Phil
Phil
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- Phil
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Comments
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I am checking that with Chrome, and it displays correctly for me: https://forum.muffingroup.com/betheme/uploads/378/O4RG0CGSHIV5.png Did you try disabling your plugins? Please check that in incognito mode as well. Thanks
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I received your private message with a link to your website, but you did not attach screenshots showing your issue, and I do not know where I should look. Could you send it as well, or describe in detail what exactly I should check, and how it is su…
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Hi, Please go to Appearance -> Menus, and check if you do not have an existing menu with this phone number as a menu item. If so, it will be assigned as the Secondary menu, and when you uncheck this option. https://forum.muffingroup.com/betheme/u…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, Please, check the following link. There you will find instructions about how to improve the loading time for your website. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Following the tips mentioned in this guide will make yo…
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Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks
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Hi, Please attach screenshot showing which heading you see white. Did you try disabling your plugins to see if none of them is the culprit? Best regards
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We had to adjust theme files to make it work properly with Elementor Pro configured as yours. After we moved your website to our environment, we had access to the files so we could perform appropriate troubleshooting. After correcting it on our end,…
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Please check it out now. I used the Clear SR7 Tables option: https://forum.muffingroup.com/betheme/uploads/234/CZJ7NXQKROJ5.png Best regards
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I have done that, and it works like that: https://forum.muffingroup.com/betheme/uploads/009/WXNW2WKKJM77.zip What browser do you use? Best regards
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Please check your website now. Best regards
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Animations start when the user scrolls to them. https://forum.muffingroup.com/betheme/uploads/270/OQAJHI89GNBP.zip Should I take any particular steps to reproduce this issue? Best regards
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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Can we create a copy of your website with the Duplicator plugin to put in our environment to dig in the files? Best regards
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Hi, Can you tell me which version of Slider Revolution do you have currently installed, please? Thanks
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Hi, From your screenshot, I can see that you use Slider Revolution 7. Betheme officially supports up to version 6 only. So, regarding your question, you should contact the Slider Revolution support instead. https://support.muffingroup.com/changelog/…
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Hi, That is how it is supposed to work. Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks
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Hi, No, there is no limit for Global Sections, so you can create as many as you need. Best regards
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We do not have any tutorials about that, but you can check how they were built in the following pre-built websites: https://themes.muffingroup.com/be/portfolio4/ https://themes.muffingroup.com/be/marathon2/ https://themes.muffingroup.com/be/doctor2/…
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Space between cannot be controled. It is a flexbox setting. https://forum.muffingroup.com/betheme/uploads/204/OG069JGCCAD8.png Best regards
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Hi, Just to ensure, did you watch the following video tutorial?: https://support.muffingroup.com/video-tutorials/how-to-use-templates-a-step-by-step-guide/ Did you follow the steps from it? The blog archive template is for blog archives, so post lis…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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We would have to add an option for that, but to add an option we need an FTP access. So please send us your FTP credentials as you did with the WP dashboard access, and remember to attach a link to this forum discussion. Thanks
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Hello, Sorry, somehow my message was not sent. Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. If this will not help, please send u…
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Hi, I have passed it on to the dev team, and we will correct that in the upcoming update. Thank you for reporting this. Best regards
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Thanks for the suggestion. We will try to make this message more informative. Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be. Notice! Please attach a link to this…
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It depends on various things like plugins used, server strength, amount of content on pages, etc. We no longer plan to develop or update this legacy feature, and that is why we highly recommend using BeBuilder (Visual Editor). Best regards
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check that out Notice! Please attach a link to this forum discussion. S…