Phil
Phil
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- Phil
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Comments
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Hi, We have in our to-do list an option to add fetchpriority to any element, wrap, or section you desire. We plan to do it in the next big update, but we do not know when exactly it will be released. Best regards
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The following option was the culprit: https://forum.muffingroup.com/betheme/uploads/808/J55L90H26FUX.png It should be set to default. Best regards
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Hi, Can you attach a screenshot showing what you refer to, please? Thanks
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Thanks for being alert. I have informed the dev team about that. Best regards
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Hi, If you mean that you would like to use a video as a product image or in a product gallery it is not possible without external plugins. If this is not what you mean, please explain that in more detail, and attach some examples showing what you wa…
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Hi, No worries, I am glad that you found that. Best regards
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We have made a correction in your Betheme files but it seems that you have some cache active on your website (server? cloudflare?). Please purge the cache and check if the problem persists. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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1) Did you set the color directly for the list items or in the style tab? https://forum.muffingroup.com/betheme/uploads/130/VYH9YNYFUEI5.png https://forum.muffingroup.com/betheme/uploads/772/74PP27W7HZ7M.png 2) You have a negative margin set: https:…
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Where should I share it? The license key should be shared through private message as well. Can you try again the website, It might works now. Also, I still have the same page with the robot holding a shield when I try to access your WP dashboard. B…
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Hi, What you ask for requires file customization, which, in reference to Item Support Policy, is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web developer. I…
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Hi, Styles that are applied for this table does not come from Betheme. These are not theme styles: https://forum.muffingroup.com/betheme/uploads/431/OMWZOYXWHZRA.png https://forum.muffingroup.com/betheme/uploads/826/CCFNRLQAFFST.png Please, turn off…
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Hi, So everything is fine now? Can I help with anything else? Best regards
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Hi, It is a Subheader. You can find its options in Betheme -> Theme options -> Header & Subheader -> Subheader: https://forum.muffingroup.com/betheme/uploads/800/I8H6V7X1S9HQ.png The colors can be adjusted in Betheme -> Theme options…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, To change the font size, open the Typography: https://forum.muffingroup.com/betheme/uploads/412/C0RZ6R5640GF.png Best regards
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Do not add the testimonials element to the Query Loop. The testimonials element is a loop itself, so you are putting a loop in a loop. You must build the Query Loop layout by yourself, as shown in the video tutorials, using Dynamic Data. https://for…
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Please remove the height value from the Advanced tab, and in the Settings tab set width to auto: https://forum.muffingroup.com/betheme/uploads/435/AS5LU4J99Y8T.png https://forum.muffingroup.com/betheme/uploads/424/6WP2QCDQ0SGN.png Best regards
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I have tested the staging version without any plugins. After enabling debugging, there are no errors in the PHP logs. The site works correctly, but for an unknown reason the server is returning a 400 error without providing any debugging data. One p…
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The LiteSpeed Cache plugin is the root cause. I have disabled it for now, so you can check it out. We always suggest keeping all caching tools disabled until you finish working on your website or when you perform changes. Best regards
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I received your private message. However, it is incomplete as it does not contain FTP credentials. Moreover, the WP user you sent access to does not have admin rights, so I could not check anything. Please change this user's privileges. Thanks
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Hi, You can use the Woo Products shortcode with selected product IDs. https://woocommerce.com/document/woocommerce-shortcodes/products/ Example: [products columns="4" ids="82, 70, 50, 38"] Best regards
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https://forum.muffingroup.com/betheme/discussion/comment/274932#Comment_274932 Theme files adjustments were necessary. This fix will be included in the next big update (probably its number will be 28.2). https://forum.muffingroup.com/betheme/discuss…
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Thanks, credentials from the last private message finally worked. We checked the PHP logs on the server after enabling WP Debug. The only errors found there are those from external plugins: [04-Dec-2025 14:11:19 UTC] PHP Deprecated: Creation of dyn…
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The CSS will not overwrite that, and we do not provide help with custom JS. Anyway, we will introduce this feature in the next update, which I believe will be out within two weeks. Best regards
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Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
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I am still receiving the following error: https://forum.muffingroup.com/betheme/uploads/183/08M0DXWJLQ6N.png Are there any particular steps I should take to access the FTP? Thanks
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Your slider type is set to Slider and it should be set to Scene. Please edit it, go to Module General Options -> Layout, and set it there: https://forum.muffingroup.com/betheme/uploads/854/IG0M9Q4UEHMK.png Best regards
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Did you watch all the videos from the playlist I sent you? Can you specify what you struggle with, please? Thanks