on your website, just like on our demo: https://forum.muffingroup.com/betheme/uploads/915/V63KKHIDH0A8.png Did you handle this in the meantime? Best regards
    in problem with one element in my website www.museocasescardino.it Comment by Phil June 25
  • In WPML you set to hide English language: https://forum.muffingroup.com/betheme/uploads/088/44GKSTH4KC38.png I have unchecked this option, and it started to work then: https://forum.muffingroup.com/betheme/uploads/177/8DLC19R8BDGH.png https://forum.…
    in "Sidemenu" template translation problem with WPML Comment by Phil June 25
  • Hi, Please try to use the Heading element, and in the Style tab, set the Line clamp number: https://forum.muffingroup.com/betheme/uploads/363/G9ORQI5CQIFU.png Best regards
    in Loopbuilder adding column text with dynamic data? Comment by Phil June 25
  • After I disabled plugins, the home page could be saved successfully: https://forum.muffingroup.com/betheme/uploads/349/F1FHFW6O95VQ.png To find the culprit, disable your plugins one by one. BTW, I tried to reactivate plugins, but for some reason, I …
    in Theme Update Issues Comment by Phil June 25
  • We have corrected this as well. Only the following plugin breaks the layout: https://forum.muffingroup.com/betheme/uploads/629/MQ4OLUOZORTV.png https://forum.muffingroup.com/betheme/uploads/863/Q75FGPWI1A9B.png Best regards
    in Error in the Shopping Cart Template Comment by Phil June 24
  • I entered your website, but you do not have WPML installed and active, but Polylang. Did you remove WPML? If yes, please install it again, so we can check this issue. Thanks
    in problem with polylang and betheme Comment by Phil June 24
  • The login credentials you sent earlier no longer work. Could you send WP and FTP access again, please? We will check what the culprit is. Remember to attach a link to this forum discussion in a private message. Thanks PS. Please do not create dupli…
    in "Sidemenu" template translation problem with WPML Comment by Phil June 24
  • The newest update released yesterday corrected that issue after I installed it on your website. Please check it out. Best regards
    in BeBuilder editor error after update — same as discussion #80652 Comment by Phil June 24
  • Please attach a screenshot showing how and where you assigned this image and how you want to display it. Best regards
    in Category images with ACF Comment by Phil June 24
  • Hi, I believe that you misunderstood the message. Envato license will still be available, but at a higher price starting on the 1st of July, since the new marketplace owner is changing the rules completely. Also, there will still be updates, but man…
    in Betheme and Envato Comment by Phil June 24
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check the reason what might be. Notice! Please attach a link to this f…
    in why in my website the slider doesn't appear Comment by Phil June 24
  • I have tested that by adding a dot at the end of the sentence, and it worked. https://forum.muffingroup.com/betheme/uploads/003/BIV64CT2SPJR.png https://forum.muffingroup.com/betheme/uploads/770/7ZDL9JPD4QUZ.png Does it happen on a particular pages,…
    in Theme Update Issues Comment by Phil June 24
  • Hi, I am happy to see that you handled it. If you have any other questions or problems, feel free to ask. Best regards
    in woocommerce builder / featured image as background image Comment by Phil June 24
  • We have corrected it on your website. Please check it out now. Best regards
    in Theme Update Issues Comment by Phil June 23
  • We have corrected it on your website. Please check it out. This fix will also be included in the upcoming theme update. Best regards
    in Error in the Shopping Cart Template Comment by Phil June 23
  • Hi, It can be edited or disabled in Betheme -> Theme options -> GDPR 2.0: https://forum.muffingroup.com/betheme/uploads/341/Y1UETY566K8G.png Best regards
    in Disable Cookie Consent Popup Comment by Phil June 23
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be. Notice! Please attach a link to this…
    in Problem after Theme-Update from Version: 1.6.1.1 to Version: 28.4.4 with BeBuilder Comment by Phil June 23
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will correct that. Notice! Please attach a link to this forum discu…
    in BeBuilder editor error after update — same as discussion #80652 Comment by Phil June 23
  • Do you have a button on these categories that triggers the popup? Best regards
    in POP UP display on WooCommerce catgory Comment by Phil June 23
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