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Phil

Phil

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Phil
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  • In a new message, you did not attach WP access as I asked. Please send a message with all required information. Thanks
    in Slider with Query Loop height change Comment by Phil 2:04PM
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Pleas also tell me from what v…
    in BeBuilder editor shows only “Column” and no editable fields after BeTheme update Comment by Phil 2:00PM
  • Please go to Betheme -> Theme options -> Responsive -> General, switch Content overflow option to Disable, and check it out then. https://forum.muffingroup.com/betheme/uploads/616/B889CCEWEG79.png Best regards
    in Sticky Wraps on Mobile Comment by Phil 2:00PM
  • Hi, I am happy to see that you managed to solve it. Can you tell me what the problem was, please? Thanks
    in SOS Problem with update Comment by Phil 2:00PM
  • Did you correct that? I can see that it displays correctly now, and the URL is correct. Best regards
    in header image not loading after updates Comment by Phil 12:01PM
  • Hi, Do you use any caching plugins or tools? Do you purge the cache after updates? I can see that background image url points to another domain: https://forum.muffingroup.com/betheme/uploads/733/PEN4803TW5JQ.png Is that how you set it up? It should …
    in header image not loading after updates Comment by Phil 10:02AM
  • Please open template settings: https://forum.muffingroup.com/betheme/uploads/952/FA8WD2IRXDRA.png and set this option: https://forum.muffingroup.com/betheme/uploads/441/WFUSURKCZISA.png Best regards
    in Mobile menu Comment by Phil 10:02AM
  • I am happy I could help. If you have any other questions or problems, feel free to ask. Best regards
    in Editing empty cart page Comment by Phil 10:02AM
  • Hi, We provide this forum in English only. Rewrite your message in English please. Also always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when t…
    in Problem to thema Comment by Phil 10:01AM
  • Sorry, it did not look like a question for me. There is no single legal or technical requirement for how long cookies should be stored; the duration depends strictly on their purpose. Technically, they can last for a single browser session or be set…
    in Cookie Consent is not showing on website, even after enabling it Comment by Phil 10:01AM
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be. Notice! Please attach a link to this fo…
    in Error: There is nothing to show here. No active slides found Comment by Phil 10:01AM
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Sticky Wraps on Mobile Comment by Phil 10:01AM
  • Can you attach screenshots showing your issue, please? Thanks
    in Templete Menu does not work Comment by Phil 10:01AM
  • Hi, 1) I am sorry, but I do not quite understand. Can you explain that in more detail, please? 2) You can use Filters for any post type. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/ajax-advanced-filtering…
    in Technical Support Request: Design Adjustments for Homepage, Category Pages, and Sticker Labels Comment by Phil 10:01AM
  • I received your private message, but you attached username and password only, without host address. I tried with your website URL, but it did not work: https://forum.muffingroup.com/betheme/uploads/238/1V0TJWSVNLIY.png Please send another message wi…
    in Slider with Query Loop height change Comment by Phil 10:01AM
  • Thanks, now I know what you refer to. Please go to Betheme -> Theme options -> Global -> Navigation & Share, and uncheck Sticky arrows option: https://forum.muffingroup.com/betheme/uploads/091/VCFQHXGH8MFM.png Best regards
    in Related posts - blog Comment by Phil 10:01AM
  • Hi, Yes, you are right, about the different domain. BeBuilder cannot load because the iframe does not load content from a different domain. You can try removing the translated template and translating it again. Also, if you only want to change the m…
    in How to edit the Hungarian menu on the website Comment by Phil 10:01AM
  • Please check if you do not have more menus there: https://forum.muffingroup.com/betheme/uploads/089/LUCD6K56I8FM.png Best regards
    in Phone number under the mobile menu Comment by Phil 10:01AM
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Templete Menu does not work Comment by Phil May 27
  • Please check it out now. I have disabled Lazy Load in your theme options: https://forum.muffingroup.com/betheme/uploads/727/XKQK50HAD2IC.png When it is enabled, images are not loaded, so your zoom boxes have 0 height. When they have 0 height, animat…
    in Delay with scroll Comment by Phil May 27
  • Please edit the translated Footer template and save it, saving the conditions. Then this template will be assigned to the appropriate language. Best regards
    in WPML & BeTheme Comment by Phil May 27
  • I was able to reproduce that with Firefox. Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the r…
    in Delay with scroll Comment by Phil May 27
  • Hi, You can also set it up in the Style -> Item tab: https://forum.muffingroup.com/betheme/uploads/082/4VD0C1UMIEED.png https://forum.muffingroup.com/betheme/uploads/175/THHQQ5AOGHNP.png Best regards
    in Background image not showing in a background loop Comment by Phil May 27
  • Hi, Edit the cart page, and there you can adjust blocks by switching to Empty cart: https://forum.muffingroup.com/betheme/uploads/328/AD4KTDNY8YHH.png Best regards
    in Editing empty cart page Comment by Phil May 27
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be. Notice! Please attach a link to this…
    in The site looks fine in the backend but is rendering broken on the front end Comment by Phil May 27
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link t…
    in BeBuilder spinning and not updating Comment by Phil May 27
  • If your child theme is the culprit, please contact your web developer about this. In our documentation, you can read: https://forum.muffingroup.com/betheme/uploads/114/YXN41CEJB567.png Best regards
    in updated theme and now theme options tabs are broken Comment by Phil May 27
  • At the moment, we do not have plans to support Slider Revolution 7. Best regards
    in Desktop - Slider Revolution section not showing up properly on webiste Comment by Phil May 27
  • Please head to Betheme -> Tools, use Regenerate Thumbnails, and check it then. https://forum.muffingroup.com/betheme/uploads/371/1SGXYPE18J32.png Best regards
    in Visualization problem with different browser Comment by Phil May 27
  • I am checking that with Chrome, and it displays correctly for me: https://forum.muffingroup.com/betheme/uploads/378/O4RG0CGSHIV5.png Did you try disabling your plugins? Please check that in incognito mode as well. Thanks
    in PLz check heading color Comment by Phil May 26
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